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Dell Contractor Jobs in Texas (NOW HIRING)

Warehouse Manager

Plano, TX ยท On-site

$65K - $69K/yr

This position will have responsibilities that include working with government contractors ... We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco ...

Dell * Indeed * Informatica * Google * Apple * Oracle * Nokia * Splunk * Roku NOVO Construction, Inc., a General Contractor is seeking a professional individual with excellent interpersonal ...

Free Dell and Lenovo certification, completed online from home Onboarding * Fully onboarded in 7 days or less Position Details * Classification: 1099 Independent Contractor, no end term * Pay: $40 ...

Dell * Indeed * Informatica * Google * Apple * Oracle * Nokia * Splunk * Roku NOVO Construction, Inc., a General Contractor is seeking a professional individual with excellent interpersonal ...

Dell * Indeed * Informatica * Google * Apple * Oracle * Nokia * Splunk * Roku NOVO Construction, Inc., a General Contractor is seeking a professional individual with excellent interpersonal ...

Free Dell and Lenovo certification, completed online from home Onboarding * Fully onboarded in 7 days or less Position Details * Classification: 1099 Independent Contractor, no end term * Pay: $40 ...

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Dell Contractor information

What is a Dell contractor?

A Dell Contractor is an independent professional or employee of a staffing agency who performs specific tasks or projects for Dell on a temporary basis. Contractors may work in various fields such as IT support, software development, sales, or customer service. While they collaborate with Dell teams, they are not direct Dell employees and typically do not receive Dell employee benefits. The role and duration of the contract vary based on business needs.

What types of assignments or projects do Dell contractors typically work on?

Dell Contractors are often engaged in a variety of assignments, including hardware deployments, system upgrades, warranty repairs, and network troubleshooting for both enterprise and small business clients. You may be dispatched to client sites or provide remote technical support, depending on project requirements and client locations. Work is typically structured either as short-term projects or ongoing support contracts, allowing for diverse experiences with different technologies and business environments. Collaboration with Dell team leads, other contractors, and client IT personnel is common, so strong teamwork and communication skills are valuable. This role provides excellent opportunities to gain hands-on experience across a wide range of Dell products and IT infrastructures.

What are the key skills and qualifications needed to thrive in the Dell contractor position, and why are they important?

To thrive as a Dell Contractor, you need a strong background in IT support, computer hardware/software troubleshooting, and relevant experience with Dell products or enterprise solutions. Familiarity with ticketing systems, remote management tools, and certifications such as CompTIA A+ or Dell EMC certifications are often preferred. Excellent communication, problem-solving abilities, and customer service skills help contractors provide effective support and maintain client satisfaction. These skills are crucial for delivering high-quality technical solutions and representing Dell's standards in client environments.

Does Dell Contractor offer remote jobs?

Dell Contractor roles may offer remote work options depending on the specific position and project requirements. Many IT and technical roles at Dell are available for remote or hybrid work environments, often requiring familiarity with remote collaboration tools. Candidates should review individual job postings for remote work eligibility and requirements.
Infographic showing various Dell Contractor job openings in Texas as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 11% Part Time, 17% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Tier II Field Service Hardware Technician (Break/Fix Contractor)

Sherman, TX โ€ข On-site

Contractor

Posted 28 days ago


Job description

Position Summary:
We are seeking an experienced Tier II Field Service Hardware Technician to provide onsite break/fix support for commercial customers throughout an assigned territory. This is a contractor position requiring daily travel to customer locations to diagnose, repair, and replace computer hardware and peripheral equipment.

The ideal candidate is self-motivated, dependable, and capable of independently managing service calls while delivering excellent customer service.

Responsibilities:
  • Respond to dispatched service calls within established service level agreements (SLAs).
  • Diagnose and repair desktops, laptops, workstations, servers, and peripheral devices onsite.
  • Replace hardware components including hard drives, SSDs, memory, motherboards, power supplies, keyboards, displays, batteries, and cooling components.
  • Troubleshoot Windows hardware and operating system issues.
  • Configure BIOS settings, firmware updates, and hardware drivers as needed.
  • Support printers, scanners, barcode scanners, POS systems, payment terminals, and network-connected devices.
  • Perform equipment installations, de-installations, upgrades, and asset swaps.
  • Document all work performed, parts used, and customer signatures through a mobile dispatch application.
  • Maintain accurate inventory of service parts and return defective components according to company procedures.
  • Communicate professionally with dispatch, project managers, and customers throughout the service process.
  • Maintain a safe and organized work environment while representing the company professionally.

Required Qualifications:
  • Minimum 3 years of field break/fix computer hardware experience.
  • Strong troubleshooting skills for desktops, laptops, printers, and peripherals.
  • Experience supporting Dell, HP, Lenovo, and other enterprise hardware.
  • Working knowledge of Windows 10 and Windows 11.
  • Basic networking knowledge including TCP/IP, DHCP, DNS, and Wi-Fi connectivity.
  • Ability to read service documentation and follow manufacturer repair procedures.
  • Excellent customer service and communication skills.
  • Reliable transportation suitable for daily travel throughout the assigned territory.
  • Valid driver's license with an acceptable driving record.
  • Ability to lift up to 50 pounds and work under desks, in server rooms, and on ladders when necessary.

Preferred Qualifications:
  • CompTIA A+ Certification
  • CompTIA Network+
  • OEM certifications (Dell, HP, Lenovo, Lexmark, etc.)
  • Experience servicing retail, healthcare, financial, and industrial environments.
  • Experience with POS systems, self-service kiosks, and payment devices.
  • Familiarity with mobile ticketing and dispatch applications.

Contractor Requirements:
  • Must maintain general liability insurance if required.
  • Must provide reliable transportation.
  • Must own basic computer repair tools.
  • Smartphone required for dispatching and service documentation.
  • Ability to pass background checks and drug screening if required by customer sites.

Travel:
  • Daily local and regional travel within the assigned territory.
  • Occasional overnight travel may be required for project work.
  • Mileage reimbursement available in accordance with company policy.

Compensation:
  • Competitive per-call or hourly contractor rates.
  • Mileage reimbursement.
  • Paid training for qualified technicians.
  • Opportunities for project work and after-hours service calls.
  • Consistent dispatch volume based on territory needs.
  • Experience meeting 4-hour or next-business-day SLAs.
  • Ability to manage 4-8 service calls per day, depending on territory.
  • Familiarity with dispatch platforms such as ServiceNow, Field Nation, WorkMarket, or proprietary dispatch systems.
  • Availability for rotating on-call or weekend coverage, if applicable.
  • Experience with warranty repairs for OEMs such as Dell, HP, Lenovo, Lexmark, Epson, and Zebra.