Front Office Supervisor โ Days Inn Adel
Days Inn Adel is looking for a dependable, customer-focused Front Office Supervisor to join our team! This is a full-time, entry-level management position that is perfect for someone who has hotel front desk experience and is ready to take the next step into a leadership role.
As a Front Office Supervisor, you'll help oversee the daily operations of the front desk, ensure guests receive exceptional service, and support the General Manager with day-to-day hotel operations.
Responsibilities
Lead by example in providing outstanding guest service
Supervise front desk operations during assigned shifts
Assist with training and coaching front desk team members
Handle guest questions, concerns, and service recovery professionally
Ensure accurate reservations, check-ins, check-outs, and payment processing
Maintain brand standards and company policies
Assist with scheduling, shift coverage, and daily reporting
Help ensure the front desk and lobby remain clean, organized, and welcoming
Work closely with housekeeping and maintenance to provide an excellent guest experience
Qualifications
Previous hotel front desk experience preferred
Leadership or supervisory experience is a plus, but not required
Excellent customer service and communication skills
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced environment
Basic computer skills and willingness to learn hotel management software
Must be dependable, professional, and able to work a flexible schedule, including weekends and holidays
Benefits
Full-time position
Competitive pay based on experience
Health insurance available
401(k) with company match
Paid vacation
Opportunities for advancement within a growing hotel management company
If you're ready to begin your career in hotel management and enjoy working with people in a fast-paced environment, we'd love to hear from you. Apply today and become part of the Days Inn Adel team!