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Dealership Service Manager Jobs in Indiana (NOW HIRING)

John Jones Auto Group

Service Manager

Salem, IN · On-site

John Jones Auto Group is expanding! We're seeking an experienced Service Manager with Ford and/or Chrysler dealership experience to join our growing team. We are seeking an experienced Automotive ...

The Larson Group

Service Writer

Jeffersonville, IN · On-site

Keep Service Manager informed of all customer complaints and technician problems. * Perform other ... Experience in dealership service shop environment is strongly preferred but not required. *Please ...

Koenig Equipment, Inc.

Service Manager

Columbus, IN · On-site

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location. Key Duties and Responsibilities: * Fully adopt and leverage the Koenig ...

Koenig Equipment, Inc.

Service Manager

Greensburg, IN · On-site

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location. Key Duties and Responsibilities: * Fully adopt and leverage the Koenig ...

Koenig Equipment, Inc.

Service Manager

Greensburg, IN · On-site

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location. Key Duties and Responsibilities: * Fully adopt and leverage the Koenig ...

Koenig Equipment, Inc.

Service Manager

Columbus, IN · On-site

We are currently seeking a Service Manager to support our team and customers at our Greensburg, IN dealership location. Key Duties and Responsibilities: * Fully adopt and leverage the Koenig ...

Autocar, LLC

WM Service Manager

Hagerstown, IN · On-site +1

Coordinate with dealer service networks to ensure timely maintenance and repairs * Analyze ... Strong account management and customer ownership mindset * Ability to identify growth opportunities ...

Autocar, LLC

WM Service Manager

Hagerstown, IN · On-site

Coordinate with dealer service networks to ensure timely maintenance and repairs * Analyze ... Strong account management and customer ownership mindset * Ability to identify growth opportunities ...

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Showing results 21-40

All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in Indiana

Dealership Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do dealership service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dealership service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

What cities in Indiana are hiring for Dealership Service Manager jobs? Cities in Indiana with the most Dealership Service Manager job openings:
Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,581 per year, or $32 per hour.

Service Manager

John Jones Auto Group

Salem, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

John Jones Auto Group is expanding! We're seeking an experienced Service Manager with Ford and/or Chrysler dealership experience to join our growing team.
Job Description:
We are seeking an experienced Automotive Service Manager to lead our growing service department. The ideal candidate will have a strong background in automotive repair, ASE certification, and proven leadership skills. In this role, you'll oversee daily service operations, manage a team of technicians and advisors, ensure high-quality repairs, and deliver an exceptional customer experience. A focus on efficiency, profitability, and team development is essential.
Responsibilities
  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customers have a positive dealership experience
  • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
  • Spend quality time building relationships with the customers

Qualifications
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred

Benefits:
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Professional development opportunities

John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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