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Destination Jobs in Cleveland, OH (NOW HIRING)

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Brooklyn, OH

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

SDS Delivery Systems

Helper

Middleburg Heights, OH · On-site

$14.50 - $17.75/hr

Sort items according to destination. * Ability to work with hand tools and loading equipment. * Work efficiently to meet client and company expectations.

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Showing results 1-20

All JobsDestination JobsDestination Jobs in Cleveland, OH

Destination information

See Cleveland, OH salary details

$10.7K

$49.7K

$66.5K

How much do destination jobs pay per year?

As of Jul 27, 2026, the average yearly pay for destination in Cleveland, OH is $49,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $61,100.00 per year, depending on experience, location, and employer.

What are 'Destination' jobs?

A 'Destination' job typically refers to a role within the travel, tourism, or hospitality industry focused on promoting, managing, or supporting specific locations as travel destinations. These jobs can include positions such as destination marketers, travel consultants, tourism managers, and event coordinators. Professionals in these roles work to attract visitors, enhance the visitor experience, and ensure the sustainable development of a region or attraction. Their responsibilities may involve marketing campaigns, partnership development, event planning, and coordinating with local businesses and government agencies.

What is the difference between Destination vs Travel Agent?

AspectDestinationTravel Agent
Primary RoleTravel destination or locationTravel planning and booking services
CredentialsNone requiredCertifications like IATA or ASTA often preferred
Work EnvironmentTourist spots, travel agencies, online platformsOffice, online, or in-person consultations
Industry UsageTourism, hospitality, travel marketingTravel agencies, tour operators, online travel services

While 'Destination' refers to a travel location or site, a 'Travel Agent' is a professional who helps plan and book trips to various destinations. Understanding this difference helps travelers find the right resources or services for their travel needs.

What are some common challenges faced by Destination Managers when coordinating with local partners and vendors?

Destination Managers often work closely with local partners such as hotels, tour operators, and transportation providers to deliver seamless travel experiences. A key challenge is ensuring clear and consistent communication across different cultures and languages, as well as aligning expectations regarding service quality and deliverables. Additionally, Destination Managers must be adept at handling last-minute changes, such as unexpected weather events or logistical issues, which require quick problem-solving and flexibility. Building strong relationships and having contingency plans in place are essential for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Destination Manager, and why are they important?

To thrive as a Destination Manager, you need expertise in tourism management, marketing, and event planning, typically supported by a degree in hospitality, tourism, or business. Familiarity with travel booking systems, CRM software, and digital marketing tools is essential. Strong interpersonal skills, cultural awareness, and creative problem-solving help build relationships and craft appealing travel experiences. These skills enable effective promotion, smooth operations, and memorable experiences that attract and retain visitors.
Destination jobs near you
Infographic showing various Destination job openings in Cleveland, OH as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,697 per year, or $23.9 per hour.
Manager of Tourism Industry Relationships

Manager of Tourism Industry Relationships

Destination Cleveland

Cleveland, OH • On-site

$65K - $81K/yr

Full-time

Posted 21 days ago

Job description

Annual Salary:$65,000-$81,000
Annual Organizational Bonus Potential 4%
Opportunity for individual bonus incentives in 2027
ORGANIZATION OVERVIEW
As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals.
SUMMARY OF POSITION
The Manager of Tourism Industry Relationships is responsible for building, managing, and growing relationships with small and midsize hospitality and tourism businesses across Greater Cleveland. This role focuses on engaging independent operators, new businesses and community-based organizations and businesses, particularly those with strong potential for future growth and deeper engagement.
The Manager of Tourism Industry Relationships serves as a trusted consultant and primary point of contact for these businesses, helping them connect to Destination Cleveland programs, opportunities and resources. Through intentional relationship-building, this role converts initial engagement points into long-term partnership, revenue generation, and increased industry alignment.
This position is relationship-driven and outcomes-focused. The Manager of Tourism Industry Relationships will work closely with the Programs Specialist and broader Destination Engagement team to ensure program participation translates into sustained industry relationships, deeper representation across hospitality & tourism industry segments and measurable impact.
SUCCESS IN THIS ROLE LOOKS LIKE
  • Strong, trust-based relationships with a diverse portfolio of small and midsize business partners
  • Increased representation and engagement of neighborhood, cultural, and independent businesses within Destination Cleveland's hospitality & tourism industry network
  • Measurable conversion of engagement into revenue in the form of partnership dues and advertising
  • High satisfaction and retention within assigned accounts
  • Consistent and strategic use of customer relationship management (CRM) data to guide decision-making and prioritize relationship management

ESSENTIAL DUTIES AND RESPONSIBILITIES
Relationship Management & Account Ownership
  • Own and manage a defined portfolio of small and midsize business hospitality & tourism industry relationships.
  • Serve as the primary point of contact at Destination Cleveland for assigned businesses, ensuring a high-touch, responsive, and relationship-centered experience.
  • Maintain and build trust through consistent outreach, proactive communication and timely follow-through.
  • Conduct regular check-ins (in-person, virtual, or on-site) to understand needs, challenges, and opportunities within portfolio of accounts.
  • Maintain a deep understanding of each partner's business model, goals, and target audiences.

Engagement of Hospitality & Tourism Industry Segments
  • Priority industry segments include:
  • Independently owned restaurants and retailers
  • Culturally significant or neighborhood-based organizations and businesses
  • Seasonal, pop-up, or experiential operators
  • Tours, attractions, and experience-based businesses
  • Actively identify and engage underrepresented hospitality & tourism industry segments to ensure equitable inclusion and participation across Destination Cleveland's network of relationships.

Program-to-Partnership Conversion Strategy
  • Partner closely with the Programs Specialist to identify businesses engaging in programs, workshops, and events. Track and manage the progression of these businesses from:
  • Awareness to Participation to Partnership (microbusiness or entry-level partnerships, introductory advertising packages) to Growth
  • Create tailored pathways for small and midsize business partners to scale their involvement and investment with Destination Cleveland over time.

Revenue Generation & Portfolio Growth
  • Contribute directly to team private revenue goals through:
  • New partner acquisition
  • Retention and renewals
  • Consultative selling around relevant assets, projects and initiatives
  • Balance organizational revenue goals with sensitivity to the needs and capacity of small businesses.
  • Identify creative, accessible ways for partners to participate in revenue-generating opportunities.

Community & Neighborhood Engagement
  • Serve as a connector between Destination Cleveland and neighborhood business ecosystems.
  • Build relationships with local business districts, chambers, merchant associations and community-based organizations.
  • Collaborate with these community partners to:
  • Increase awareness of Destination Cleveland offerings
  • Strengthen local ecosystem of small and midsize business support
  • Ensure programming reflects diverse voices and perspectives

Internal Collaboration and Alignment
  • Work cross-functionally with:
  • Programs team (engagement + pipeline development)
  • Marketing, content and PR teams (storytelling + visibility + media opportunities)
  • Convention services team (alignment on referral opportunities for meetings & conventions)
  • Share insights from partners to inform:
  • Program development
  • Product offerings
  • Messaging and outreach strategies
  • Ensure small and midsized business perspectives are represented in organizational planning.

Data, CRM & Relationship Tracking
  • Maintain accurate, real-time records of all partner interactions, opportunities, and outcomes in CRM.
  • Work closely with the Industry Engagement Support Specialist to track key metrics including:
  • Engagement activity
  • Conversion rates
  • Revenue generated
  • Partner lifecycle stage
  • Use data to prioritize outreach, identify gaps, and improve performance.
  • Develop and follow standardized workflows for account management.

Continuous Improvement & Strategic Input
  • Identify areas of opportunity to leverage AI to more efficiently manage and scale the number of relationships we can manage.
  • Identify trends in small and midsize business needs, industry gaps and engagement barriers.
  • Recommend improvements to programs, outreach strategies, and partner offerings.
  • Contribute to the evolution of Destination Cleveland's small and midsize business engagement model.
  • Take on expanded or evolving responsibilities as initiatives grow over time.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIREMENTS
  • Strong written and verbal communication skills
  • Extremely organized and strong attention to detail
  • Project management skills
  • Demonstrated research and critical thinking skills
  • Ability to thrive in a fast-paced, ever-changing environment
  • Creativity in problem solving and solutions-oriented approach
  • Ability to work flexible hours when required
  • Public speaking skills

EXPERIENCE AND EDUCATION
  • Prior work experience in community partnerships and/or relevant account or relationship management experience working with small and midsized business (particularly in the hospitality & tourism industry) (3 - 5 years).
  • Comfort and ability to leverage a human-centered approach to AI (i.e. using it as a tool, not as a replacement for engagement).
  • General understanding of basic marketing & sales skills.
  • Experience with consultative selling and relationship management is preferred.
  • Bachelor's degree preferred but not required.

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Viewing computer monitors
  • Ability to lift to 40 pounds safely
  • Ability to stand for long periods of time when on-site for programs & events

WORK ENVIRONMENT
  • Office environment; moderate noise.
  • Event environment when on-site for programs & engagements.
  • Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m.
  • Frequent travel across the City of Cleveland and throughout Cuyahoga County to meet in-person with business owners.
  • Some weekends and evenings will be required around major event support and depending on timing for programs & engagements.

Salary Description
$65,000-$81,000

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