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Delta Ramp Agent Jobs in Atlanta, GA (NOW HIRING)

Delta Ramp Agent information

See Atlanta, GA salary details

$9

$16

$20

How much do delta ramp agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for delta ramp agent in Atlanta, GA is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.55 per hour, depending on experience, location, and employer.
What cities near Atlanta, GA are hiring for Delta Ramp Agent jobs? Cities near Atlanta, GA with the most Delta Ramp Agent job openings:
Infographic showing various Delta Ramp Agent job openings in Atlanta, GA as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $33,416 per year, or $16.1 per hour.
Optimization Leader, ACS Ops Process and Automation

Optimization Leader, ACS Ops Process and Automation

Delta Air Lines, Inc.

Atlanta, GA

Other

Posted 18 days ago


Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description

Now is an exciting time to be part of Delta's Airport Customer Service (ACS) transformation, as we redefine customer and employee experiences by elevating our airport operations, digital tools, and frontline workflows. This role plays a critical part in optimizing ACS operational performance across lobby, gate, baggage, ramp, tower/turn, and resource planning processes, ensuring that ACS products, tools, and operational strategies deliver exceptional reliability, safety, customer experience, and agent efficiency. 
 
This is an opportunity to support and drive improvement for Delta's airport operations. We are seeking an ACS Operations, Optimization and Automation Leader to ensure continuous optimization of ACS processes and technologies and to ensure that ACS-owned and enterprise-owned products are operationally viable, frontline-ready, and aligned to ACS Product Operating Model outcomes. 
 
This role will lead and execute strategic and operational initiatives that contribute to optimizing Airport Customer Service operations, including developing strategies, detailed plans, and measurable outcomes, analysis and products to optimize ACS business processes, and quantifying and sharing results and adoption through reporting and advanced analytics. This role will leverage an analytical mindset to discover and drive ACS processes that can be enhanced through automation, AI, real-time insights, and frontline workflow improvements. 
 
Summary of responsibilities (not comprehensive of all tasks): 
  • Actively participate in developing optimization strategies for ACS airport operations, including frameworks, tools, and technologies and products that support turn performance, gate operations, baggage experience, lobby efficiency, resource optimization, and safety/compliance workflows  
  • Collect and analyze ACS operational data (e.g., D0, MBR, agent task times, SafeTrac, SNAPP adoption, turn events, baggage visibility events) to identify trends, inconsistencies, and operational improvement opportunities across airport processes and make recommendations for improvement
  • Develop and test advanced analytics, automation, and AI-enabled concepts that improve frontline ACS efficiency, reduce operational friction, support resource optimization, and enhance decision-making for agents and supervisors
  • Communicate ACS operational insights and improvements through dashboards, reports, and presentations to ACS Product Managers, Product Owners, ACS Field Leadership, Safety & Compliance partners, and Technology stakeholders  
  • Quantify operational savings and opportunities when making recommendations 
  • Work cross-divisionally with our partners to identify opportunities and define solutions that leverage automation and AI methodologies 

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US