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Deposit Operations Representative Jobs in Tennessee

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

Provides customers with information on deposit accounts, rates, service charges, restrictions, and ... Knowledge of Bank Operations * Keeps informed of changes in bank services or procedures

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

Determine charges for services requested, collect deposits or payments, or arrange for billing ... We pride ourselves on our training programs in management, sales, operations, print, signs, design ...

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All JobsDeposit Operations Representative JobsDeposit Operations Representative Jobs in Tennessee

Deposit Operations Representative information

See Tennessee salary details

$10

$19

$28

How much do deposit operations representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for deposit operations representative in Tennessee is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

How much does a deposit operations representative make?

The average salary for a deposit operations representative in Texas ranges from $40,000 to $55,000 annually, depending on experience and location. Entry-level roles may start lower, while experienced professionals with certifications can earn higher wages. Compensation often includes benefits such as health insurance and retirement plans.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What cities in Tennessee are hiring for Deposit Operations Representative jobs?

Cities in Tennessee with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,214 per year, or $19.3 per hour.

Overstaff Financial Services Representative

World Acceptance Corporation

Sevierville, TN • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance.
Hourly Pay: $18
What You'll Do:
  • Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
  • Guide customers toward upward credit mobility through responsible financial choices.
  • Deliver top-tier customer service by assisting with questions, concerns, and available products.
  • Process and prepare loan applications, documents, and renewals accurately.
  • Take and process customer payments.
  • Prepare and execute loan closings on current and renewal loans.
  • Balance assigned cash drawer daily and ensure all transactions are accurate.
  • Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
  • Maintain strong customer relationships and represent the company's values in every branch supported.
  • Collaborate with Branch Managers and team members to meet performance goals.
  • Other duties include but are not limited to:
    • Calling approved and unmade applications to close loans daily.
    • Supporting tax services and helping build tax clientele.
    • Sending complete and accurate credit denial letters within 30 days from the date of application.
    • Paying branch expenses as instructed by the Branch Manager.

Travel Requirements & Coverage Area:
  • Reliable transportation for daily travel to assigned branches and bank deposits.
  • Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager.
  • Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable.
  • Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting.

Experience That Will WOW Us!
  • Demonstrated self-confidence, organization, and adaptability.
  • A history of kindness, compassion, and helping others succeed.
  • A mindset focused on quality, problem-solving, and openness to new ideas.
  • Team-oriented approach - willing to pitch in, learn, and lead by example.
  • Basic computer proficiency and comfort learning new systems.
  • Valid driver's license and access to a dependable vehicle.

Why World?
  • Growth-minded culture: 80% of our Financial Services Representatives are promoted to management.
  • Proven career paths: 75% of our Operations Executives began in similar roles.
  • Community connection: Paid volunteer hours each year to give back.
  • Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days.
  • Work-life balance: Paid holidays, vacation time, and 401(k) with company match.
  • Belonging & purpose: Join a team built on respect, collaboration, and genuine care.
  • Be home for dinner: Your life outside of work is a priority.
  • Make an impact: Help customers build stronger financial futures every day.

Who Is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care.
Physical Demands and Working Conditions:
  • Frequently stationary with regular movement throughout office environments.
  • Occasional climbing, kneeling, bending, twisting, and reaching.
  • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force.
  • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
  • Fast-paced, high-demand environment requiring professionalism and adaptability.
  • Frequent travel to branch locations; may include extended hours, evenings, or weekends.
  • Standard indoor office settings with typical noise, lighting, and temperature.
  • Frequent customer and coworker interaction; must communicate clearly and professionally.
  • Regular, reliable attendance and punctuality are essential.

Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

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