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Designated Key Holder Jobs in Texas (NOW HIRING)

Key Holder

Fort Worth, TX ยท On-site

$12.75 - $16/hr

Key Holder Fort Worth, TX Part-time Position Summary The Key Holder - Guest Experience & Events ... Serve as the designated floor lead when Assistant Managers or the Manager are not present.

Key Holder

Harlingen, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Brownsville, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Mcallen, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Brownsville, TX ยท On-site

$10 - $13/hr

In addition, the Key Holder performs responsibilities for the Crafting Department, assists with ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Harlingen, TX ยท On-site

$10 - $13/hr

In addition, the Key Holder performs responsibilities for the Crafting Department, assists with ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Mcallen, TX ยท On-site

$10 - $13/hr

In addition, the Key Holder performs responsibilities for the Crafting Department, assists with ... designated bins. โ— Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Mcallen, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ€ข Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Mcallen, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ€ข Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Harlingen, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ€ข Monitor, prioritize, and respond to emails and customer inquiries in a ...

Key Holder

Brownsville, TX ยท On-site

$10 - $13/hr

Employee discounts The Key Holder supports the Manager by assisting with daily operations ... designated bins. โ€ข Monitor, prioritize, and respond to emails and customer inquiries in a ...

Full Time- Key Holder

Fort Worth, TX ยท On-site

$12.75 - $16/hr

Key Holder Fort Worth, TX Full-Time Position Summary The Key Holder - Guest Experience & Events ... Serve as the designated floor lead when Assistant Managers or the Manager are not present.

Lead Delivery Driver / Key Holder The Lead Delivery Driver / Key Holder plays a critical role in supporting daily delivery operations while serving as a working driver and designated key holder. This ...

Lead Delivery Driver / Key Holder The Lead Delivery Driver / Key Holder plays a critical role in supporting daily delivery operations while serving as a working driver and designated key holder. This ...

Lead Delivery Driver / Key Holder The Lead Delivery Driver / Key Holder plays a critical role in supporting daily delivery operations while serving as a working driver and designated key holder. This ...

Lead Delivery Driver / Key Holder The Lead Delivery Driver / Key Holder plays a critical role in supporting daily delivery operations while serving as a working driver and designated key holder. This ...

Lead Delivery Driver / Key Holder The Lead Delivery Driver / Key Holder plays a critical role in supporting daily delivery operations while serving as a working driver and designated key holder. This ...

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Designated Key Holder information

What cities in Texas are hiring for Designated Key Holder jobs?

Cities in Texas with the most Designated Key Holder job openings:

Infographic showing various Designated Key Holder job openings in Texas as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Key Holder

Fort Worth, TX โ€ข On-site

$12.75 - $16/hr

Other

Re-posted 26 days ago


Key responsibilities

  • Lead guest engagement, support store leadership, and execute event-based responsibilities.

  • Perform opening/closing duties, support operational routines, and assist with store events and activations.

  • Serve as the floor lead in the absence of Assistant Managers, ensuring store readiness and guest service standards.


Job description

Key Holder 
Fort Worth, TX 
Part-time 


Position Summary

The Key Holder – Guest Experience & Events supports the daily museum and retail operation by leading guest engagement, supporting store leadership, and executing event-based responsibilities. This role ensures the John Wayne Museum & Supply delivers a consistently exceptional guest experience while upholding the brand ethos of Self-Reliance, Extreme Ownership, Teamwork, and Protect Your Time.

This role functions as a leadership support position, operating as the go-to floor lead in the absence of Assistant Managers. The Key Holder is responsible for opening/closing duties, hospitality standards, guest assistance, basic operational tasks, and supporting in-store events and activations. They maintain professionalism, strong communication, and a high standard of guest-facing execution.

This position requires reliability, confidence on the floor, and the ability to support leadership with both hospitality and operational tasks.


Core Responsibilities

Leadership & Organizational Structure

  • Serve as the designated floor lead when Assistant Managers or the Manager are not present.
  • Execute daily operational routines including opening/closing procedures, cash handling, and shift communication.
  • Support Assistant Managers by ensuring team members follow FOH, BOH, Visual, and Technical standards.
  • Provide guidance to Sales Associates and support onboarding by modeling strong guest service behaviors.

Operational Excellence

  • Maintain daily store readiness including cleanliness, stocking, presentation, and ticketing flow.
  • Support product replenishment and ensure FOH areas remain organized throughout the day.
  • Communicate any operational issues promptly to Assistant Managers or the Manager.
  • Assist with store events, rentals, and activations by coordinating logistics and guest flow.

Guest Experience & Brand Standards

  • Serve as a consistent guest-facing presence, greeting guests and supporting them throughout their museum/retail experience.
  • Handle escalated guest questions or concerns with professionalism and brand-aligned service.
  • Maintain an approachable, knowledgeable, and helpful demeanor that reflects the John Wayne brand.
  • Ensure all staff are following hospitality and service expectations.

Sales, Marketing & Business Support

  • Support daily sales by assisting guests, recommending products, and contributing to a strong selling environment.
  • Help execute seasonal promotions, in-store marketing, signage updates, and special campaigns.
  • Provide guest feedback and observations to leadership to support improvement initiatives.


Team Development & Cross-Training

  • Model proper selling, hospitality, and operational behaviors to newer front-line associates.
  • Support cross-training efforts across FOH, BOH, Visuals, and Technical tasks as needed.


Qualifications

  • 1–2 years of retail, hospitality, or customer service experience preferred.
  • Strong communication skills and confidence interacting with guests.
  • Ability to problem-solve and escalate issues when appropriate.
  • Availability for weekends, evenings, and special events.
  • Reliable, professional, and able to uphold brand service standards consistently.


Work Environment & Physical Requirements

  • Frequent standing, walking, and guest interaction.
  • Occasional lifting up to 30–40 lbs.
  • Fast-paced, guest-facing environment with regular weekend and event activity.


Equal Opportunity Statement

John Wayne Enterprises is an Equal Opportunity Employer committed to fostering a respectful, diverse, and inclusive workplace.