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Dealership Service Manager Jobs in California (NOW HIRING)

Valley Auto LLC

Service Manager

Madera, CA · On-site

$75K - $150K/yr

Manage and oversee the daily operations of the dealership service department. * Lead, coach, and develop Service Advisors, Technicians, and support staff. * Monitor department performance ...

Car Lux Inc.

Service Manager (Dealership)

Inglewood, CA · On-site

$25 - $32/hr

... dealership. Responsibilities: * Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations. * Ensure customer ...

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All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in California

Dealership Service Manager information

See California salary details

$32.6K

$69.1K

$116.9K

How much do dealership service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for dealership service manager in California is $69,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $79,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

What are the most commonly searched types of Dealership Service jobs in California?

The most popular types of Dealership Service jobs in California are:

What cities in California are hiring for Dealership Service Manager jobs?

Cities in California with the most Dealership Service Manager job openings:

Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,054 per year, or $33.2 per hour.

Service Manager - Harley-Davidson Dealership

Wise Auto Group

Victorville, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago

Job description

Job Title: Service Manager – Harley-Davidson Dealership

Location: Death Valley Harley-Davidson – Victorville, CA
Department: Service
Reports To: General Manager
Job Type: Full-Time
Compensation: $72,000 – $120,000+ annually including performance-based bonus opportunities

Ride With Us

At Death Valley Harley-Davidson, we don’t just service motorcycles, we keep riders on the road and experiences alive.

We are looking for a high-performing Service Manager who can lead from the front, drive accountability, maximize shop productivity, and deliver a world-class customer experience.

This role requires leadership, urgency, operational discipline, and the ability to build a strong culture inside the Service Department.

If you thrive in a fast-paced dealership environment and know how to lead teams, drive profitability, and create consistent results, we want to hear from you.

Position Summary

The Service Manager is responsible for overseeing the daily operations, profitability, performance, and customer satisfaction of the Service Department.

This position plays a critical leadership role within the dealership and is responsible for driving technician productivity, increasing customer retention, improving workflow efficiency, and ensuring service excellence.

Responsibilities
  • Lead, coach, and manage the Service Department team including Service Advisors and Technicians
  • Drive department gross profit, net profit, labor sales, and overall operational performance
  • Monitor and improve technician productivity, efficiency, and billed hours
  • Oversee repair workflow and ensure repairs are completed accurately and on time
  • Review and manage work-in-progress (WIP) daily
  • Partner closely with the Parts Department to streamline parts flow and reduce downtime
  • Maintain strong customer satisfaction through professional communication, scheduling, follow-up, and complaint resolution
  • Develop and execute service marketing and retention initiatives
  • Recruit, hire, train, and develop high-performing service personnel
  • Conduct daily huddles, coaching sessions, and performance reviews
  • Ensure dealership policies, safety standards, and operational procedures are followed
  • Maintain a clean, safe, organized, and efficient shop environment
  • Monitor department reports, KPIs, and budgets in alignment with dealership goals
  • Ensure all end-of-day reporting and documentation is accurate and completed timely
Qualifications
  • 5+ years of progressive dealership service management experience (motorcycle, automotive, powersports, or RV preferred)
  • Proven leadership ability with a track record of developing high-performing teams
  • Strong understanding of dealership service operations, technician workflow, and profitability management
  • Experience managing KPIs including labor sales, hours per repair order, productivity, and effective labor rate
  • Strong communication, leadership, and organizational skills
  • Experience with dealership management systems and CRM tools preferred
  • Proficiency with Microsoft Office Suite
  • Passion for motorcycles and the Harley-Davidson lifestyle preferred
  • Valid driver’s license required
  • Motorcycle endorsement preferred or willingness to obtain
Physical Demands & Work Environment
  • Frequent standing, walking, bending, stooping, crouching, and lifting up to 50 lbs
  • Ability to safely balance and assist in moving motorcycles up to 750 lbs (with assistance as needed)
  • Regular exposure to moving mechanical parts, shop equipment, vehicle exhaust, noise, and cleaning chemicals
  • Fast-paced dealership and service shop environment
Benefits
  • Competitive base salary plus performance bonus opportunities
  • Medical, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • 401(k)
  • Employee discounts on motorcycles, parts, apparel, and service
  • Ongoing training and professional development opportunities
  • Career advancement opportunities within a growing dealer group
Apply Today

If you are an experienced Service Manager ready to lead a team, drive performance, and build a best-in-class Service Department, we encourage you to apply today.

Join Death Valley Harley-Davidson and help us build one of the strongest service operations in Southern California.

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