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Sr. Associate - S&M - Digital Marketing

Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: This role comprises 30% managing the book of business, 60% client pitching and engagement through virtual meetings, and 10% supporting other business activities and participating in training sessions.

Drive engagement and revenue growth within the book of business by prioritizing top accounts, delivering tailored product recommendations, and executing effective budget discussions to achieve increases.

Utilize provided tools to research customer contact information and ensure successful connections are established through emails, SMS messages, and warm calls as needed. Outreach efforts should include a thorough account scrub to tailor communication effectively.

Develop a comprehensive understanding of customers' ad campaigns to provide relevant consultative support and assist them in achieving the best possible ROI on their ad spend. Keep customers engaged by scheduling regular follow-up meetings and outreach and calls regularly

Represent the brand by delivering the highest level of sales and operational customer service, ensuring an exceptional customer experience.

Stay updated by learning new sales programs and ad products as they are introduced.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, HubSpot Content Marketing Certification - HubSpot AcademyHubSpot Academy

Required Skills

Business-To-Business (B2B) Sales, Content Management, Data Analytics, Data Quality, Digital Marketing Analytics, Google Analytics, People Leadership, Sales, Social Media, Strategic Planning

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

S&M - Digital Marketing

Remote Type -

Office

Work Shift -

Day Job (United States of America)

The approximate annual base compensation range for this position is:

31,200 to 39,000 USD
"Los Angeles, California based candidates are not eligible for this role. Richardson area candidates are eligible for this role only."

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
Make an impact - Help global enterprises solve business challenges that matter
Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.