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Day Shift Aetna Customer Service Representative Jobs in Rio Rancho, NM

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Paid holidays, vacation, and sick days,if eligible * Life insurance * MetLaw Legal program

U-Haul

Customer Service Representative

Rio Rancho, NM · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Paid holidays, vacation, and sick days,if eligible * Life insurance * MetLaw Legal program

Siegel Select

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Role Summary Customer Service Representative are often the first staff members that current, new or ... Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. * Comply ...

WaFd Bank

Customer Service Representative

Rio Rancho, NM · On-site

$19.47/hr

Customer Service Representative Location : Location US-NM-Rio Rancho Location/Org Data : Name Rio ... Paid time off for vacation, sick days and holidays * Health insurance * Stock options * 401(k) plan

Culligan 93IL

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail ...

U-Haul

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program

U-Haul

Customer Service Representative

Los Lunas, NM · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program

U-Haul

Customer Service Representative

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program

WaFd Bank

Customer Service Representative

Rio Rancho, NM

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Paid time off for vacation, sick days and holidays * Health insurance * Stock options * 401(k) plan

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All JobsDay Shift Aetna Customer Service Representative JobsDay Shift Aetna Customer Service Representative Jobs in Rio Rancho, NM

Day Shift Aetna Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do day shift aetna customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for day shift aetna customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a day shift Aetna customer service representative?

Day Shift Aetna Customer Service Representatives are professionals who assist Aetna members, providers, and partners with their questions and concerns about health insurance products and services during daytime business hours. They handle inquiries about benefits, claims, billing, and coverage, and help resolve issues by providing accurate information and support. These representatives play a vital role in ensuring customers have a positive experience and understand their health plan options.

What skills and qualifications are needed to be a day shift Aetna customer service representative?

To thrive as a Day Shift Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and knowledge of healthcare policies or HIPAA compliance is typically required. Exceptional patience, empathy, and active listening set top performers apart in this role. These skills and qualities are crucial for delivering accurate information, resolving member issues efficiently, and ensuring a positive customer experience.

What are the most common challenges faced by a day shift Aetna customer service representative, and how can they be managed?

Day Shift Aetna Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex member inquiries, and maintaining empathy during stressful interactions. Successfully managing these challenges involves strong organizational skills, active listening, and the ability to quickly access and interpret policy information. Most representatives benefit from comprehensive training, support from experienced team leads, and collaboration with other departments to ensure accurate and timely resolutions for Aetna customers.

What cities near Rio Rancho, NM are hiring for Day Shift Aetna Customer Service Representative jobs?

Cities near Rio Rancho, NM with the most Day Shift Aetna Customer Service Representative job openings:

Day Shift Aetna Customer Service Representative jobs near you

Customer Service Representative

Albuquerque, NM • On-site

SIEGEL GROUP NEVADA INC
See more jobs at SIEGEL GROUP NEVADA INCexternal

$15.50 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.

Role Summary

Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.

Responsibilities

  • Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
  • Knowledge of room openings and availability.
  • Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
  • Accurately handle all cash and charge transactions.
  • Make cash drops in the safe.
  • Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
  • Take work orders from residents and process correctly in the system.
  • Receive and distribute mail to residents.
  • Maintain a clean and inviting office
  • Other duties as assigned
  • HS Diploma or equivalent
  • 6 months customer service experience
  • Legally able to work within State and Federal guidelines

Physical Requirements / Working Conditions

  • Continuous standing and walking throughout the duration of each shift.
  • Bending, lifting, and carrying up to 25 pounds.
  • Constant face-to-face interactions with customers.
  • Ability to multi-task and remain positive in busy working conditions.
  • Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
  • Comply with the brand and Company uniform and hygiene policies.
  • Fun, fast-paced, upbeat environment

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