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Day Shift Work From Home Inbound Appointment Setter Jobs in Ohio

The Jernigan Agency

WORK FROM HOME

Cincinnati, OH · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Dayton, OH · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

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Day Shift Work From Home Inbound Appointment Setter information

What is a day shift work from home inbound appointment setter?

A Day Shift Work From Home Inbound Appointment Setter is a remote employee responsible for answering incoming calls or messages from potential customers during daytime hours. Their main duty is to schedule appointments for services or sales representatives, following specific scripts or guidelines provided by their employer. They must have strong communication skills, be comfortable using computers and scheduling software, and deliver excellent customer service. This role often requires the ability to multitask, stay organized, and work independently from a home office.

What are the key skills and qualifications needed to thrive as a day shift work from home inbound appointment setter?

To thrive as a Day Shift Work From Home Inbound Appointment Setter, you need strong communication skills, attention to detail, and experience in customer service or telemarketing, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and scheduling tools is typically required. Excellent listening skills, resilience, and the ability to work independently make someone stand out in this role. These skills and qualities ensure accurate appointment scheduling, positive customer interactions, and efficient remote workflow management.

What are some common challenges faced by day shift work from home inbound appointment setters, and how can they be managed?

One common challenge for Day Shift Work From Home Inbound Appointment Setters is maintaining focus and productivity in a remote environment, especially with potential distractions at home. Additionally, handling a high volume of inbound calls while meeting strict scheduling targets can be demanding. Successful appointment setters develop strong time management skills, create a dedicated workspace, and communicate regularly with their team to stay aligned on goals. Utilizing company-provided scripts and CRM tools can also help manage workload efficiently and ensure a professional customer experience.

How to get hired as a day shift work from home inbound appointment setter?

To get hired as a day shift work from home inbound appointment setter, candidates should have strong communication skills, basic computer proficiency, and a quiet work environment. Relevant experience in customer service or telemarketing can improve chances, and applying through company career portals or job boards is common. Demonstrating reliability and familiarity with CRM tools can also be advantageous.

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For Day Shift Work From Home Inbound Appointment Setter jobs in Ohio, the most frequently searched job titles are:

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Day Shift Work From Home Inbound Appointment Setter jobs near you

Call Center Agent / Inside Sales

Great Day Improvements: A Family of Brands

Twinsburg, OH • Remote

$17 - $18/hr

Full-time

Re-posted 10 days ago

Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters

Job description

Overview

Great Day Improvements - Call Center Agent / Inside Sales (Full-Time Call Center)

Great Day Improvements is a collection of some of the best home improvement companies in the nation, and we are seeking a Call Center Agent to join our inside sales and customer experience team. In this role, you will manage inbound and outbound calls from customers across the U.S., supporting our portfolio of home improvement products and brands.

We are looking for a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and is capable of achieving both sales and service goals. This position is ideal for someone with proven call center experience who is eager to develop their skills and make a meaningful contribution to a collaborative team.

What We Offer

  • Competitive base pay + performance-based incentives.
  • Comprehensive paid training to build product and sales expertise.
  • Opportunities for career growth within the Great Day Improvements family of brands.
  • A supportive, collaborative work culture that values customer experience and performance.

Schedule / Shifts Available:

Morning Shift

  • Monday - Friday:

    • 8:30 AM - 5:00 PM (On-Site)

  • Weekend Rotations (Remote)

Evening Shift

  • Monday - Thursday:

    • 1:00 PM - 9:30 PM (Remote)

  • Friday
    • 11:30 AM - 8:00 PM (Remote)
  • Weekend Rotations (Remote)

Pay Rate - $17.00 - $18.00/hr PLUS Bonus Opportunities! 

Location: Bedford Heights, OH (On-site)

Responsibilities
  • Handle inbound and outbound customer calls, providing product information, scheduling consultations, and ensuring a positive experience.
  • Promote any and all of our products and services, identifying opportunities for upselling and cross-selling where appropriate.
  • Achieve individual sales and customer experience performance targets, contributing to overall team success.
  • Accurately update and maintain customer records within our CRM platforms to ensure timely follow-up and documentation.
  • Assist with customer concerns, using effective problem-solving techniques and escalating when necessary.
  • Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
  • Develop product knowledge across all of our brand offerings to confidently answer questions and provide tailored recommendations.
  • Work flexible shifts, including evenings and weekends, based on business needs.
Qualifications
  • 1-2 years of call center or customer service experience, preferably in the home improvement or related industry.
  • Basic to intermediate proficiency with CRM systems (experience with i360 Lightning is a plus).
  • Strong verbal and written communication skills, with the ability to quickly build rapport and deliver solutions.
  • Comfortable working toward sales goals in a performance-driven environment.
  • Good organizational skills, with the ability to multi-task and manage time effectively.
  • Dependable and punctual, with a strong commitment to delivering an excellent customer experience.

**Seeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist**

GDI is an Equal Employment Opportunity Employer

#INDGDICCA

Employment Type: FULL_TIME

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