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Day Wireless Jobs in Alaska (NOW HIRING)

DSI

Retail Support Specialist

Juneau, AK · On-site

$26/hr

Paid vacation, personal/sick days, and bereavement time after 90 days * Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Advancement opportunities, we prefer to promote ...

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All JobsDay Wireless JobsDay Wireless Jobs in Alaska

Day Wireless information

See Alaska salary details

$50.6K

$96.1K

$152.4K

How much do day wireless jobs pay per year?

As of Sep 6, 2026, the average yearly pay for day wireless in Alaska is $96,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $103,400.00 per year, depending on experience, location, and employer.

What is a Day Wireless technician?

A Day Wireless Technician is a professional who installs, maintains, and repairs wireless communication systems, such as two-way radios, repeaters, and related equipment, primarily for Day Wireless Systems, a leading provider in the industry. They work with various wireless technologies to ensure seamless communication for businesses, public safety agencies, and other clients. Their responsibilities often include field service calls, troubleshooting technical issues, and configuring communication networks to meet specific customer needs.

What are the key skills and qualifications needed to thrive as a wireless communications technician at Day Wireless?

To thrive as a Wireless Communications Technician at Day Wireless, you need a solid understanding of radio frequency (RF) theory, electronics, and telecommunications, typically supported by relevant technical training or certifications. Familiarity with tools such as spectrum analyzers, two-way radio programming software, and industry certifications like FCC General Radiotelephone Operator License (GROL) is often required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for this role. These competencies ensure reliable installation, maintenance, and troubleshooting of complex communication systems vital for customer operations.

What are the typical teamwork and collaboration dynamics for a role at Day Wireless Systems?

At Day Wireless Systems, employees often work closely with cross-functional teams including engineers, sales representatives, and project managers to deliver tailored communication solutions for clients. Collaboration is key, especially when designing, installing, or maintaining wireless systems, as projects frequently require collective problem-solving and coordination across departments. Team members can expect to participate in regular meetings, site visits, and project reviews to ensure client needs are met efficiently. This collaborative structure not only fosters knowledge sharing but also provides opportunities for professional development and career advancement within the company.

What is the difference between Day Wireless vs Radio Frequency Technician?

AspectDay WirelessRadio Frequency Technician
CertificationsFCC licenses, industry-specific trainingFCC licenses, RF certifications
Work EnvironmentFieldwork, installation sites, communication towersFieldwork, testing, troubleshooting RF equipment
Industry UsageTelecom, wireless providers, network installationTelecom, broadcasting, wireless networks

Both Day Wireless and Radio Frequency Technicians work in the telecommunications industry, often performing fieldwork involving installation, maintenance, and troubleshooting of wireless systems. While Day Wireless may focus more on installation and service for wireless providers, Radio Frequency Technicians specialize in RF testing and troubleshooting. Both roles require FCC licenses and similar certifications, making them closely related in skills and work environment.

What are the most commonly searched types of Wireless jobs in Alaska?

The most popular types of Wireless jobs in Alaska are:

What job categories do people searching Day Wireless jobs in Alaska look for?

The top searched job categories for Day Wireless jobs in Alaska are:

What cities in Alaska are hiring for Day Wireless jobs?

Cities in Alaska with the most Day Wireless job openings:

Day Wireless jobs near you
Infographic showing various Day Wireless job openings in Alaska as of August 2026, with employment types broken down into 67% Full Time, 19% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $96,119 per year, or $46.2 per hour.

Retail Support Specialist

DSI

Juneau, AK • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

 Retail Partner Support

  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates 

 Collaboration & Communication

  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

  • Strong customer service and communication skills.
  • Ability to handle high-stress or escalated situations with professionalism.
  • Proficient in multitasking and navigating complex systems.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

  • Experience in wireless communications, retail customer service, or technical support
  • Previous call center or retail support experience is a plus.

What We Offer

  • Competitive starting pay of $26 per hour!
  • Comprehensive training and development programs
  • A supportive and engaging team environment
  • Opportunities for career growth and advancement

Benefits

  • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
  • 401k Plan with employer matching after one year of employment
  • Paid vacation, personal/sick days, and bereavement time after 90 days
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

Apply