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Deposit Operations Representative Jobs in Florida

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Deposit Operations Representative information

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How much do deposit operations representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for deposit operations representative in Florida is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $18.12 per hour, depending on experience, location, and employer.

What is a deposit operations representative?

A Deposit Operations Representative is a banking professional responsible for supporting and processing various deposit-related transactions and account maintenance tasks. They handle activities such as account openings and closings, funds transfers, reconciliations, and resolving discrepancies or customer inquiries related to deposit accounts. This role ensures accuracy and compliance with banking regulations, and often collaborates with other departments to deliver efficient service. Deposit Operations Representatives play a critical role in maintaining the integrity of a financial institution’s deposit operations.

What are the key skills and qualifications needed to thrive as a deposit operations representative?

To thrive as a Deposit Operations Representative, you need strong knowledge of banking procedures, regulatory compliance, and account management, typically obtained through experience or a degree in finance or business. Familiarity with core banking systems, transaction processing software, and document management tools is commonly required. Attention to detail, problem-solving abilities, and strong organizational skills are vital soft skills in this role. These skills ensure accurate processing, compliance with regulations, and effective customer service in a high-volume financial environment.

What are some common challenges faced by deposit operations representatives, and how can they be successfully managed?

Deposit Operations Representatives often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and resolving discrepancies in customer accounts. Successfully handling these challenges requires strong attention to detail, effective time management, and clear communication skills. Building proficiency with banking software and staying updated on policies can help representatives efficiently process transactions and maintain accurate records, while collaborating closely with colleagues in compliance or customer service departments ensures swift resolution of issues.

What is the difference between Deposit Operations Representative vs Customer Service Representative?

AspectDeposit Operations RepresentativeCustomer Service Representative
CredentialsTypically requires banking or finance knowledge, basic certifications preferredCustomer service skills, sometimes certifications in communication or sales
Work EnvironmentBank branches, back-office banking departmentsCall centers, retail stores, or online support channels
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonOften compared for roles in banking operations and transaction processingCompared for direct customer interaction roles

The Deposit Operations Representative primarily handles banking transactions, account maintenance, and back-office processing within financial institutions. In contrast, Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support across various industries. While both roles require strong communication skills, the Deposit Operations Representative is more specialized in banking operations, making it the more relevant comparison for those interested in banking-specific roles.

What cities in Florida are hiring for Deposit Operations Representative jobs?

Cities in Florida with the most Deposit Operations Representative job openings:

Deposit Operations Representative jobs near you
Infographic showing various Deposit Operations Representative job openings in Florida as of September 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Payment Operations Representative

Tampa, FL • On-site

GTE Financial
Finance and Insurance • 201 - 500 employees
Learn more about GTE Financialexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Come join our GTE Financial team!
We are looking for a proactive, detailed-oriented, analytical individual to join as a Payment Operations Representative. The Payment Operations Representative is responsible for providing back-office support on the processing of all transactions made via ATM/ITM, RDC, Mail, Lockbox, and Cenlar. The payment operations representative will also accurately and timely process ACH recurring loan payments and ACH/Check stop payment orders according to the NACHA and UCC 3 & 4 operating rules and regulations.
What does GTE look for in a Payment Operations Representative?
Payments:
  • Process and balance all checks received by mail and headquarters staff; scan and prepare batch(s) for delivery to the Federal Reserve.
  • Receive, process, and store all checks deposited in ITM-ATMs.
  • Review and balance all ITM-ATM deposits through the Image Center system.
  • Verify payees and endorsements of negotiable items received through ITM-ATM, mail, and Remote Deposit Capture.
  • Review and process Remote Deposit Capture deposits and ensure batch files are completed within SLA.
  • Verify checks through Early Warning System in accordance with credit union policy.
  • Process Saving Bonds received at ITM locations and prepare batch(s) for delivery to the Federal Reserve.
  • Process mutilated cash received at ITM locations and deposit with Brinks.
  • Issues ATM cards.
  • Process Cenlar daily postings, lockbox, returned mail, and address change files.
  • Create and maintain recurring ACH payment plans and process ACH and check stop payment orders within established department SLA and in accordance with established policies and procedures.
  • Process dealer loan payoffs, including working with members and dealerships on payoff shortfalls. Inform Consumer Lending of daily payoffs to ensure titles/leans are released timely o the dealership.
  • Balance Payment Operation General Ledgers.

Customer Support:
  • Always provides prompt, courteous, and exceptional member service.
  • Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.

Operations:
  • Participate in Regional Payments Association-sponsored training events when applicable.
  • Anti-money laundering, the Right to Financial Privacy Act, and the Bank Bribery Act.
  • Must demonstrate a functional knowledge of the Bank Secrecy Act and Anti-Money Laundering in addition to other Federal laws, including but not limited to the Right to Financial Privacy Act; Identity Theft Red Flag; Reg CC; and Ethics: Policy and Personal Judgment for Tellers; U.S. Patriot Act, Office of Foreign Assets & Control.
  • Bilingual preferred (English/Spanish).

Required Qualifications:
  • High school diploma or equivalent required. Some colleges preferred.
  • Minimum 1-3 years experience or combination of education and experience.

Position Details:
  • Location: Downtown Tampa - GTE Headquarters
  • Department Hours: Monday- Friday (8:00 am to 6:00 pm)

Full-time hours are required, with additional hours as necessary to accomplish objectives, goals, and projects.
Come and join our award-winning team.
GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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