1

Day Shift Walmart Customer Service Chat Jobs in Raleigh, NC

Customer Service

Raleigh, NC · On-site

$15.50 - $21.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings ... Customer service or hospitality experience preferred (travel industry a plus!). * Self-motivated ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service ... Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Customer Service Agent

Raleigh, NC · On-site

$15 - $20.25/hr

... chat. * Assist customers in troubleshooting and resolving product issues or service-related ... inquiries. * Provide accurate product information and guidance to customers to facilitate their ...

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Respond to customer inquiries via phone, email, or chat, providing accurate and timely information ... Provide detailed information on products or services to assist customers in their purchasing ...

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...

Customer Service

Selma, NC · On-site

$11 - $12/hr

Flexible schedules- day, night and evening shifts * Free meal each shift * Eligibility to accrue paid vacation time * Career advancement and professional development opportunities * Medical benefits ...

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

Respond to customer inquiries via phone, email, and chat, providing accurate information about services, billing, and other inquiries. * Order Processing: Enter and process customer orders for waste ...

next page

Showing results 1-20

Day Shift Walmart Customer Service Chat information

See Raleigh, NC salary details

$8

$16

$26

How much do day shift walmart customer service chat jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for day shift walmart customer service chat in Raleigh, NC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Walmart Customer Service Chat vs Day Shift Walmart Cashier?

AspectDay Shift Walmart Customer Service ChatDay Shift Walmart Cashier
Primary ResponsibilitiesAssisting customers via online chat, resolving inquiries, providing product infoProcessing transactions, scanning items, handling payments
Work EnvironmentRemote or in-store customer service stations, computer-basedIn-store checkout lanes, physical interaction with customers
Required SkillsCommunication skills, problem-solving, basic tech proficiencyCustomer service, math skills, attention to detail
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, cashier experience preferred

While both roles serve Walmart customers, the Customer Service Chat position focuses on online support and communication, often requiring tech skills and remote interaction. The Cashier role involves in-person transactions and physical customer interaction. Both jobs require similar credentials but differ mainly in work environment and daily tasks.

Is there a day shift Walmart customer service chat option?

Walmart customer service chat options are typically available during regular business hours, including daytime shifts. The availability of a dedicated day shift chat may vary by location and time, but customer support generally operates during standard hours to assist shoppers with inquiries and issues. Employees working in customer service roles may have scheduled shifts that include daytime hours, depending on store needs and staffing schedules.

Customer Success Advocate

Knightdale, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

CE HQ currently has an exciting Customer Success Advocate opportunity
Company Website: www.carrierenterprise.com
Introduction:
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
SUMMARY
Reporting to the Customer Success Supervisor, this position will provide support for customers utilizing our digital platforms/resources. In this role, the right candidate will have a sales/service minded attitude interacting with a high volume of customers via chat, emails, and online requests. All of our Customer Success Advocates are trained to understand the full menu of our service offerings, in order to provide our customers with exceptional service. We prefer candidates who have a college degree or a minimum of five years of experience supporting customers within the various digital and online channels.
Essential Role, Activities and Responsibilities:
  • Daily interaction with our customers in a friendly, courteous, efficient and professional manner.
  • Communicate effectively with a sense of urgency with customers through the various digital and online channels, including email, eCommerce and chat.
  • Ability to multi-task while providing a high level of customer service.
  • Chat Agents take up to 3 chats at a time simultaneously.
  • Demonstrates active listening skills, builds customer confidence while being committed to enhancing customer satisfaction.
  • Must be able to sort through complex issues independently and make difficult decisions with confidence.
  • Individual must make timely decisions and exercise sound judgement based on facts while meeting established deadlines.
  • Ability to research, navigate and identify exact resource to resolve customer issues/complaints through independent or collaborative teamwork.
  • Maintain knowledge of new and existing products by participating in physical or virtual trainings, reviewing online catalogs and websites.
  • Participate as required in inventory planning/tracking initiatives to support inventory needs by reviewing and communicating regional backorder patterns to planners.
  • Ability to process orders, forms, applications and recommend product accessories.
  • Simultaneously document customer interactions, transactions, comments and complaints using provided CRM/Salesforce during customer engagement.
  • Communicating and coordinating with colleagues as necessary to ensure customer satisfaction.
  • Facilitate product, system and procedural training to new hire employees.

Requirements
  • A college degree preferred or a minimum of five years of experience supporting customers within the various digital and online channels.
  • Must be well organized, detail oriented and have good computer/data entry; should be proficient in the use of digital applications such as CRM/Salesforce.
  • Must possess desire to succeed and learn for future growth and development opportunities.

Qualifications
  • Our products are commercial and residential HVAC parts and equipment, so experience working with general contractors in a B2B environment is preferred but not required.
  • Must have a strong work ethic, high energy, enthusiasm, and a passion for customer service and sales support.
  • Must have experience, preferably in a high-volume fast paced Customer Service and sales environment with tech-savviness.
  • Must be well organized, detail oriented and have ability to multi-task as you will be required to switch between multiple systems.
  • Must be a team player, articulate and possesses excellent verbal and written communication skills.
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.
  • Additional fluency in another language other than English is preferred but not required.

Benefits:
Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and Long-term)
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional Development
Paid Vacation & Sick time
Company Paid Holiday's
401(k) Plan with Employer Match
Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Qualifications
  • Our products are commercial and residential HVAC parts and equipment, so experience working with general contractors in a B2B environment is preferred but not required.
  • Must have a strong work ethic, high energy, enthusiasm, and a passion for customer service and sales support.
  • Must have experience, preferably in a high-volume fast paced Customer Service and sales environment with tech-savviness.
  • Must be well organized, detail oriented and have ability to multi-task as you will be required to switch between multiple systems.
  • Must be a team player, articulate and possesses excellent verbal and written communication skills.
  • Ability to thrive in a remote or office environment while demonstrating schedule flexibility to accommodate evolving business needs.
  • Additional fluency in another language other than English is preferred but not required.