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Desktop Support System Jobs in Georgia (NOW HIRING)

AA2IT

Desktop Support Tech - Union city

Union City, GA · On-site

$19.50 - $25/hr

AA2IT is a company seeking a Desktop Support Tech to provide hands-on support for PC hardware and ... The role involves troubleshooting, repairing, and maintaining computer systems while ensuring ...

Robert Half

Help Desk/Desktop Support Analyst

Augusta, GA · On-site

$19 - $22/hr

We are looking for a reliable Help Desk/Desktop Support Analyst to provide front-line technical ... Experience documenting and managing incidents through a service desk ticketing system * Strong ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support ... knowledge of supported client operating systems configuration and installation in a Novell ...

Motion Recruitment

Technology Support

Fairburn, GA · On-site

WINDOWS TECHNICAL SUPPORT Premier Atlanta -based organization is seeking a Windows Desktop ... Manage service requests through the ticketing system, meeting Service Level Agreements (SLA ...

New

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

Support office technology including printers, copiers, conference room equipment, and phone systems. * Troubleshoot desktop, laptop, printer, and peripheral hardware/software issues. * Deploy ...

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Desktop Support System information

How do you get into a desktop support system?

To become a desktop support technician, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with remote support tools and customer service is often required. Entry-level positions may require some hands-on experience or internships in IT support environments.

How much does a desktop support system technician make in the US?

A desktop support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues in office environments.

What is a desktop support system job?

A desktop support system job involves providing technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. It often requires knowledge of operating systems, remote support tools, and customer service skills, with certifications like CompTIA A+ being beneficial.

What is the career path for desktop support system?

A career in desktop support typically starts with entry-level roles such as help desk technician or support specialist, focusing on troubleshooting hardware and software issues. With experience, professionals can advance to roles like systems administrator, network technician, or IT support manager, often gaining certifications such as CompTIA A+ or Microsoft Certified IT Professional to enhance career growth.

What cities in Georgia are hiring for Desktop Support System jobs?

Cities in Georgia with the most Desktop Support System job openings:

Desktop Support Tech - Union city

Union City, GA • On-site

AA2IT
IT Services • 11 - 50 employees
Learn more about AA2ITexternal

$19.50 - $25/hr

Full-time

Re-posted 26 days ago

Job description

Job Summary:
AA2IT is a company seeking a Desktop Support Tech to provide hands-on support for PC hardware and software. The role involves troubleshooting, repairing, and maintaining computer systems while ensuring effective communication with customers.
Responsibilities:
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
Required:
• 3-6 years' experience supporting PC Hardware and software
• Comfortability providing hands & feet support for Server and Network
• Experience supporting mobile data plans, mobile networks, and devices
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Supports and maintains user account information including rights, security, and systems groups
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Network connection issues, track network connections back to network switches
• Escalates problems and issues to a higher level of support if unable to resolve
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates
• Interacts with customers, responding to routine technical questions or request for information
• Deskside Support experience
• Customer Service experience
• Work hours - M-F 8 am-5 PM
• A+ certification
• Desktop Break/Fix Experience
• Field Technician Dispatch Experience
• Laptop Break/Fix Experience
• Networking Experience
• Printer Break/Fix Experience
• Server Break/Fix Experience
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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