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Delivery Operations Associate Jobs in New York (NOW HIRING)

City of New York

Operations Associate

Manhattan, NY · On-site

The Operations Associate will report directly to the Assistant Commissioner of Administration and ... and FedEx to ensure delivery accuracy and resolve issues. - Perform general clerical duties ...

City of New York

Operations Associate

Manhattan, NY · On-site

$20 - $30/hr

The Operations Associate will report directly to the Assistant Commissioner of Administration and ... and FedEx to ensure delivery accuracy and resolve issues. -Perform general clerical duties ...

City of New York

Operations Associate

Manhattan, NY

The Operations Associate will report directly to the Assistant Commissioner of Administration and ... and FedEx to ensure delivery accuracy and resolve issues. - Perform general clerical duties ...

Crate and Barrel

Operations Associate

Garden City, NY · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations ...

Crateandbarrel

Operations Associate

Manhasset, NY

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... We are committed to delivering healthy, delicious, and sustainable products to our customers while ...

Crateandbarrel

Operations Associate

Westport, CT · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Paramus, NJ

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Westport, CT

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crate & Barrel Holdings

Operations Associate

Paramus, NJ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Westport, CT · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Paramus, NJ

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

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All JobsDelivery Operations Associate JobsDelivery Operations Associate Jobs in New York

Delivery Operations Associate information

See New York salary details

$12

$28

$58

How much do delivery operations associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for delivery operations associate in New York is $28.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $33.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Delivery Operations Associate, and why are they important?

To thrive as a Delivery Operations Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring logistics or supply chain experience. Familiarity with inventory management systems, route optimization software, and basic spreadsheet tools like Excel is typically required. Excellent communication, problem-solving abilities, and teamwork are essential soft skills for this role. These skills and qualities ensure efficient delivery processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by Delivery Operations Associates and how can they be managed?

Delivery Operations Associates often encounter challenges such as coordinating with multiple teams, managing tight delivery schedules, and resolving unexpected issues like shipment delays or inventory discrepancies. To manage these effectively, strong organizational skills and proactive communication are key. Building good relationships with drivers, warehouse staff, and customer service teams can also help to quickly resolve problems and keep deliveries on track. Staying adaptable and using technology to monitor deliveries can further streamline operations and reduce stress.

What is the difference between Delivery Operations Associate vs Delivery Coordinator?

AspectDelivery Operations AssociateDelivery Coordinator
CredentialsHigh school diploma or equivalent; some roles may require logistics or supply chain certificationsHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentWarehouse, distribution centers, or delivery hubsOffice setting with field coordination
Employer & Industry UsageLogistics, e-commerce, retail companiesCourier services, retail, logistics firms
Common Search & ComparisonFocuses on operational tasks related to delivery processesEmphasizes coordinating delivery schedules and customer communication

The Delivery Operations Associate primarily handles the operational aspects of delivery logistics, such as managing shipments and warehouse tasks. In contrast, the Delivery Coordinator focuses on scheduling, customer communication, and coordinating delivery routes. Both roles are essential in logistics and often overlap, but their core responsibilities differ in scope and focus.

What are Delivery Operations Associates?

Delivery Operations Associates are professionals responsible for overseeing and coordinating the logistics of product deliveries. They manage order processing, track shipments, resolve delivery issues, and ensure timely and efficient delivery to customers. Their role often involves working closely with warehouse staff, drivers, and customer service teams to maintain smooth operations and high customer satisfaction. Attention to detail, organizational skills, and the ability to troubleshoot problems are essential qualities for this position.
What are popular job titles related to Delivery Operations Associate jobs in New York? For Delivery Operations Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Delivery Operations Associate jobs in New York look for? The top searched job categories for Delivery Operations Associate jobs in New York are:
What cities in New York are hiring for Delivery Operations Associate jobs? Cities in New York with the most Delivery Operations Associate job openings:
Delivery Operations Associate jobs near you

Customer Operations Associate

Infinite Machine

Manhattan, NY

Other

Posted 18 days ago

Job description

Customer Operations Associate

Infinite Machine is hiring a Customer Operations Associate to own the post-purchase customer journey for P1, a plated electric motorcycle, and Olto, a Class 2 e-bike. This role sits within the Operations function and covers delivery logistics, vehicle registration support, light assembly and service, and customer issue resolution, working closely with the Marketing, Sales, and Service teams.

The Customer Operations Associate is responsible for scheduling, tracking, and completing customer deliveries across store locations, performing regional deliveries by van, and ensuring vehicles are prepared and assembled correctly before handoff. It also owns customer communications, escalating to Service or Engineering as needed and working with those teams to deliver positive customer outcomes.

This is a hands-on, in-person operations role, not a contact-center, desk, or Tier 1 support queue position. Customer communication is one component of the work rather than its primary focus. The role is on-site and field-based, working closely with a small operations team out of our headquarters in Long Island City.

Responsibilities

  • Delivery operations. Schedule, track, stage, and dispatch customer deliveries across our store locations. Personally perform regional deliveries by van. Own the delivery experience as the customer's first physical impression of the brand.

  • Customer communications. Monitor inbound channels and own Tier 1 resolution for existing customers. Draft and send clear group and individual communications, pick up the phone when a thread is not working, and partner with Service and Engineering to close out anything beyond Tier 1 with a good customer outcome.

  • Registration support. Guide customers through vehicle registration, which is handled by our registration partner. You do not own titling operations, but you need to understand the process well enough to set customer expectations, answer common questions, and coordinate with the partner when a case needs attention.

  • Light assembly & service. Perform pre-delivery prep, light assembly, and basic repairs on two-wheeled vehicles. Diagnose simple issues in the field and know when to escalate to Service or Engineering.

  • Tracking & documentation. Keep delivery, registration, and service status legible and current so nothing falls through the cracks on tight timelines.

Qualifications

  • Bachelor's degree or equivalent practical experience.

  • Experience in customer-facing roles, ideally where you owned outcomes rather than just answered tickets.

  • Valid driver's license and comfortable driving a cargo van in and around NYC (no CDL required).

  • Able to ride, move, and perform light repair on two-wheeled vehicles.

  • Highly organized: you track many open items on tight timelines without reminders.

  • Strong written and verbal communication, you are comfortable drafting an email to thousands of customers or resolving a tense issue over the phone.

  • Bias for action: fast, judgment-driven responses and resolutions.

  • Comfortable with up to ~10% travel as required for events, market launches, or VIP deliveries.

Preferred Qualifications

  • Auto or powersports dealership / delivery experience, including motorcycle or powersports dealers and online auto delivery models.

  • Micromobility experience: e-bike, scooter, or moped operations, dealer, or service.

  • Field service, installation, or white-glove delivery experience.

  • Last-mile, fulfillment, courier, or fleet operations background.

  • Experience with Intercom, Zendesk, or similar tools.

  • Startup or early-stage operations experience.

About Infinite Machine

Our mission at Infinite Machine is to build the best non-cars on earth. We design and manufacture premium electric vehicles that blend design with breakthrough hardware and software. With P1 and Olto, we are reimagining how people move through cities and laying the foundation for a broader ecosystem of vehicles, software, and services. We are hiring world-class engineers, designers, and operators to build a generational company shaping the future of urban mobility.

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