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Why Work at Hard Rock Hotel San Diego?
Hard Rock Hotel San Diego is a high-energy, music-drenched workplace where team camaraderie and creativity thrive. The hotel's core values-like "CREATE A RAVING TEAM," "PLAY HARD," and "LIVE THE MUSIC"-encourage authenticity, innovation, and standout guest service.
With perks like free cafeteria meals, flexible scheduling, hotel discounts, and an ongoing social vibe, it's a workplace that knows how to celebrate its people. If you're passionate about hospitality, music, and bringing positive energy every day, Hard Rock San Diego rocks as a career choice!
At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Hotel Security | Hard Rock Hotel San Diego
On-Site | Full-Time | Day Shift
We have an exciting opportunity for Hotel Security professionals at the iconic Hard Rock Hotel San Diego - where music, energy, and luxury meet in the heart of the Gaslamp Quarter.
Center Stage in Downtown San Diego
The Hard Rock Hotel San Diego is electric - from nightlife and concerts to conventions, VIP events, and every unforgettable moment in between. Our Security team is critical to keeping the show running smoothly. You are the calm in the chaos, the reassuring presence in the crowd, and the professional who ensures safety while delivering high-touch hospitality.
As part of our Security team, you'll protect our guests, staff, and property while upholding the legendary Hard Rock experience.
Your Mission
As a member of our Security team, you are confident, observant, and quick on your feet. You know how to step into challenging situations with professionalism and ease - prioritizing safety, service, and de-escalation.
You're not just providing security; you're enhancing the guest experience by ensuring every person on property feels safe, supported, and welcomed.
What You'll Do
Core Responsibilities
✅ Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
✅ Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
✅ De-escalate difficult situations with professionalism, confidence, and clear communication
✅ Escort disruptive or belligerent guests off property when necessary
✅ Maintain and secure assigned keys and access points
✅ Partner with local law enforcement when needed
✅ Escort team members to and from their vehicles
✅ Ensure all housekeeping closets and restricted areas remain locked and secure
Additional Guest-Facing Responsibilities
✅ Assist guests with luggage when needed
✅ Support valet operations in the absence of valet staff - including parking, securing, and documenting guest vehicles
✅ Deliver gracious, guest-focused service at all times
✅ Report maintenance concerns promptly
✅ Handle lost and found items according to policy
✅ Perform additional tasks as assigned based on business needs
You're a Rockstar Fit If You...
Communicate clearly, calmly, and confidently in stressful or evolving situations
Know how to de-escalate conflict with professionalism and tact
Are comfortable approaching and redirecting guests respectfully
Have a valid driver's license with a clean driving record
Can drive stick shift and all vehicle types
Are reliable, punctual, and committed to consistent attendance
Have strong English communication skills
Thrive in an energetic, fast-paced luxury hotel environment
Physical Requirements
• Ability to lift or transport at least 50 lbs
• Ability to push/pull up to 250 lbs
• Comfortable with extended periods of standing and moving
• Able to work in various weather conditions
• Willing to perform repetitive physical tasks
• Must wear closed-toe, non-skid shoes as required PPE
Why Join Hard Rock Hotel San Diego?
Legendary Brand: Become part of a globally recognized hospitality icon.
Dynamic Environment: Work where nightlife, luxury, and high-energy events intersect.
Rockstar Culture: Be surrounded by teammates who bring passion and purpose to every shift.
Growth Opportunities: Advance your career with a company that believes in internal development.
Let's Rock This Together
If you're ready to bring confidence, professionalism, and heart to a role that supports guest safety and enhances every experience, we want you on our stage.
Apply today and help ensure every guest feels like a VIP at Hard Rock Hotel San Diego.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know...
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.