Chesterton, IN · On-site
$35K - $50K/yr
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ... service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j ...
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Chesterton, IN · On-site
$35K - $50K/yr
Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ... service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j ...
Columbus, IN · On-site
$18.75 - $24/hr
Need excellent customer service skills. FORMAL The ideal candidate for this position is someone who ... engineering software. This position expands on the IT Support Technician I position by adding ...
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Columbus, IN · On-site
$18.75 - $24/hr
Need excellent customer service skills. FORMAL The ideal candidate for this position is someone who ... engineering software. This position expands on the IT Support Technician I position by adding ...
$26 - $30/hr
Need excellent customer service skills. FORMAL The ideal candidate for this position is someone who ... engineering software. This position expands on the IT Support Technician I position by adding ...
$26 - $30/hr
Need excellent customer service skills. FORMAL The ideal candidate for this position is someone who ... engineering software. This position expands on the IT Support Technician I position by adding ...
Princeton, IN · On-site
$19 - $24.25/hr
Provide VIP/executive support and exceptional customer service What We're Looking For * 5-7 years ... Support remote engineering teams in application packaging, software distribution, image management ...
Princeton, IN · On-site
$19 - $24.25/hr
Provide VIP/executive support and exceptional customer service What We're Looking For * 5-7 years ... Support remote engineering teams in application packaging, software distribution, image management ...
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
Grissom Air Reserve Base, IN · On-site
$24.51/hr
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
Grissom Air Reserve Base, IN · On-site
$24.51/hr
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
Grissom Air Reserve Base, IN · On-site
$20 - $24/hr
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
Grissom Air Reserve Base, IN · On-site
$20 - $24/hr
May interact with network services, software systems engineering, and/or applications development ... Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) * Capabilities ...
$18.25 - $23.25/hr
Provide primary interface with vendor support service groups or provide internal analysis and ... Work with the quality, engineering and production department users to test the application, develop ...
$18.25 - $23.25/hr
Provide primary interface with vendor support service groups or provide internal analysis and ... Work with the quality, engineering and production department users to test the application, develop ...
Princeton, IN · On-site
$20 - $23/hr
... service What We're Looking For • 5-7 years of IT support experience • Strong skills in hardware ... engineering teams in application packaging, software distribution, image management, MDM ...
Princeton, IN · On-site
$20 - $23/hr
... service What We're Looking For • 5-7 years of IT support experience • Strong skills in hardware ... engineering teams in application packaging, software distribution, image management, MDM ...
Albion, IN · On-site
$18.25 - $23.25/hr
Provide primary interface with vendor support service groups or provide internal analysis and ... Work with the quality, engineering and production department users to test the application, develop ...
Albion, IN · On-site
$18.25 - $23.25/hr
Provide primary interface with vendor support service groups or provide internal analysis and ... Work with the quality, engineering and production department users to test the application, develop ...
$25 - $30/hr
Strong communication skills and ability to provide white glove service and translate technical data ... Experience: • 5-7 years of proven experience within IT engineering or System Administration • ...
$25 - $30/hr
Strong communication skills and ability to provide white glove service and translate technical data ... Experience: • 5-7 years of proven experience within IT engineering or System Administration • ...
Indianapolis, IN · On-site
As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. * Your assignments will include repair activities such as replacing hard ...
Indianapolis, IN · On-site
As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. * Your assignments will include repair activities such as replacing hard ...
Princeton, IN · On-site
$20 - $23/hr
... service What We're Looking For · 5-7 years of IT support experience · Strong skills in hardware ... engineering teams in application packaging, software distribution, image management, MDM ...
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Princeton, IN · On-site
$20 - $23/hr
... service What We're Looking For · 5-7 years of IT support experience · Strong skills in hardware ... engineering teams in application packaging, software distribution, image management, MDM ...
Brownsburg, IN · On-site
... service focus. This person will be responsible for supporting Microsoft Intune for iOS/iPadOS and ... Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP ...
Brownsburg, IN · On-site
... service focus. This person will be responsible for supporting Microsoft Intune for iOS/iPadOS and ... Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP ...
Indianapolis, IN · On-site
$120K - $140K/yr
Implement identity services, cloud-based desktop environments, virtual machines, storage solutions ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
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Indianapolis, IN · On-site
$120K - $140K/yr
Implement identity services, cloud-based desktop environments, virtual machines, storage solutions ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
Hammond, IN · On-site
$120K - $140K/yr
Implement identity services, cloud‑based desktop environments, virtual machines, storage ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
Hammond, IN · On-site
$120K - $140K/yr
Implement identity services, cloud‑based desktop environments, virtual machines, storage ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
Hammond, IN · On-site
$120K - $140K/yr
Implement identity services, cloud-based desktop environments, virtual machines, storage solutions ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
Quick apply
Hammond, IN · On-site
$120K - $140K/yr
Implement identity services, cloud-based desktop environments, virtual machines, storage solutions ... Collaborate with engineers, operations teams, and stakeholders to align cloud solutions with ...
Clarksville, IN · On-site
We are currently looking for an experienced Desktop Support Engineer (L1) for our open position ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...
Clarksville, IN · On-site
We are currently looking for an experienced Desktop Support Engineer (L1) for our open position ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...
Clarksville, IN · On-site
We are currently looking for an experienced Desktop Support Engineer (L1) for our open position ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...
Quick apply
Clarksville, IN · On-site
We are currently looking for an experienced Desktop Support Engineer (L1) for our open position ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...
Chesterton, IN • On-site
$35K - $50K/yr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 15 days ago
Provide day-to-day local and remote desktop support, troubleshoot hardware, software, and application issues, and document resolution steps in a ticketing system.
Manage and resolve customer issues through first/second level support, including fault diagnosis and applying desktop fault resolution for supported operating systems and applications.
Install, upgrade, support, and troubleshoot desktop hardware, peripherals, and authorized applications, and perform preventative maintenance tasks.
An immediate opening for a Desktop Support Technician. This is an opportunity to work in large enterprise environment supporting cutting edge enterprise security and productivity applications. The ideal candidate should have experience managing multiple projects under strict deadlines. The candidate should also be comfortable communicating IT objectives to local leadership and staff.
Job Role – Desktop Support Technician
Job Summary
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, be able to provide support and apply desktop fault resolution for the approved application suite.
Ideal candidate should have relevant 1-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Qualifications:
Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions,
Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
Job Type: Full-time
Benefits:
Schedule:
