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Day Shift Insurance Customer Service Representative Remote Jobs in Manitowoc, WI

InsuraTec

Sales Representative (Remote)

Sheboygan, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Manitowoc, WI · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsDay Shift Insurance Customer Service Representative JobsDay Shift Insurance Customer Service Representative Remote JobsDay Shift Insurance Customer Service Representative Remote Jobs in Manitowoc, WI

Day Shift Insurance Customer Service Representative Remote information

See Manitowoc, WI salary details

$25.1K

$46.8K

$70.5K

How much do day shift insurance customer service representative remote jobs pay per year?

As of Aug 29, 2026, the average yearly pay for day shift insurance customer service representative remote in Manitowoc, WI is $46,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $53,100.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Insurance Customer Service Representative Remote vs Day Shift Insurance Claims Specialist Remote?

AspectDay Shift Insurance Customer Service Representative RemoteDay Shift Insurance Claims Specialist Remote
CredentialsHigh school diploma or equivalent; insurance knowledge preferredHigh school diploma; claims processing knowledge beneficial
Work EnvironmentCustomer service calls, data entry, remote officeClaims review, data analysis, remote office
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments

While both roles are remote insurance positions requiring similar credentials, the Customer Service Representative focuses on assisting clients with inquiries and policy information, whereas the Claims Specialist handles claims processing and evaluation. The main difference lies in daily tasks, but both roles are essential in the insurance industry and often searched together for remote insurance careers.

Day Shift Insurance Customer Service Representative Remote jobs near you

Customer Service Representative

Sheboygan, WI • Remote

Five Star Solutions
See more jobs at Five Star Solutionsexternal

$14/hr

Full-time

Posted 3 days ago

New

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.

We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.

Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call
Qualifications

The ideal candidate is:

  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 9:00am-6:00pm (CST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.

If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.

Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.