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Days Inn Jobs in Lancaster, PA (NOW HIRING)

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Days Inn information

See Lancaster, PA salary details

$7

$14

$18

How much do days inn jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for days inn in Lancaster, PA is $14.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk staff at Days Inn, and how can they be successfully managed?

Front desk staff at Days Inn often encounter challenges such as handling guest complaints, managing high-occupancy periods, and coordinating with housekeeping to ensure timely room readiness. Successfully managing these situations requires strong communication skills, patience, and the ability to multitask. Building familiarity with the hotel’s reservation system and maintaining a friendly, solution-oriented attitude can help address guest concerns efficiently. Support from experienced team members and clear protocols also play a key role in overcoming daily challenges.

What are the key skills and qualifications needed to thrive as a Days Inn hotel front desk agent, and why are they important?

To thrive as a Days Inn Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office tools is often required. Excellent communication, problem-solving abilities, and a friendly demeanor make someone stand out in this role. These skills ensure smooth guest check-ins, positive guest experiences, and efficient hotel operations.

What are Days Inn employees responsible for?

Days Inn employees are responsible for providing excellent customer service to guests, including handling check-ins and check-outs, managing reservations, maintaining cleanliness in guest rooms and public areas, and addressing guest inquiries or concerns. Their duties can vary depending on their specific role, such as front desk, housekeeping, or maintenance. Overall, they help ensure a comfortable and pleasant stay for all guests at the hotel.

What is the difference between Days Inn vs Hotel Front Desk Clerk?

AspectDays InnHotel Front Desk Clerk
Required CredentialsHigh school diploma or equivalent; some positions may require hospitality trainingHigh school diploma; customer service skills; hospitality training optional
Work EnvironmentHotel chain, hospitality industry, front desk areaHotel lobby, front desk, customer service setting
Employer & Industry UsageMajor hotel chain, hospitality sectorHotels, resorts, hospitality businesses
Common Search & ComparisonYesYes

The Days Inn is a hotel chain that employs Front Desk Clerks to manage guest check-ins, reservations, and inquiries. A Hotel Front Desk Clerk is a role within hotels like Days Inn, focusing on customer service and administrative tasks. While Days Inn refers to the company, the Front Desk Clerk is the job position common across many hotel brands. Both roles require similar credentials and work environments, making them closely related in the hospitality industry.

What are popular job titles related to Days Inn jobs in Lancaster, PA? For Days Inn jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching Days Inn jobs in Lancaster, PA look for? The top searched job categories for Days Inn jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Days Inn jobs? Cities near Lancaster, PA with the most Days Inn job openings:
Days Inn jobs near you
Infographic showing various Days Inn job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $30,717 per year, or $14.8 per hour.

Night Auditor - Hershey Inn & Suites

Hershey Entertainment & Resorts Company

Hummelstown, PA

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Be part of the opening team at Hershey Inn & Suites, the newest addition to The Official Resorts Of Hersheypark®, opening Spring 2026. Located just minutes from the Park, Hershey Inn & Suites features 130 rooms including 7 suites, complimentary continental breakfast, an indoor pool, arcade, and fitness center.

The Night Auditor of Hershey Inn & Suites is responsible for conducting the front-of-the-house and heart-of-the-house financial audit for the property.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Post and balance room, food and beverage, and related taxable charges*

  • Reconcile and balance  all daily postings and activities*

  • Post and balance accounts receivable vouchers*

  • Generate and review daily reports for room revenue breakdown, packages, food & beverage, and retail postings.*

  • Review daily Front Desk activity and reports, ensuring compliance with Hershey Entertainment & Resorts standard operating procedures, policies, and controls: Cash, Check, Credit, Bank, and Vending handling policies. Addressing discrepancies/ variances in a timely manner.*

  • Assist in overseeing and monitoring the ticketing process, including inventory, audit, and financial controls.

  • Ensure compliance with Department and HE&R operational policies and procedures as well as corporate Risk Management standards (MSDS, HazCom, OSHA, etc.) relating to the department. Maintaining retention records to HE&R standards. *

  • Answer guest phone calls and arrange wake-up calls*

  • Welcome, check-in, and check out guests*

  • Coordinate guest arrivals, departures, and reservations

  • Handle guest inquiries and resolve concerns to ensure a high level of customer service. 

  • Perform other duties as assigned

Qualifications:

  • Must be at least 18 years of age or older.

  • Post-Employment - Must obtain Responsible Alcohol Management Program (RAMP) Certification.

  • High School Degree or equivalent

  • Minimum of 1 year of experience in guest customer service.

Knowledge, Skills, and Abilities:

  • Night Audit or hotel accounting experience is preferred, but not necessary.

  • Must be able to communicate well with both guests and employees.

  • Must be able to work independently and make decisions independently.

  • Familiarity with computerized front office systems, policies, and procedures preferred.

  • Must present a professional image appropriate to the Hershey Entertainment & Resorts standards.

Job Demands:

  • Physical requirements include standing, finger dexterity, good hearing, performing detailed work at close distances, and communicating verbally.

  • Shift includes 11 PM to 7 AM five days per week; weekends and holidays included.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.