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Destination Concierge Jobs in Baton Rouge, LA (NOW HIRING)

Guest Services Concierge 2

Baton Rouge, LA

$15 - $19.25/hr

The Guest Services Concierge 2 will provide a warm, welcoming first impression to OLOLRMC by ... Escorts guests to destinations when appropriate. * Promotes good customer service, anticipates the ...

Destination Concierge information

See Baton Rouge, LA salary details

$10

$17

$24

How much do destination concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for destination concierge in Baton Rouge, LA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Destination Concierge vs Travel Agent?

AspectDestination ConciergeTravel Agent
CredentialsMay require hospitality or tourism certificationsOften licensed or certified in travel planning
Work EnvironmentLuxury hotels, resorts, or concierge servicesTravel agencies, online platforms, or independent
Employer & IndustryHospitality and luxury service industryTravel and tourism industry
Primary FocusPersonalized local experiences and servicesArranging travel logistics and bookings

While both roles involve assisting travelers, a Destination Concierge focuses on providing personalized local experiences within a specific destination, often working in luxury hospitality settings. A Travel Agent primarily arranges travel logistics, flights, and accommodations across various destinations. Understanding these differences helps travelers choose the right professional for their needs.

Do destination concierges make good money?

Destination concierges typically earn a median annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Higher earnings are possible with specialized skills, certifications, or working in luxury or high-demand markets. Compensation may also include tips and bonuses based on customer satisfaction and performance.

How to become a destination concierge?

To become a destination concierge, candidates typically need excellent customer service skills, knowledge of local attractions, and strong communication abilities. Relevant experience in hospitality or tourism, along with familiarity with booking tools and a professional demeanor, can improve job prospects. Some positions may require certifications or training in hospitality management.

What is a destination concierge?

A destination concierge is a professional who assists travelers with planning and arranging activities, accommodations, transportation, and local services at a specific location. They provide personalized recommendations and support to enhance the visitor's experience, often working in hotels, resorts, or travel agencies. Strong communication skills and knowledge of the local area are essential for this role.

What are popular job titles related to Destination Concierge jobs in Baton Rouge, LA?

For Destination Concierge jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Destination Concierge jobs in Baton Rouge, LA look for?

The top searched job categories for Destination Concierge jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Destination Concierge jobs?

Cities near Baton Rouge, LA with the most Destination Concierge job openings:

Infographic showing various Destination Concierge job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,190 per year, or $17.4 per hour.

$13.50 - $17.25/hr

Other

Re-posted 16 days ago


Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

344th of 898 rated healthcare providers


Job description


The Guest Services Concierge 2 contributes to a great patient experience by providing non-medical care. The Guest Services Concierge 2 will provide a warm, welcoming first impression to OLOLRMC by providing assistance to all patients and visitors who enter the department. They will facilitate continuous communication with patients, families, team members and Access Care Staff to improve and expedite patient and family centered care. The Guest Services Concierge 2 will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between guests and clinical team members.
Responsibilities
  1. Customer Service
    1. Exhibits hospitality by proactively greeting incoming patients and guests; makes a positive impression
    2. Is able to communicate effectively with patients, families and team members. Facilitates communication between families and the health care team in family waiting rooms and patient care areas.
    3. Uses a telephone console, computer, and other resources to provide accurate information to patients, guests, physicians, and team members. Information is not limited to, but will include patient locations (when appropriate), meeting information, office and clinic locations.
    4. Demonstrates the ability to answers the telephone in a prompt, positive, and helpful manner consistently.
    5. Facilitates way finding services for guests needing directions within the hospital. Escorts guests to destinations when appropriate.
    6. Promotes good customer service, anticipates the customer's needs and provides for them. Acts as resource for patients, guests, physicians, and team members by providing accurate information about local restaurants, hotels, shopping, and events while always recommending those services that can be provided on campus first.
    7. Responds appropriately to urgent situations, such as codes, and communicates effectively to the correct leaders and resources.
    8. Is able to identify service recovery situations and provide solutions
    9. Completes zone rounding for cleanliness; Receives, labels, and delivers mail, flowers, and packages to patients promptly.
  2. Administrative and Special Projects
    1. Set up, stock, maintain, and complete daily closing duties for each area as assigned. Report maintenance and housekeeping needs and track for timely completion.
    2. Maintains accurate contact information for the hospital personnel, departments, and local resources.
    3. Actively participates in continuous improvement of services and offerings through pilot programs, approved educational/skill building programs, and department meetings.
  3. Other Duties As Assigned
    1. Other duties as assigned.

Qualifications
  • Three years of experience in hospitality or customer service, preferably in a healthcare environment.
  • High School or equivalent

What Franciscan Missionaries of Our Lady Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

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Franciscan Missionaries of Our Lady Health System logo

About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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