1

Delivery Operations Associate Jobs in Jacksonville, FL

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Deliver outstanding customer service by greeting customers, answering questions, and guiding them ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Actalent has an immediate opening for a Business Operations Associate at our Corporate Office in ... Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and ...

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and ...

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and ...

Overview Actalent has an immediate opening for a Business Operations Associate at our Corporate ... Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and ...

next page

Showing results 1-20

Delivery Operations Associate information

See Jacksonville, FL salary details

$10

$24

$49

How much do delivery operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for delivery operations associate in Jacksonville, FL is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $28.08 per hour, depending on experience, location, and employer.

What is a delivery operations associate?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.

What are the key skills and qualifications needed to thrive as a delivery operations associate?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by delivery operations associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are popular job titles related to Delivery Operations Associate jobs in Jacksonville, FL?

For Delivery Operations Associate jobs in Jacksonville, FL, the most frequently searched job titles are:

What job categories do people searching Delivery Operations Associate jobs in Jacksonville, FL look for?

The top searched job categories for Delivery Operations Associate jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Delivery Operations Associate jobs?

Cities near Jacksonville, FL with the most Delivery Operations Associate job openings:

Infographic showing various Delivery Operations Associate job openings in Jacksonville, FL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,580 per year, or $24.3 per hour.

Transportation Delivery Operations Manager

Staples, Inc.

Jacksonville, FL • On-site

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Staples rating

5.8

Company rating: 5.8 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

427th of 734 rated retailers


Job description


6:00am Start (Available 24/7 - Shift hours may flex based on business need.)
Veterans encouraged to apply!
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
  • Manage the performance of a Staples Delivery Operation (SDO) location in an efficient, cost effective, and safe manner while maintaining high customer satisfaction levels.
  • Collaborate with the Director of Delivery Operations for preparing and planning strategies to meet the SDO's daily, weekly, and monthly customer service and financial goals.
  • Ensure all deliveries to Staples North American Delivery (NAD) customers are performed according to time, safety, efficiency, and accuracy standards.
  • Ensure the SDO operates according to budgeted guidelines.
  • Coach and manage associates to high performance standards, while recognizing individual and team successes.
  • Work in concert with the senior management team in implementation of processes and procedures to ensure continuous improvement in efficiencies.
  • Work cross channel with a required high degree of communication with the Call Centers, Fulfillment Center Managers and Sales.
  • Direct daily delivery operations, staffing and resources to accomplish delivery schedule within the assigned delivery area.
  • Ensure administrative processes so they are performed in an accurate and timely manner.
  • Develop individual associate's skills, standards and morale through training and coaching.
  • Direct, support and delegate tasks as appropriate Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary.
  • Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department's performance; compute figures to accurately plan/adjust headcount to meet department's objectives.
  • Develop and execute daily and weekly action plans to meet department SDO performance expectations.
  • Work with the Director of Delivery Operations to develop, refine, implement, and administer departmental fleet policies, procedures, and systems to provide effective service to all NAD customers and channels at the lowest cost possible.
  • Provide assistance and guidance relating to all SCC integration projects.
  • Work closely with all call center and regional Staples Advantage and Staples Enterprise Account Customer Service personnel to ensure timely notification of delivery issues to be communicated with customers.
  • Serve as a resource to other NAD operations management personnel to resolve delivery problems.
  • Guide Courier Support Operations Manager in daily duties; evaluate results and measure their effectiveness via metrics and customer service levels.
  • Assist the Driver Relations Manager of Delivery Operations.
  • Monitor and evaluate safe work practices and maintain a safe work environment.

What you bring to the table:
  • Strong team based leadership, motivational, and development skills essential.
  • Experience managing in a high growth, multi-division, multi-million dollar company.
  • Computation/mathematical ability and reading comprehension of technical/financial materials and reports.
  • Knowledge of personal computer applications.
  • Basic English language skills (both verbal and written communications).
  • Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
  • Knowledge of personal computer applications.
  • Calculable computation/mathematical ability and reading comprehension of technical/financial materials and reports.

Qualifications:
What's needed- Basic Qualifications:
  • 3+ years of team based leadership, motivational, and development skills
  • 3+ years managing in a high growth, multi-division, multi-million dollar company
  • Department of Transportation (DOT) Certification required

We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom