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Desktop Imaging Engineer Jobs in Delavan, WI (NOW HIRING)

HR Green

Service Desk Administrator

Mchenry, IL · On-site

$54K - $81K/yr

At HR Green, our engineers, project managers, and support staff depend on technology that works ... Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral ...

All JobsDesktop Imaging Engineer JobsDesktop Imaging Engineer Jobs in Delavan, WI

Desktop Imaging Engineer information

See Delavan, WI salary details

$9

$40

$72

How much do desktop imaging engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop imaging engineer in Delavan, WI is $40.33, according to ZipRecruiter salary data. Most workers in this role earn between $24.90 and $51.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

Desktop Imaging Engineer jobs near you
Infographic showing various Desktop Imaging Engineer job openings in Delavan, WI as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $83,893 per year, or $40.3 per hour.

Service Desk Administrator

HR Green

Mchenry, IL • On-site

$54K - $81K/yr

Full-time

Posted 6 days ago

HR Green rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Join our team! Our mission is BUILDING COMMUNITIES. IMPROVING LIVES. For over 100 years, HR Green has done exactly that, serving as a trusted partner to our colleagues, our clients, and our communities. Each day, we work to find solutions that inspire our employees and fit our clients’ needs to build trust to exceed their expectations. We’re proud to be ranked No. 165 on Engineering News Record’s Top 500 Design Firms list in 2025.

What if showing up to work and having everything just work wasn’t something people had to hope for?

At HR Green, our engineers, project managers, and support staff depend on technology that works — every day, across every office. When something breaks, when a new hire needs to hit the ground running, when a remote employee can’t connect — you’re the first person they turn to.

We’re looking for a Service Desk Administrator I who’s ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that’s going places.

A great place to start — and grow

This is a Tier 1 support role, but that doesn’t mean it’s small. You’ll work across multiple regional offices, support a wide range of technology, and develop hands-on experience with the tools and systems that real IT teams use. You’ll have backup when you need it and ownership when you’re ready for it.

What you’ll be doing

  • Serve as the first point of contact for IT support requests — by phone, email, and remote tools — helping employees get unstuck fast
  • Troubleshoot and resolve common issues across Windows 11, Microsoft 365 (Outlook, Teams, OneDrive), and general hardware
  • Support end users in Citrix virtual desktop environments, diagnosing session errors and peripheral issues like monitors and printers
  • Image, configure, and deploy laptops using SCCM for new hires and device replacements
  • Own the onboarding and offboarding experience — account provisioning and deactivation, hardware setup, and equipment recovery
  • Handle routine account administration: password resets, MFA setup, and permission updates in Active Directory and Entra ID (Azure AD)
  • Provide remote and periodic on-site support for printers, plotters, and conference room technology
  • Help remote employees troubleshoot home office setups, including docking stations and Citrix connectivity
  • Keep IT asset inventory accurate — tracking, shipping, and receiving hardware across office locations
  • Document all support activity in the ticketing system, and when escalating, hand off to Tier 2 with clear, complete troubleshooting notes
  • Participate in an on-call rotation to support after-hours technical needs

You might be a great fit if…

  • You’re a natural problem-solver who gets satisfaction from helping people, not just closing tickets
  • You communicate clearly — you can explain a technical fix to someone who doesn’t speak IT
  • You’re organized, reliable, and take ownership of your work
  • You’re early in your IT career and looking for a role where you can learn fast and grow into more

What you bring

  • 1–5 years of experience in a help desk or IT support role
  • Working knowledge of Windows 11 and Microsoft 365 applications
  • Familiarity with Citrix or other VDI environments is a plus
  • Experience with SCCM for device imaging and deployment
  • Basic knowledge of Active Directory, including user and group management
  • Strong written and verbal communication skills
  • CompTIA A+ or similar certification is a plus, but not required
  • Valid driver’s license and reliable transportation — some regional travel is part of the role

Compensation Range

$54,605.00 - $81,900.00

The expected compensation range for this position is displayed in accordance with the Illinois Salary Transparency amendment to the Equal Pay Act of 2003. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The total annual compensation package may consist of a base salary and eligibility to participate, after a qualifying period, in our performance and discretionary incentive bonus program(s).

Why HR Green

Our people are the heart of our success. We strive to create an environment where employees feel inspired, supported, and empowered to do their best work. That dedication has earned us national recognition and a reputation as a place where careers actually grow.

Not only does HR Green provide you with a place to grow, thrive, and enjoy your work, but we are also dedicated to delivering a comprehensive and multi-faceted benefits package. Visit our website for detailed total rewards information.

https://www.hrgreen.com/careers/total-rewards/

HR Green is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other classification protected by applicable federal, state or local law.


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