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Dealer Operations Manager Jobs in Collierville, TN

Marriott

Operations Manager

Memphis, TN · On-site

Takes proactive approaches when dealing with employee concerns. Extends professionalism and ... Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer ...

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Dealer Operations Manager information

See Collierville, TN salary details

$27.4K

$56.1K

$104.8K

How much do dealer operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for dealer operations manager in Collierville, TN is $56,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a dealer operations manager do?

A Dealer Operations Manager oversees the performance and operations of dealership networks for automotive manufacturers or distributors. Their responsibilities typically include managing dealer relationships, implementing sales and service strategies, ensuring compliance with company standards, analyzing performance data, and supporting dealers in achieving sales targets. They often serve as a key liaison between the corporate office and individual dealerships, working to optimize business processes and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer operations manager?

To thrive as a Dealer Operations Manager, you need strong analytical abilities, knowledge of dealership processes, and a background in business administration or automotive management. Familiarity with dealership management systems (DMS), CRM software, and inventory management tools are typically required, along with relevant certifications like NADA or OEM training. Exceptional leadership, communication, and problem-solving skills help foster productive dealer relationships and drive operational improvements. These skills and qualifications are essential for maximizing dealership performance, ensuring compliance, and achieving business objectives in a competitive market.

What are some common challenges faced by dealer operations managers, and how can they be addressed?

Dealer Operations Managers often encounter challenges such as ensuring consistent performance across multiple dealerships, maintaining compliance with company and industry standards, and effectively managing diverse teams. Addressing these challenges typically involves implementing clear operational processes, providing ongoing training, and fostering open communication between dealerships and corporate leadership. Embracing data-driven decision-making and leveraging technology can also help streamline operations and improve overall efficiency.

What is the difference between Dealer Operations Manager vs Sales Manager?

AspectDealer Operations ManagerSales Manager
Primary FocusOversees dealership operations, including service, parts, and customer experienceLeads sales teams to meet revenue targets and drive vehicle sales
Required CredentialsTypically requires automotive management experience, possibly a dealership management certificationOften requires sales experience, with or without specific certifications
Work EnvironmentDealerships, automotive groupsDealerships, automotive sales departments
Industry UsageCommonly used in automotive dealership managementCommonly used in automotive sales and marketing

The Dealer Operations Manager focuses on overall dealership operations, ensuring smooth functioning across departments, while the Sales Manager concentrates on driving vehicle sales and managing the sales team. Both roles are essential in automotive dealerships but serve different core functions.

Is dealer operations manager a high paying job?

Dealer Operations Managers typically earn a competitive salary that varies based on experience, location, and the size of the dealership or organization. In general, it is considered a mid- to high-level management position with compensation that can include bonuses and benefits, reflecting the responsibilities involved in overseeing dealer networks and operations.

What is a dealer operations manager?

A dealer operations manager oversees the daily functions of automotive or equipment dealerships, including sales, service, inventory management, and customer relations. They coordinate between dealership staff and manufacturers, often using management software, and ensure compliance with company policies and industry regulations.

What cities near Collierville, TN are hiring for Dealer Operations Manager jobs?

Cities near Collierville, TN with the most Dealer Operations Manager job openings:

Dealer Operations Manager jobs near you
Infographic showing various Dealer Operations Manager job openings in Collierville, TN as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.

Operations Manager

Marriott

Memphis, TN • On-site

Full-time

Re-posted yesterday

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels

Job description

JOB SUMMARY

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 

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