The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health. Our IT department plays a pivotal role in implementing and ...
You will partner directly with the Desktop Services Manager (who handles Tier 1-2 support, endpoint hardware/software and related management systems) and report to the Director of IT, acting as the ...
New
You will partner directly with the Desktop Services Manager (who handles Tier 1-2 support, endpoint hardware/software and related management systems) and report to the Director of IT, acting as the ...
New
You will partner directly with the Desktop Services Manager (who handles Tier 1-2 support, endpoint hardware/software and related management systems) and report to the Director of IT, acting as the ...
New
You will partner directly with the Desktop Services Manager (who handles Tier 1-2 support, endpoint hardware/software and related management systems) and report to the Director of IT, acting as the ...
New
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
Carmel, IN · On-site
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Deskside Technician II
Carmel, IN · On-site
$19.25 - $24.50/hr
... desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the ...
Desktop And Mobility Support
Lebanon, IN · On-site
$19.50 - $24.75/hr
Tata Consultancy Services is seeking a Desktop and Mobility Support Executive to provide technical support for end user devices. The role involves troubleshooting, managing device compliance, and ...
Desktop And Mobility Support
Lebanon, IN · On-site
$19.50 - $24.75/hr
Tata Consultancy Services is seeking a Desktop and Mobility Support Executive to provide technical support for end user devices. The role involves troubleshooting, managing device compliance, and ...
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
New
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
New
Managed Services Engineer
South Bend, IN · On-site
Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Managed Services Engineer
South Bend, IN · On-site
Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Desktop Support Technician
Indianapolis, IN · On-site
$25.66 - $34.72/hr
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
Desktop Support Technician
Indianapolis, IN · On-site
$25.66 - $34.72/hr
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
Desktop Support Technician
Indianapolis, IN · On-site
$34.72/hr
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
Desktop Support Technician
Indianapolis, IN · On-site
$34.72/hr
Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client Policy ... Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire ...
Managed Services Engineer
South Bend, IN · On-site
Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Managed Services Engineer
South Bend, IN · On-site
Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred
Desktop Support III
Gary, IN · On-site
$27.41 - $29.52/hr
Respond to service desk tickets and resolve issues within SLA timelines * Perform software ... of desktop/desk-side support experience * Strong experience with Windows OS environments
Desktop Support III
Gary, IN · On-site
$27.41 - $29.52/hr
Respond to service desk tickets and resolve issues within SLA timelines * Perform software ... of desktop/desk-side support experience * Strong experience with Windows OS environments
Desktop Support Technician
$25 - $35/hr
Other duties may be assigned. 1. Excellent customer service while performing administrative functions as it relates to supporting desktop resources. 2. Maintain infrastructure software for imaging ...
Desktop Support Technician
$25 - $35/hr
Other duties may be assigned. 1. Excellent customer service while performing administrative functions as it relates to supporting desktop resources. 2. Maintain infrastructure software for imaging ...
Desktop Support Technician
$25 - $35/hr
Other duties may be assigned. 1. Excellent customer service while performing administrative functions as it relates to supporting desktop resources. 2. Maintain infrastructure software for imaging ...
Desktop Support Technician
$25 - $35/hr
Other duties may be assigned. 1. Excellent customer service while performing administrative functions as it relates to supporting desktop resources. 2. Maintain infrastructure software for imaging ...
DESKTOP SUPPORT
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
DESKTOP SUPPORT
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
Desktop Support Technician
Indianapolis, IN · On-site
$17.75 - $22.50/hr
NTT DATA North America is a leading business and technology services provider, and they are seeking a Desktop Support Technician to join their team. This role is responsible for the on-site ...
Desktop Support Technician
Indianapolis, IN · On-site
$17.75 - $22.50/hr
NTT DATA North America is a leading business and technology services provider, and they are seeking a Desktop Support Technician to join their team. This role is responsible for the on-site ...
Desktop Services information
What is the difference between Desktop Services vs Help Desk Technician?
| Aspect | Desktop Services | Help Desk Technician |
|---|---|---|
| Primary Role | Manage and support desktop hardware, software, and configurations across an organization. | Provide technical support and troubleshooting assistance to end-users via phone, email, or in person. |
| Work Environment | Typically in IT departments, handling hardware and software deployment. | Customer service-focused, often in call centers or help desks. |
| Required Credentials | IT certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST). | Similar certifications, often including CompTIA A+ and customer service skills. |
While both roles support end-users, Desktop Services focuses on managing and maintaining desktop hardware and software, often involving deployment and configuration. Help Desk Technicians primarily troubleshoot and resolve user issues, providing direct support. Both roles require similar certifications and work environments, but their daily tasks differ in scope and focus.

Full-time
Medical, Retirement, PTO
Re-posted 20 days ago
Union Health rating
5.6
Based on 64 frontline employees who took The Breakroom Quiz
791st of 880 rated healthcare providers
Job description
The Specialist Desktop Services plays a key role in providing the highest quality of patient care while the patient is in Union Health.
Our IT department plays a pivotal role in implementing and maintaining technology solutions that optimize patient care and operational efficiency, offering an exciting opportunity for individuals passionate about driving innovation in healthcare and making a meaningful impact on the well-being of patients and staff.
Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll experience an inclusive environment in which you are empowered to be your best self every day.
In addition to competitive pay, Union co-workers enjoy:
- Part-time and Full-time schedules
- Comprehensive Benefits
- Paid Time Off starting day one.
- Tuition reimbursement up to $5,250 each year.
- Career Paths
- Success Sharing
- 403b Retirement Employer Match.
- Much More!
Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.
How can we help? Call us at 812-238-7827 or email us at recruiting@union.health
Specialist Desktop Services Details
Essential Job Duties:
- Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications.
- Assist all our customers with any logged IT related incident when called upon.
- Perform cleaning of PCs or devices and cable management each time a device is physically worked on.
- Test network connectivity issues. Working with customers and IT team to analyze, resolve issues.
- Utilization of the help desk ticketing system to manage tasks, requests for support, and day-to-day activities.
- Support and administration of Windows 10 operating systems; limited Mac OS.
- Diagnose, troubleshoot, and repair computing hardware and software applications.
- Troubleshoot desktop/laptop computer security issues.
- Provide support for all standard productivity software (Microsoft O365 / Office Suite - Word, Excel, PowerPoint, Outlook; Microsoft Teams, etc.). Includes installation, troubleshooting, and end-user assistance.
- Install and configure new end-user devices including Windows OS, computers, printers, smart phones, tablets, and other computing related devices.
- Assist users and maintain pathways from home computers to corporate office systems for remote access to desktop computers.
Qualifications:
- College graduate - Associates degree or equivalent education and experience in computers or business preferred.
- Experience in installing, maintaining, troubleshooting, and using standard systems and software applications: MS Office Suite and Microsoft O365
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent organizational skills.
- Highly detail-oriented, strong document skills, and able to make connections between similar problems.
- Experience with enterprise-level help desk ticketing systems; SysAid highly preferred.
- Understanding of and experience with TCP/IP networking and related protocols.
- An understanding of desktop/laptop security tools and applications.
- Excellent communications and interpersonal skills.
- Strong customer service skills.
- Ability to research hardware and software issues in a thorough manner.
- Flexibility in adjusting work schedule to accommodate priority needs, system downtime, and emergencies.
- May be on call.
Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.
As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, protected veteran or disability status.
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