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Delivery Operations Associate Jobs in Dandridge, TN

Carmax

Business Office Associate

Knoxville, TN

$15 - $21/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... Deliver outstanding customer service by greeting customers, answering questions, and guiding them ...

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Delivery Operations Associate information

See Dandridge, TN salary details

$8

$20

$41

How much do delivery operations associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for delivery operations associate in Dandridge, TN is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $23.37 per hour, depending on experience, location, and employer.

What is a delivery operations associate?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.

What are the key skills and qualifications needed to thrive as a delivery operations associate?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by delivery operations associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What cities near Dandridge, TN are hiring for Delivery Operations Associate jobs?

Cities near Dandridge, TN with the most Delivery Operations Associate job openings:

Delivery Operations Associate jobs near you

Operations Associate - West Town Mall

JCPenney

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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