ZipRecruiter

Log In

1

Defect Manager Jobs in New York (NOW HIRING)

Momento USA

ITSM Tester @ Remote

Belmar, NJ · Remote

Facilitate defect review meetings and provide clear status reporting to stakeholders. Manage test data preparation and maintain quality and availability of test environments. Support UAT planning ...

Cloud and Things

Test Lead

Manhattan, NY · On-site

$186.25/hr

The role will lead test strategy, planning, execution, defect management, and testing governance while collaborating with business stakeholders, technical teams, and vendors. This position will help ...

previous page

Showing results 41-60

All JobsDefect JobsDefect Manager JobsDefect Manager Jobs in New York

Defect Manager information

Who is responsible for defect management?

In the role of Defect Manager, the individual is responsible for overseeing defect identification, tracking, and resolution throughout the software development or manufacturing process. They coordinate with development, quality assurance, and other teams to ensure defects are addressed efficiently, often using tools like defect tracking systems. Strong communication and analytical skills are essential for effective defect management.

What are some common challenges a defect manager faces when coordinating between development and QA teams?

Defect Managers often encounter challenges such as ensuring clear communication between development and QA teams, prioritizing defects based on business impact, and managing tight release deadlines. Balancing multiple stakeholders’ expectations while maintaining accurate defect tracking can also be demanding. Successful Defect Managers proactively facilitate meetings, clarify defect statuses, and help develop efficient workflows to resolve issues quickly, fostering a collaborative environment.

What are the responsibilities of a defect manager?

A defect manager is responsible for identifying, documenting, and tracking software or product defects throughout the development process. They prioritize issues, coordinate with development and testing teams, and ensure timely resolution to maintain quality standards. Proficiency in defect tracking tools and strong communication skills are essential for this role.

What is a defect manager?

Defect Managers are professionals responsible for overseeing the defect management process within a project or organization, particularly in software development and quality assurance. They coordinate the identification, documentation, prioritization, tracking, and resolution of defects (bugs or issues) found during testing phases. Defect Managers act as a bridge between testing teams and developers to ensure that defects are addressed efficiently and do not hinder project timelines. Their role is crucial to maintaining product quality and ensuring that all issues are properly managed before release.

What are the key skills and qualifications needed to thrive as a defect manager, and why are they important?

To thrive as a Defect Manager, you need a strong background in software testing, quality assurance, and defect lifecycle management, often supported by a degree in computer science or a related field. Familiarity with defect tracking tools such as JIRA, Bugzilla, or HP ALM, as well as knowledge of test management systems, is typically required. Excellent communication, attention to detail, and problem-solving abilities are vital soft skills for collaborating with development and testing teams. These skills and qualities are crucial for ensuring timely resolution of defects, maintaining product quality, and streamlining the software delivery process.
What are popular job titles related to Defect Manager jobs in New York? For Defect Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Defect Manager jobs in New York look for? The top searched job categories for Defect Manager jobs in New York are:
What cities in New York are hiring for Defect Manager jobs? Cities in New York with the most Defect Manager job openings:
Defect Manager jobs near you
Infographic showing various Defect Manager job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

ITSM Tester @ Remote

Momento USA

Belmar, NJ • Remote

Contractor

Posted 11 days ago

Job description

Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for a ITSM Tester.

Role: ITSM Tester

Location: Remote

Long Term Contract

W2 Position

Job Spec –ITSM Tester
Create test scripts to support ServiceNow ITSM modules including ITOM Discovery to support testing activities across functional (end to end), integration, regression, and UAT cycles.
Collaborate with Test Lead, business stakeholders and technical teams and ensure test scripts, test scenarios, and acceptance criteria are aligned to approved test plan.
Ensure full traceability from requirements to test cases and test results.
Coordinate with business SMEs, developers, architects, and process owners throughout the testing lifecycle.
Validate ITSM functionality across modules such as Incident, Problem, Change, Request, Knowledge, ITOM and CMDB.
Oversee defect management including logging, triage, prioritization, and retesting.
Facilitate defect review meetings and provide clear status reporting to stakeholders.
Manage test data preparation and maintain quality and availability of test environments.
Support UAT planning, execution, issue resolution, and business stakeholder engagement.
Ensure all testing aligns to ITIL best practice and ServiceNow platform standards.
Use and manage test management tools.
Promote use of the ServiceNow Automated Test Framework (ATF).
Produce test documentation including test summaries, metrics, and closure reports.
Drive continuous improvement across testing processes and quality assurance practices.

Thanks,  

Samuel Brown

Momento USA | Exceeding Customer Expectations… 

440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031 

Interstate Business Park 

Tel : Direct: 856-452-8436/856-456-1805  Extn 1020 

Email: sam@momentousa.com  Web: www.MomentoUSA.com  

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.