As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and ... A day in the life As a Tier II Support Engineer, you will lead by example during high-urgency ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast. You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
Program Security Officer, US Amazon Dedicated Cloud Security
Herndon, VA · On-site
$18 - $23/hr
... shift extremely fast. You must be able to operate independently to manage security projects ... A day in the life Each day is different in security and we are looking for a hard charging PSO who ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
One day you're standing up the operational framework for a new shipping capability with carrier ... shift, scope evolves, and success criteria may be redefined - Provide leadership with clear, honest ...
One day you're standing up the operational framework for a new shipping capability with carrier ... shift, scope evolves, and success criteria may be redefined - Provide leadership with clear, honest ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
A day in the life As an Incident Response Coordination Specialist, you will work within a team of ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
Sr. Financial Analyst, Amazon Leo
Arlington, VA · On-site
$98K - $122K/yr
... shift and ownership is expected from day one. Key job responsibilities Key job responsibilities - Design, develop, and maintain long range financial models to project and evaluate business ...
Work in a rotating shift schedule, including weekdays and weekends, with the requirement to be ... A day in the life As an escalated tier role within Amazon Leo Enterprise Customer Support, you will ...
Work in a rotating shift schedule, including weekdays and weekends, with the requirement to be ... A day in the life As an escalated tier role within Amazon Leo Enterprise Customer Support, you will ...
Work in a rotating shift schedule, including weekdays and weekends, with the requirement to be ... A day in the life As an escalated tier role within Amazon Leo Enterprise Customer Support, you will ...
Work in a rotating shift schedule, including weekdays and weekends, with the requirement to be ... A day in the life As an escalated tier role within Amazon Leo Enterprise Customer Support, you will ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Cente
Arlington, VA · On-site
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Cente
Arlington, VA · On-site
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Ce...
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Ce...
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Ce...
Arlington, VA · On-site
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Ce...
Arlington, VA · On-site
A day in the life As an Incident Response Coordination Supervisor, you will own service delivery ... This is a shift-based role within a 24/7 operation. You may be expected to work evenings, holidays ...
Alternates between 3-day and 4-day work weeks - Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm ... Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud ...
Alternates between 3-day and 4-day work weeks - Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm ... Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud ...
Alternates between 3-day and 4-day work weeks - Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm ... Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud ...
Alternates between 3-day and 4-day work weeks - Shift Hours: 5:30am - 6:00pm (day shift) OR 5:30pm ... Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud ...
Day Shift Amazon Mechatronics information
See Springfield, VA salary details
$21.59 - $23.12
8% of jobs
$23.12 - $24.65
13% of jobs
$24.99 is the 25th percentile. Wages below this are outliers.
$24.65 - $26.18
18% of jobs
$26.18 - $27.71
9% of jobs
The median wage is $27.94 / hr.
$27.71 - $29.24
11% of jobs
$29.24 - $30.77
14% of jobs
$31.15 is the 75th percentile. Wages above this are outliers.
$30.77 - $32.30
9% of jobs
$32.30 - $33.83
5% of jobs
$33.83 - $35.36
5% of jobs
$35.36 - $36.89
4% of jobs
$36.89 - $38.42
3% of jobs
$21
$28
$38
How much do day shift amazon mechatronics jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for day shift amazon mechatronics in Springfield, VA is $28.91, according to ZipRecruiter salary data. Most workers in this role earn between $25.10 and $31.63 per hour, depending on experience, location, and employer.
What is the difference between Day Shift Amazon Mechatronics vs Day Shift Amazon Maintenance Technician?
| Aspect | Day Shift Amazon Mechatronics | Day Shift Amazon Maintenance Technician |
|---|---|---|
| Certifications | Technical certifications in electronics, automation, or mechatronics | Electrical, mechanical, or industrial maintenance certifications |
| Work Environment | Automated fulfillment centers with robotics and conveyor systems | Warehouse facilities with equipment and machinery requiring repairs |
| Job Focus | Maintaining and troubleshooting robotic and automated systems | Performing repairs and preventive maintenance on warehouse equipment |
| Common Usage | Used by Amazon for roles involving automation and robotics | Used for general equipment maintenance roles in Amazon warehouses |
While both roles involve technical skills and work in Amazon fulfillment centers, the Day Shift Amazon Mechatronics position focuses on maintaining and troubleshooting robotic and automated systems, whereas the Day Shift Amazon Maintenance Technician handles repairs on various warehouse equipment. The certifications and daily tasks differ slightly, reflecting their specialized focuses within the warehouse environment.
What are the day shifts at Amazon Mechatronics?
Day shifts for Amazon Mechatronics roles typically run from early morning to mid-afternoon, such as 8:00 AM to 4:30 PM or similar schedules. These shifts are designed to align with operational needs and may include weekends or holidays depending on the facility's requirements.
What are popular job titles related to Day Shift Amazon Mechatronics jobs in Springfield, VA? For Day Shift Amazon Mechatronics jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Day Shift Amazon Mechatronics jobs in Springfield, VA look for? The top searched job categories for Day Shift Amazon Mechatronics jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Day Shift Amazon Mechatronics jobs? Cities near Springfield, VA with the most Day Shift Amazon Mechatronics job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 23 days ago
Amazon rating
7.4
Based on 7,079 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Amazon Leo for Government (ALG) is Amazon's initiative to deliver secure, reliable broadband connectivity to U.S. government users across the globe. Our Secure Network Operations Center (SNOC) is mission-critical to ensuring performance and availability across multiple classifications and government stakeholders.
We are seeking a proactive Tier II Support Engineer to lead and support our Tier 1 Support Technicians within the SNOC. This role is responsible for real-time operational oversight of customer interactions, ticket flow, and system monitoring. The Team Leader ensures Tier 1 technicians follow ALG playbooks, escalate appropriately, and provide the highest standard of customer service and technical triage.
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and interface with Tier 2 engineering teams and government customer representatives. This position requires strong technical awareness, leadership maturity, and a commitment to operational excellence in a secure environment.
Key job responsibilities
• Lead a team of Tier 1 Support Technicians on assigned shifts to ensure consistent, high-quality service delivery.
• Oversee authentication, triage, and resolution workflows in accordance with ALG operational playbooks.
• Monitor ServiceNow queues and broadband performance dashboards to manage workload and response times.
• Serve as the first point of technical and procedural escalation for Tier 1 personnel.
• Ensure timely and accurate communication with Tier 2, engineering, and mission stakeholders.
• Audit tickets and communications for quality and completeness, providing real-time feedback to technicians.
• Coordinate shift turnover briefings and ensure continuity of operations across multiple shifts.
• Tailor and refine SNOC tooling (e.g., ServiceNow, Amazon Connect) to support mission-specific workflows.
• Support and track incident resolution lifecycles, ensuring compliance with SLAs and incident reporting procedures.
• Mentor and develop Tier 1 staff by identifying training gaps, recommending development paths, and enforcing performance standards.
• Partner with SNOC leadership on process improvements, metrics reporting, and workforce planning.
• Security Clearance: This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance.
A day in the life
As a Tier II Support Engineer, you will lead by example during high-urgency situations and calm periods alike. You will begin each shift or on-call rotation by reviewing critical issues, current incidents, and technician assignments. Throughout your shift, you will monitor ticket flow, coach agents, and serve as the primary point of contact for Tier 2 or customer escalations. Your role will blend tactical oversight with real-time decision-making and coaching, driving forward ALG's commitment to secure, customer-focused satellite support.
BASIC QUALIFICATIONS
- Experience leading technical support teams
- Experience drafting policies, standard operating procedures, internal guidance, and legally-mandated letters
- Experience with AWS CLI or AWS Console
- 4+ years technical support in a NOC, SOC, or 24/7 operations center environment
- 3+ years of hands-on experience with ITSM platforms (e.g., ServiceNow) including incident management, queue management, and SLA tracking
PREFERRED QUALIFICATIONS
- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.), or experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 72,900.00 - 125,100.00 USD annually
We are seeking a proactive Tier II Support Engineer to lead and support our Tier 1 Support Technicians within the SNOC. This role is responsible for real-time operational oversight of customer interactions, ticket flow, and system monitoring. The Team Leader ensures Tier 1 technicians follow ALG playbooks, escalate appropriately, and provide the highest standard of customer service and technical triage.
As a frontline leader, you will coach technicians, own shift-level execution, manage incidents, and interface with Tier 2 engineering teams and government customer representatives. This position requires strong technical awareness, leadership maturity, and a commitment to operational excellence in a secure environment.
Key job responsibilities
• Lead a team of Tier 1 Support Technicians on assigned shifts to ensure consistent, high-quality service delivery.
• Oversee authentication, triage, and resolution workflows in accordance with ALG operational playbooks.
• Monitor ServiceNow queues and broadband performance dashboards to manage workload and response times.
• Serve as the first point of technical and procedural escalation for Tier 1 personnel.
• Ensure timely and accurate communication with Tier 2, engineering, and mission stakeholders.
• Audit tickets and communications for quality and completeness, providing real-time feedback to technicians.
• Coordinate shift turnover briefings and ensure continuity of operations across multiple shifts.
• Tailor and refine SNOC tooling (e.g., ServiceNow, Amazon Connect) to support mission-specific workflows.
• Support and track incident resolution lifecycles, ensuring compliance with SLAs and incident reporting procedures.
• Mentor and develop Tier 1 staff by identifying training gaps, recommending development paths, and enforcing performance standards.
• Partner with SNOC leadership on process improvements, metrics reporting, and workforce planning.
• Security Clearance: This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance.
A day in the life
As a Tier II Support Engineer, you will lead by example during high-urgency situations and calm periods alike. You will begin each shift or on-call rotation by reviewing critical issues, current incidents, and technician assignments. Throughout your shift, you will monitor ticket flow, coach agents, and serve as the primary point of contact for Tier 2 or customer escalations. Your role will blend tactical oversight with real-time decision-making and coaching, driving forward ALG's commitment to secure, customer-focused satellite support.
BASIC QUALIFICATIONS
- Experience leading technical support teams
- Experience drafting policies, standard operating procedures, internal guidance, and legally-mandated letters
- Experience with AWS CLI or AWS Console
- 4+ years technical support in a NOC, SOC, or 24/7 operations center environment
- 3+ years of hands-on experience with ITSM platforms (e.g., ServiceNow) including incident management, queue management, and SLA tracking
PREFERRED QUALIFICATIONS
- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.), or experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 72,900.00 - 125,100.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US