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Delta Cargo Jobs (NOW HIRING)

Cargo Call Center Agent - ATL

Atlanta, GA · On-site

$16.25 - $20.75/hr

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We ... The Cargo Call Center Agent resolves all issues for cargo customers across multiple channels such ...

Airport Cargo Agent (PT) - ABQ

Albuquerque, NM · On-site

$16.50 - $20.75/hr

Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines ... Exclusive discounts and additional wellness programs Responsibilities for Cargo Agent * Responsible ...

Be Seen First

Ensure that you represent Delta Industrial in a professional manner at all times. * Obtain and ... Ensure all cargo is loaded and secured properly prior to entering the roadways and during transit.

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Delta Cargo information

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$13

$21

$36

How much do delta cargo jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for delta cargo in the United States is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Delta Cargo Agent, and why are they important?

To thrive as a Delta Cargo Agent, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with cargo management systems, barcode scanners, and safety protocols is important, and certifications like IATA Dangerous Goods may be required. Excellent customer service, teamwork, and problem-solving abilities make someone stand out in this position. These skills ensure safe, efficient cargo handling and superior service, which are vital for operational success and customer satisfaction in air freight logistics.

What is Delta Cargo?

Delta Cargo is the air freight division of Delta Air Lines, providing shipping solutions for a wide range of goods, including general cargo, perishables, live animals, and pharmaceuticals. They offer domestic and international shipping services, utilizing Delta’s extensive flight network to ensure timely and secure delivery. Delta Cargo caters to businesses and individuals who need reliable air transportation for their shipments, with various service levels to meet different speed and handling requirements.

What is the difference between Delta Cargo vs Delta Cargo Agent?

AspectDelta CargoDelta Cargo Agent
Primary RoleManages the overall cargo operations, logistics, and freight handling for Delta's air cargo services.Handles check-in, acceptance, and documentation of cargo shipments at airport locations.
Required CredentialsLogistics knowledge, possibly certifications in freight handling or transportation.Customer service skills, basic logistics knowledge, and airport security training.
Work EnvironmentAirports, cargo facilities, logistics centers.Airport terminals, cargo counters, customer service areas.
Employer & Industry UsagePart of Delta Air Lines' cargo division, involved in freight transportation industry.Airport-based role within Delta's cargo operations, customer-facing.

Delta Cargo focuses on managing the entire cargo logistics process, while Delta Cargo Agents handle the day-to-day acceptance and documentation of shipments at airport locations. Both roles are essential to Delta's air freight services but differ in scope and responsibilities.

What are the typical challenges faced by Delta Cargo agents and how can they be managed effectively?

Delta Cargo agents often manage time-sensitive shipments, requiring precise coordination and attention to detail. Common challenges include handling last-minute changes, ensuring compliance with safety and regulatory standards, and effective communication across departments such as ground operations and customer service. Proactively learning company protocols, maintaining flexibility, and leveraging teamwork are key to managing these challenges and ensuring cargo is processed efficiently. Agents who excel in these areas often find opportunities for career growth within operations or supervisory roles.
What cities are hiring for Delta Cargo jobs? Cities with the most Delta Cargo job openings:
What states have the most Delta Cargo jobs? States with the most job openings for Delta Cargo jobs include:
Infographic showing various Delta Cargo job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,812 per year, or $21.1 per hour.
Cargo Call Center Agent - ATL

Cargo Call Center Agent - ATL

Delta Air Lines, Inc.

Atlanta, GA • On-site

$16.25 - $20.75/hr

Other

Posted 3 days ago


Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 310 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description

Internal Movement Eligibility: 
Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. 

The Cargo Call Center Agent resolves all issues for cargo customers across multiple channels such as phone and emails. The Agent's primary function is to build revenue for Delta Air Lines by providing information regarding schedules and rates, selling space for cargo, resolving customer problems, tracking and tracing freight, and recording transactions by using computer programs. 

Summary of responsibilities (not comprehensive of all tasks): 
  • Deliver outstanding customer service while advocating for customers.
  • Supports Delta Cargo customers via internal and external communications to resolve matters related to bookings, functional issues, and minor technical issues by phone and by email.
  • Independently resolve issues for internal Delta stakeholders such as Sales or Operations and for Delta Cargo external customers.
  • Enhance revenue opportunities for specialty cargo shipments.
  • Favorably portray the airline in all dealings with the public.
  • Practice safety-conscious behaviors in all policies and procedures.
Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact candidatecare@delta.com. 

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US