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Delivery Operations Associate Jobs in Naperville, IL

Operations Associate - Woodfield Mall

Schaumburg, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You understand the merchandising standards and work to deliver an outstanding customer experience ...

Operations Associate - Mokena Marketplace

Mokena, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Associate's role is to create an outstanding customer experience by performing ... You understand the merchandising standards and work to deliver an outstanding customer experience ...

Operations Associate (Full-Time) - Michigan Ave

Chicago, IL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

Operations Associate - Louis Joliet Mall

Joliet, IL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Associate The Operations Associate's role is to create an outstanding customer ... You understand the merchandising standards and work to deliver an outstanding customer experience ...

Finance Operations Associate

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the delivery plans for the baby and every step in between. Position description As a Finance ... Operations Associate, your primary focus is to oversee all financial activities related to clients ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Operations Associate - Golf Mill S/C

Niles, IL · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Associate The Operations Associate's role is to create an outstanding customer ... You understand the merchandising standards and work to deliver an outstanding customer experience ...

Operations Associate - Part Time

Wheaton, IL · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Operations Associate

Aurora, IL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs other duties as assigned In addition to the Warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location ...

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Business Operations Associate

Naperville, IL · On-site

$16 - $25.60/hr

  • PTO

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Business Operations Associate

Chicago, IL · On-site

$16 - $25.60/hr

  • PTO

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Operations Associate - Flex

Oak Park, IL · On-site

$19.80 - $22.90/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Showing results 21-40

Delivery Operations Associate information

See Naperville, IL salary details

$11

$26

$53

How much do delivery operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for delivery operations associate in Naperville, IL is $26.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $30.24 per hour, depending on experience, location, and employer.

What is a delivery operations associate?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.

What are the key skills and qualifications needed to thrive as a delivery operations associate?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by delivery operations associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are popular job titles related to Delivery Operations Associate jobs in Naperville, IL?

For Delivery Operations Associate jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Delivery Operations Associate jobs in Naperville, IL look for?

The top searched job categories for Delivery Operations Associate jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Delivery Operations Associate jobs?

Cities near Naperville, IL with the most Delivery Operations Associate job openings:

Infographic showing various Delivery Operations Associate job openings in Naperville, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,507 per year, or $26.2 per hour.

Operations Associate - Woodfield Mall

JCPenney

Schaumburg, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores


Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
  • \t
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
  • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
  • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
  • \t
  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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