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Desktop Technical Support Engineer Jobs in Rhode Island

Escalate complex technical issues to Tier 2/Desktop Engineering teams as needed. * Provide hands-on support for hardware rollouts, technology refresh projects, and large-scale deployment initiatives.

Escalate complex technical issues to Tier 2/Desktop Engineering teams as needed. * Provide hands-on support for hardware rollouts, technology refresh projects, and large-scale deployment initiatives.

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Desktop Technical Support Engineer information

What cities in Rhode Island are hiring for Desktop Technical Support Engineer jobs?

Cities in Rhode Island with the most Desktop Technical Support Engineer job openings:

Helpdesk and Desktop Support Engineer

Providence, RI • On-site

Syntricate Technologies
IT Services • 51 - 200 employees

Full-time

Re-posted 27 days ago


Job description

Job Summary:
Syntricate Technologies is seeking a Helpdesk and Desktop Support Engineer to provide technical support for various devices. The role involves troubleshooting issues on laptops, desktops, and mobile devices, as well as providing support for operating systems and applications.
Responsibilities:
• Strong analytical skills and problem-solving ability to troubleshoot various issues on Laptop/Desktop/Mobile Devices
• Printer and Network Troubleshooting
• Experience supporting Win 7, Win 10 and Office 365 applications
• Knowledge of imaging PCs using SCCM environment
• Knowledge on mobile device managed using Intune MDM
• Ability to present ideas in user-friendly language
• Good Communication skills
• Multi-tasking capabilities
Qualifications:
Required:
• Strong analytical skills and problem-solving ability to troubleshoot various issues on Laptop/Desktop/Mobile Devices
• Printer and Network Troubleshooting
• Experience supporting Win 7, Win 10 and Office 365 applications
• Knowledge of imaging PCs using SCCM environment
• Knowledge on mobile device managed using Intune MDM
• Ability to present ideas in user-friendly language
• Good Communication skills
• Multi-tasking capabilities
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.