ZipRecruiter

Log In

1

Default Servicing Jobs in Indiana (NOW HIRING)

Vergence Group

Intake Specialist

Indianapolis, IN · On-site

$23/hr

Provide excellent customer service, via telephone and in person * Responsible for monthly reporting ... default orders * Research databases for correct contact information for relevant parties and ...

Vergence

Intake Specialist

Indianapolis, IN · On-site

$23/hr

Provide excellent customer service, via telephone and in person * Responsible for monthly reporting ... default orders * Research databases for correct contact information for relevant parties and ...

Vergence

Civil Rights Intake Specialist

Indianapolis, IN · On-site

$23/hr

Provide excellent customer service, via telephone and in person * Responsible for monthly reporting ... default orders * Research databases for correct contact information for relevant parties and ...

next page

Showing results 1-20

All JobsDefault Servicing JobsDefault Servicing Jobs in Indiana

Default Servicing information

See Indiana salary details

$13

$25

$45

How much do default servicing jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for default servicing in Indiana is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.45 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for default servicing?

Success in Default Servicing requires a solid understanding of mortgage or loan servicing, financial analysis, and collection procedures, often supported by experience in banking or finance. Familiarity with loan servicing software, collections platforms, and relevant regulatory guidelines such as FDCPA is highly valued. Strong negotiation, problem-solving, and interpersonal skills help professionals work effectively with borrowers and internal teams. These capabilities are crucial for navigating complex financial situations, ensuring compliance, and achieving positive outcomes for both lenders and borrowers.

What is default servicing?

A Default Servicing job involves managing loans that are delinquent or in default to help mitigate financial losses for lenders. Responsibilities often include communicating with borrowers, arranging repayment plans, coordinating foreclosure or loss mitigation efforts, and ensuring compliance with regulations. The goal is to work with borrowers to resolve delinquencies while protecting the lender's interests.

What are the daily responsibilities of someone working in default servicing?

In a Default Servicing role, you'll spend much of your time reviewing delinquent accounts, contacting borrowers to discuss repayment options, and coordinating with internal departments to facilitate resolutions. You'll also be responsible for documenting communications, updating borrower records in servicing systems, and ensuring compliance with industry regulations. The job is often fast-paced, requiring adaptability and a customer-focused approach to help both clients and your organization reach favorable outcomes. Team collaboration is key, as you may regularly work with underwriting, legal, and loss mitigation teams to resolve more complex cases.

What are popular job titles related to Default Servicing jobs in Indiana?

For Default Servicing jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Default Servicing jobs in Indiana look for?

The top searched job categories for Default Servicing jobs in Indiana are:

Default Servicing jobs near you
Infographic showing various Default Servicing job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 2% Hybrid, and 14% Remote job distribution, with an average salary of $52,321 per year, or $25.2 per hour.

Default Servicing Specialist

ProFed Federal Credit Union

Fort Wayne, IN • On-site

Full-time

Re-posted yesterday

Job description

Description:

POSITION SUMMARY

Primarily responsible for contacting delinquent mortgage loan accounts that are either in portfolio or have been sold to the secondary market. Charged with following each investor’s servicing guidelines to provide loss mitigation solutions to accounts and to properly report delinquency in a timely manner. Additional duties include the collection of delinquent loans, Visa accounts, and negative balance accounts in support of the Account Management Team.


QUALIFICATIONS

Requires an organized, highly motivated, and detail-oriented individual with basic knowledge of credit union and/or mortgage operations. Must possess the ability to follow detailed directions and be able to navigate investor and insurance portals. Must display sound judgment and have good written and oral communication skills. Excel and Word skills are required. Lending and collection knowledge is a plus. Prior Mortgage Servicing experience preferred. Must be able to represent the credit union in a professional manner and work with minimum supervision. Ability to prepare and complete delinquency documentation, perform mathematical computation, and meet required reporting deadlines is required.


PHYSICAL REQUIREMENTS

Clear and effective communication abilities are required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to sit and stand for prolonged periods.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Primary contact for homeowners with mortgage loan repayment issues and/or financial hardships
  • Ensure adherence to compliance rules and regulations set forth by the Consumer Financial Protection Bureau and the NCUA
  • Send required solicitation letters to delinquent mortgage loan accounts, as required
  • Provide loss mitigation options to members who are in default
  • Prepare mortgage loan accounts that are in bankruptcy or in foreclosure for the appropriate collection attorney
  • Maintain documentation on all invoices paid and submit servicer expense reimbursements to investors
  • Report timely mortgage loan delinquency information in accordance with each investor’s servicing guidelines
  • Report timely mortgage loan delinquency information to each private mortgage insurance (PMI) company
  • Collection of delinquent loans, Visa accounts, and negative balance accounts
  • Willing to continue to gain knowledge of Credit Union products and services
  • Exhibit excellent member service with empathy
  • All other duties as assigned


ProFed is an EEO employer – M/F/Vets/Disabled

Requirements:


Apply