Come join our dynamic team at the beautiful Holiday Inn & Suites Orlando Airport Hotel (5750 T. G. Lee Blvd)!
-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Housekeeping Inspector / Supervisor
The Housekeeping Floor Supervisor is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.
Education & Experience:. Fluent in English required, Spanish knowledge preferrable.. Previous supervisory responsibility preferred.. Minimum 5 years of housekeeping experience required. High School diploma or equivalent required.
รขโฌยข College course work in related field helpful.
รขโฌยข Previous supervisory responsibility preferred.
Physical Requirements:รขโฌยข Flexible and long hours sometimes required.
รขโฌยข Medium work รขโฌ" Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
รขโฌยข Ability to stand during entire shift.
Mental Requirements:
รขโฌยข Must be able to convey information and ideas clearly.
รขโฌยข Must be able to evaluate and select among alternative courses of action quickly and accurately.
รขโฌยข Must work well in stressful, high-pressure situations.
รขโฌยข Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
รขโฌยข Must maintain composure and objectivity under pressure.
รขโฌยข Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems, as necessary.
รขโฌยข Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
รขโฌยข Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
รขโฌยข Must be able to work and understand financial information and data, and basic arithmetic functions.
Essential:
รขโฌยข Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
รขโฌยข Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
รขโฌยข Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
รขโฌยข Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
รขโฌยข Always maintain a warm and friendly demeanor.
รขโฌยข Ensure employees are always be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
รขโฌยข Inspect all rooms assigned to Room Attendants daily to ensure that standards and productivity levels are being met and maintained.
รขโฌยข Notify Room Attendant(s) of any deficiencies found in the room and note on the attendantรขโฌ's board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected rooms.
รขโฌยข In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
รขโฌยข Oversee the closing of the floors at the end of the day, ensuring the Room Attendantsรขโฌโข carts are clean and restocked.
รขโฌยข Ensure records of daily assignments are completed, signed off, and turn into the Housekeeping Office daily.
รขโฌยข Maintain key control.
รขโฌยข Supervise Laundry employees, when applicable.
รขโฌยข Communicate with Guest Services regarding information about discrepant rooms. Physically check the room to determine status.
รขโฌยข Handle items for รขโฌลLost and Foundรขโฌ according to the standards.
รขโฌยข Carry an active pager/radio to maintain contact with the Front Office and/or Engineering.
รขโฌยข Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.
รขโฌยข Monitor cleanliness and orderliness of Room Attendantsรขโฌโข cart, linen closets, control closets, stairways and landings.
รขโฌยข Report on progress of all out-of-order rooms under the Housekeeping Departmentรขโฌ's supervision to the Guest Services Manager according to hotel standards.
รขโฌยข Initiate work order for repairs and maintenance; follow through on each work order until completed.
Marginal:
รขโฌยข Oversee training of Room Attendants.
รขโฌยข Ensure completion of regular maintenance and cleaning projects on a biannual basis.
รขโฌยข Assist Housekeeping Management in preparation of Standard of the Week.
รขโฌยข Monitor all V.I.P.รขโฌ's special guest and request.
รขโฌยข Attend meetings/training as required by management.
รขโฌยข Perform other duties as requested by management.