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Day Shift Ramp Agent Jobs in Iowa (NOW HIRING)

Baggage Service Agent

Des Moines, IA · On-site

$15.25 - $18.50/hr

... shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre ... Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag ...

Airport Customer Service Agent - CID

Cedar Rapids, IA · On-site

$15.25 - $20.25/hr

M. shift Part Time Days Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Airport Customer Service Agent - CID

Cedar Rapids, IA · On-site

$15.25 - $20.25/hr

General information Job Title Airport Customer Service Agent - CID Date Wednesday, February 25 ... M. shift, P.M. shift Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday ...

General information Job Title United-Customer Service Agent-DSM-PT Date Sunday, April 26, 2026 ... M. shift Part Time Days Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday ...

Marshal aircraft in and out of the ramp area * This position requires you to work outside in all ... your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team ...

Marshal aircraft in and out of the ramp area * This position requires you to work outside in all ... your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team ...

Shift: 11pm-7am Days Off: TBD $20/hour Get paid when you need it - daily, weekly or biweekly! Do ... As a Surveillance Agent, protecting Prairie Meadows' employees, guests, and the property itself ...

... your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team ... Marshal aircraft in and out of the ramp area * This position requires you to work outside in all ...

... your family, shift-trade flexibility, 401(k) match, profit sharing, working in a great team ... Marshal aircraft in and out of the ramp area * This position requires you to work outside in all ...

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Day Shift Ramp Agent information

What is the difference between Day Shift Ramp Agent vs Night Shift Ramp Agent?

AspectDay Shift Ramp AgentNight Shift Ramp Agent
Work HoursTypically 8 AM - 4 PM or similar daytime hoursUsually overnight or late evening hours
CertificationsBasic safety and ramp operation certificationsSame certifications as day shift, may require additional night safety protocols
Work EnvironmentBusy airport ramp during daytime, more passenger activityLess passenger activity, quieter but requires night safety awareness
Employer UsageCommonly used in airline ground operations during daytimeUsed for overnight or late-night ramp services

The main difference between a Day Shift Ramp Agent and a Night Shift Ramp Agent lies in their working hours and environment. Day shift agents work during daytime hours with busier airport activity, while night shift agents operate overnight with quieter conditions. Both roles require similar certifications and are essential for airport ground operations, but the shift timing influences the work environment and safety protocols.

What are popular job titles related to Day Shift Ramp Agent jobs in Iowa? For Day Shift Ramp Agent jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Day Shift Ramp Agent jobs? Cities in Iowa with the most Day Shift Ramp Agent job openings:
Infographic showing various Day Shift Ramp Agent job openings in Iowa as of May 2026, with employment types broken down into 37% Full Time, and 63% Part Time. Highlights an 100% In-person job distribution.
Baggage Service Agent

Baggage Service Agent

G2 Secure Staff

Des Moines, IA • On-site

$15.25 - $18.50/hr

Full-time

Posted 7 days ago


Job description

Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.

QUALIFICATIONS:

A. EDUCATION AND EXPERIENCE

1. High School diploma or equivalent.

2. Computer experience necessary.

3. Previous customer service experience preferred.

4. Must be 18 years of age or older.

5. Must have reliable telephone and transportation.

B. PERSONAL AND PHYSICAL REQUIREMENTS

1. Treat all information as confidential.

2. Possess the tact to deal with all levels of passengers, client representatives and employees.

3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.

4. Must pass a pre-employment drug test.

5. Most complete a pre-employment criminal background check.

6. Must be able to read, write, understand and carry out instructions in English.

7. Must meet necessary requirements to obtain a security sensitive identification badge.

8. Must be able to verbally direct in English.

9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).

PERFORMANCE RESPONSIBILITIES:

1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.

2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.

3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.

4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.

5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.

6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.

7. Assist customers with Skycap requests.

8. Monitor baggage delivery and complete baggage delivery quality checklist.

9. Must be familiar with all FAA/Airline/Company regulations.

10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.

11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.

12. Attend meetings and in-services as required.

13. Utilize appropriate communications channels and maintain records, reports and files as required.

14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.

15. Adhere to company policies and procedures and participate in achievement of company objectives.

16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.

17. Perform other duties as requested.