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Desk Operator Jobs in Florida (NOW HIRING)

Hilton Miami Downtown

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

Assign and instruct Front Desk Agents, Operators and Bell Attendants in detail to work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.

SSH Tampa LLC

Front Desk Agent

Tampa, FL · On-site

$13.50 - $17/hr

Will be dually trained as front desk as well as hotel operator. Requirements Weekdays, weekends, and holidays are required. 2nd shift 3pm to 11:30PM Relevant education and work experience will ...

StepStone Hospitality Inc.

Front Desk Agent

Tampa, FL · On-site

$13.50 - $17/hr

Will be dually trained as front desk as well as hotel operator. Requirements Weekdays, weekends, and holidays are required. 2nd shift 3pm to 11:30PM Relevant education and work experience will ...

Impeccable Smiles

Front Desk

Lutz, FL

$18 - $25/hr

Position: Front Desk Business Assistant/Business Secretary Employment Type: Full-Time Monday ... Provide post-operative instructions if needed and educate patients on dental care options that best ...

Hilton Miami Downtown

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

Assign and instruct Front Desk Agents, Operators and Bell Attendants in detail to work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.

Hilton Worldwide Holdings

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

Assign and instruct Front Desk Agents, Operators and Bell Attendants in detail to work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.

Davidson Hospitality Group

Front Desk Agent

Kissimmee, FL · On-site

$12.50 - $16/hr

With positions available in front desk, housekeeping, food and beverage, event planning, and more ... A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville ...

UFC Gym

Front Desk

Pembroke Pines, FL · On-site

$14/hr

UFC Gym Front Desk Representative We Empower the Fighting Spirit in You! The Front Desk ... This franchise is independently owned and operated by a franchisee. Your application will go ...

Issa

Front Desk

Pembroke Pines, FL · On-site

$14/hr

Front Desk Representative We Empower the Fighting Spirit in You! The Front Desk Representative is ... This franchise is independently owned and operated by a franchisee. Your application will go ...

Borinquen Health Care Ctr

FRONT DESK

Miami, FL · On-site

$13.50 - $16.50/hr

Front Desk Clerk Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a ... operating procedures within the department; Provides general information; receives and directs ...

Legendary Pictures LLC

Front Desk Supervisor

Destin, FL · On-site

$15.50 - $20/hr

Front Desk Supervisor Reports To: Front Desk Manager / Director of Guest Services Summary: The ... Ability to read and interpret documents such as safety rules, operating and maintenance ...

UFC Gym

Front Desk

Hollywood, FL · On-site

$14/hr

The Front Desk Representative is the first line of contact for members and guests. They deliver ... This franchise is independently owned and operated by a franchisee. Your application will go ...

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Showing results 21-40

All JobsDesk Operator JobsDesk Operator Jobs in Florida

Desk Operator information

What is the difference between Desk Operator vs Security Guard?

AspectDesk OperatorSecurity Guard
CredentialsBasic high school diploma, sometimes security or customer service trainingSecurity license or certification often required
Work EnvironmentIndoor, front desk, reception areasIndoor or outdoor, patrols, access points
Employer & IndustryHotels, offices, hospitals, corporate buildingsGated communities, retail stores, industrial sites

While both roles involve safety and customer interaction, Desk Operators primarily manage front desk duties and customer service inside buildings, whereas Security Guards focus on maintaining security and patrolling premises. The roles often overlap in security responsibilities but differ in daily tasks and work settings.

What is a desk operator?

A desk operator is a worker responsible for managing front desk activities, such as greeting visitors, answering phones, and handling administrative tasks. They often use communication tools like phones and computers and may work in environments like offices, hotels, or security stations.

What cities in Florida are hiring for Desk Operator jobs?

Cities in Florida with the most Desk Operator job openings:

Desk Operator jobs near you
Infographic showing various Desk Operator job openings in Florida as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Supervisor Front Desk

Miami, FL • On-site

Hilton Miami Downtown
Traveler Accommodation • 201 - 500 employees
Learn more about Hilton Miami Downtownexternal

$16.25 - $21/hr

Other

Re-posted 14 days ago

Job description

Front Desk Supervisor

Provide guidance and leadership as the Front Desk Supervisor and ensure consistent quality of customer service is provided to all guests in accordance with Hilton standards.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Assign and instruct Front Desk Agents, Operators and Bell Attendants in detail to work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.
  • Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Agents Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests.
  • Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.
  • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton standards.
  • Monitor performance of staff with performance evaluations and discipline issues. Make recommendations for training related issues when inconsistencies develop at the Front Desk.
  • Assimilate into The Hilton Blue Energy culture through understanding, supporting and participating in all elements of Blue Energy. Demonstrate working knowledge of the service standards.
  • Regular attendance in conformance with the standards, which may be established by Resorts World Omni and/or Hilton Worldwide from time to time, is essential to the successful performance of this position.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based up on the particular requirements of the company

  • Perform other duties as assigned by the Director of Front Office
  • Complete daily checklists of duties, to assure that appropriate reports are filed, and use analysis and judgement skills when preparing room discrepancy report.
  • Pre-Register all VIP's and Hilton Honors Reservations so that the rooms may be inspected, and at the same time to ensure amenities are delivered to the correct rooms.
  • Transmit daily HHonors and airline bonus mileage accounts.
  • Prepare daily forecast of expected arrivals and departures using analysis and judgement skills
  • Operation of office equipment such as facsimile and photocopier as needed
  • Respond promptly to guest requests for a supervisor or manager

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information to resolve conflicts.
  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
  • Ability to see and hear in order to observe and detect signs of emergency situations.

WORK EXPERIENCE & EDUCATION REQUIREMENTS:

  • High school diploma or equivalent required. Some college preferred.
  • One year combined Front Desk and Supervisory experience in hospitality or related industry preferred.
  • Additional language ability preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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