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Delmarva Blood Bank Jobs (NOW HIRING)

New York Blood Center Inc

Driver

Rye, NY

$29.10/hr

NYBCe operates Blood Bank of Delmarva, Community Blood Center of Kansas City, Connecticut Blood Center, Memorial Blood Centers, Nebraska Community Blood Bank, New Jersey Blood Services, New York ...

New York Blood Center Inc

Driver

Rye, NY · On-site

$29.10/hr

NYBCe operates Blood Bank of Delmarva, Community Blood Center of Kansas City, Connecticut Blood Center, Memorial Blood Centers, Nebraska Community Blood Bank, New Jersey Blood Services, New York ...

New York Blood Center

Principal, NYBC Ventures

Boston, MA · On-site

$200 - $350/hr

NYBCeoperates Blood Bank of Delmarva, Community Blood Center of Kansas City, Connecticut Blood Center, Memorial Blood Centers, Nebraska Community Blood Bank, New Jersey Blood Services, New York Blood ...

New York Blood Center Inc

Driver

Rye, NY · On-site

$29.10/hr

NYBCe operates Blood Bank of Delmarva, Community Blood Center of Kansas City, Connecticut Blood Center, Memorial Blood Centers, Nebraska Community Blood Bank, New Jersey Blood Services, New York ...

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How much do delmarva blood bank jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for delmarva blood bank in the United States is $27.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $39.90 per hour, depending on experience, location, and employer.

What is a Delmarva Blood Bank?

A Delmarva Blood Bank job typically involves working in blood donation centers, mobile blood drives, or laboratory settings to collect, process, and distribute blood products. Employees may be responsible for donor recruitment, conducting health screenings, drawing blood, or ensuring compliance with safety regulations. Some roles focus on laboratory testing and blood component preparation. These jobs are essential to maintaining a stable blood supply for hospitals and emergency situations. Positions may vary from phlebotomists and lab technicians to administrative and management roles.

What are the typical daily responsibilities for someone working at the Delmarva Blood Bank?

Staff at the Delmarva Blood Bank are responsible for tasks such as collecting and processing blood donations, performing screening tests, managing inventory, and maintaining accurate donor and laboratory records. You may also interact directly with donors, ensuring a safe and comfortable donation experience, and coordinate with hospitals and clinics to fulfill blood product requests. The role often involves strict adherence to safety protocols and quality standards, as well as collaboration with a team of healthcare professionals. Being adaptable and detail-oriented is crucial given the fast-paced and sensitive nature of blood bank operations.

What are the key skills and qualifications needed to thrive in the Delmarva Blood Bank position, and why are they important?

To thrive at the Delmarva Blood Bank, a strong background in medical laboratory technology, phlebotomy, or healthcare administration is typically required, often supported by relevant certifications or degrees. Familiarity with blood banking software, inventory management systems, and standard laboratory equipment is essential. Outstanding attention to detail, communication skills, and the ability to work efficiently under pressure are key soft skills for success in this environment. These skills are vital to ensure safe blood collection, accurate record-keeping, and effective coordination with healthcare providers and donors.

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Delmarva Blood Bank jobs near you
Infographic showing various Delmarva Blood Bank job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,574 per year, or $27.2 per hour.

Contact Center Associate (Part-Time)

Blood Bank of Delmarva

Newark, DE • On-site

Part-time

Posted 24 days ago

Job description

Responsibilities
Contact Center Associate (Part-Time)
Blood Bank of Delmarva
Christiana Donor Center/Headquarters - Newark, DE (Hybrid)
Join our life saving mission!
Schedule:
20 Hours per week - Part-Time Hours on Weekends & Mondays Required
(Must be available to 2 weeks of full-time training before beginning part-time schedule)
The Contact Center Associate (Part-Time) reports to the Supervisor of the Call Center and is responsible for telephone recruiting, pre-screening, and scheduling donors, rebooking donors following current donations and registering donors at time of presentation for all donation platforms to meet the current product needs to assure the effective and efficient supply of blood products to meet the needs of the hospitals and patients served by BBD. This position is considered "essential" during severe weather or emergency operation events.
  • Places outbound calls to current blood donors and perspective new donors to recruit, prescreen and schedule appointments in a manner that allows efficient use of BBD resources and maximizes the potential products collected from the engaged donor.
  • Speaks respectfully and warmly with donors on the phone in an effort to assure commitment of the donor to make and keep an appointment. Schedules the appointment using current donor relationship management software.
  • Receives inbound calls from donors with the primary goal of scheduling the donor for an appointment or to address other general concerns or questions that the donor might raise while on the phone. At all times provides superior customer service to the donor while working to meet the needs of the individual on the phone. Handles inbound calls designated for operator from main automated attendant, responding to general inquiries or forwarding call to proper destination.
  • Schedules future appointments through direct contact with donors in the donor room and canteen areas upon the completion of their current donation. Emphasizes the benefits and importance of repeat donations to the community welfare. Encourages donors to become regular, more frequent donors by providing excellent customer service during the interaction with the donor.
  • Performs data entry to update donor demographic or preference information within the donor relationship management software in use at BBD. Assures accuracy of the data entry information to provide the donor with excellent service
  • Performs donor registration. Maintains confidentiality of all donor information. Follows Donor Services SOPs for registration and performs these duties in compliance with BBD SOPs, AABB and FDA standards and regulations.
  • Exemplifies BBD's Core Values and meets or exceeds customer service expectations.

Qualifications
  • High School Diploma or equivalent.
  • 2+ years of experience making outbound calls in a call center using documentation software.
  • A working knowledge to read and interpret medical, technical, regulatory, and quality procedures.
  • Basic knowledge of computer software packages such as Microsoft Office and Outlook.
  • Experience communicating effectively at a variety of levels according to situational requirements with the ability to communicate both positive and negative information to donors and staff in a way that assures understanding and acceptance, and work on multiple tasks when necessary solving donor-related and procedural problems.

Overview
Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit delmarvablood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

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