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Day Shift Amazon Relay Jobs in Tennessee (NOW HIRING)

Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more ...

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Day Shift Amazon Relay information

What is a day shift Amazon Relay driver?

A Day Shift Amazon Relay driver is a professional truck or delivery driver who transports goods for Amazon using the Amazon Relay platform, typically working during daytime hours. These drivers pick up and deliver freight between Amazon fulfillment centers, warehouses, and other locations, usually operating within scheduled daytime shifts. The role often involves using Amazon's Relay app for scheduling, load management, and route optimization, ensuring timely and efficient deliveries. Day shift drivers may work for themselves as owner-operators or be employed by transportation companies contracted with Amazon. This position requires a valid commercial driver's license (CDL), compliance with safety regulations, and good time management skills.

What does a typical day look like for a day shift Amazon Relay driver, and how is the workflow structured?

As a Day Shift Amazon Relay driver, your day typically starts early with a scheduled pickup at an Amazon fulfillment center. You'll transport freight—often trailer loads—between Amazon facilities or to customers, following pre-planned routes and strict delivery windows. Most work is solo, but you'll regularly communicate with dispatchers and facility staff to coordinate arrivals, resolve any logistical issues, and ensure timely deliveries. The workflow is fast-paced and requires attention to detail, especially regarding safety and compliance with Amazon’s operational guidelines. Many find the role rewarding due to its structured schedule and the opportunity to build experience with a leading logistics company.

What are the key skills and qualifications needed to thrive as a day shift Amazon Relay driver, and why are they important?

To thrive as a Day Shift Amazon Relay driver, you need a valid commercial driver's license (CDL), strong driving skills, and a solid understanding of transportation regulations. Familiarity with Amazon Relay's mobile app, GPS navigation systems, and electronic logging devices (ELDs) is typically required. Reliability, time management, and effective communication are crucial soft skills for handling schedules and interacting with dispatchers or customers. These competencies ensure the timely, safe, and efficient delivery of goods, which is critical to Amazon's logistics operations.

What is the difference between Day Shift Amazon Relay vs Day Shift FedEx Delivery Driver?

AspectDay Shift Amazon RelayDay Shift FedEx Delivery Driver
Required CredentialsValid driver’s license, background check, vehicle registrationValid driver’s license, background check, vehicle registration
Work EnvironmentWarehouse and delivery routes, often within urban areasLocal delivery routes, residential and commercial areas
Employer & Industry UsageAmazon logistics, e-commerce deliveryFedEx courier services, logistics industry

Both roles involve local delivery with similar credentials, but Amazon Relay focuses on Amazon packages within a warehouse and delivery network, while FedEx drivers primarily deliver parcels for FedEx. The work environments are comparable, with urban routes and customer interactions. Choosing between them depends on the preferred employer and specific delivery network.

What are popular job titles related to Day Shift Amazon Relay jobs in Tennessee?

For Day Shift Amazon Relay jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Day Shift Amazon Relay jobs?

Cities in Tennessee with the most Day Shift Amazon Relay job openings:

Relay Account Support Specialist, Relay Account Support, Relay Account Services

Amazon

Nashville, TN • On-site

Full-time

Medical, Retirement

Re-posted 27 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,100 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon is building the earth's best transportation and logistics business. Our people are builders, working tirelessly to serve customers, optimize Amazon's global network, and enable the success of our trusted partners. Within Amazon Transportation Services (ATS), the Carrier Services team plays a key role in supporting carrier partners who transport goods for Amazon. Our team guides carriers through the application process to become an Amazon partner and resolves account-related issues for existing carrier partners. This is an exciting opportunity to join a high visibility team in the fastest growing new market in Amazon's portfolio.
We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist. In this role, you will be primarily focused on onboarding new carrier partners into Amazon's transportation network. You will review case details, gather and analyze data from multiple sources, conduct phone screens, and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results.
Key job responsibilities
• Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time
• Conduct phone screenings and maintain clear and professional communication with carrier partners to validate information, clarify requirements, and resolve issues
• Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes
• Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines
• Analyze data from multiple sources to identify case trends, recurring issues, and areas for improvement within the carrier onboarding process
• Escalate complex issues to relevant stakeholders
BASIC QUALIFICATIONS
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
PREFERRED QUALIFICATIONS
- Experience in transportation operations and industry knowledge
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, TN, Nashville - 19.51 - 26.25 USD hourly

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US