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Day Course Concierge Jobs in California (NOW HIRING)

ClubCorp

Concierge

Los Angeles, CA · On-site

$23 - $24/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Los Angeles, CA

$16.75 - $21.50/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

Coto De Caza, CA · On-site

$16.50 - $21.25/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

ClubCorp

Concierge

Coto De Caza, CA · On-site

$17 - $18/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

ClubCorp

Concierge

San Diego, CA · On-site

$26 - $28/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

Rancho Mirage, CA

$15.75 - $20.50/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

Los Angeles, CA · On-site

$16.75 - $21.50/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Rancho Mirage, CA

$16 - $20.75/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

ClubCorp

Concierge

Rancho Mirage, CA · On-site

$18 - $19/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

San Diego, CA

$16.50 - $21.25/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

Coto De Caza, CA

$16.75 - $21.50/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

San Diego, CA

$16.50 - $21.25/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited Clubs

Concierge

San Diego, CA

$16.50 - $21.25/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

Invited

Concierge

San Diego, CA · On-site

$16.50 - $21.25/hr

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces ... Reports to the Member Experience Director Day to Day * Provide a warm welcome and fond farewell to ...

CoralTree Hospitality

Concierge

Olympic Valley, CA

$20 - $24/hr

Free rentals on ski gear, ice skates, nordic skiing, and golf course access * Discounted rooms at ... This is a demanding business and we look for flexibility with work days and hours, but it's also a ...

Everline Resort & Spa

Concierge

CA · On-site

$20 - $24/hr

Free rentals on ski gear, ice skates, nordic skiing, and golf course access * Discounted rooms at ... This is a demanding business and we look for flexibility with work days and hours, but it's also a ...

Everline Resort & Spa

Concierge

Olympic Valley, CA · On-site

$17.25 - $22.25/hr

Free rentals on ski gear, ice skates, nordic skiing, and golf course access * Discounted rooms at ... This is a demanding business and we look for flexibility with work days and hours, but it's also a ...

Sally Beauty

COLOR & CURL CONCIERGE

San Jose, CA · On-site

$18.25 - $23.50/hr

... and certification courses. Primary Duties You are the expert in Color & Curl/Texture and your ... Must pass Color Certification Test within 60 days of hire to remain in position Working Conditions ...

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All JobsDay Course Concierge JobsDay Course Concierge Jobs in California

Day Course Concierge information

What is the difference between Day Course Concierge vs Day Course Coordinator?

AspectDay Course ConciergeDay Course Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often some experience in event or course management
Work EnvironmentCustomer-facing, hospitality or educational settingsAdministrative, planning, and coordination roles within educational institutions
Employer & IndustryEducational centers, language schools, community collegesUniversities, colleges, training centers
Primary ResponsibilitiesAssisting clients, managing course check-ins, providing informationScheduling courses, coordinating instructors, overseeing logistics

The main difference is that a Day Course Concierge focuses on customer service and client interaction, ensuring a smooth experience for course attendees. In contrast, a Day Course Coordinator handles the planning, scheduling, and logistical aspects of courses. Both roles are essential in educational settings but serve different functions within the course delivery process.

What cities in California are hiring for Day Course Concierge jobs? Cities in California with the most Day Course Concierge job openings:
Day Course Concierge jobs near you

Concierge

ClubCorp

Los Angeles, CA • On-site

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description


Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and after each visit. This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages Members by assisting with outreach to new and at-risk members, promoting club offerings, social media efforts, member communications, and supporting various member experience initiatives. Through a commitment to personalized service and attention to detail, the Concierge embodies our Club's values of Warm Welcomes, Magic Moments, and Fond Farewells, ensuring every interaction enhances member satisfaction and loyalty.
Key Priorities
The Concierge serves as the liaison for members and guests, creating outstanding first impressions with personalized greetings and seamless service. Responsibilities include managing phone calls, reservations, and emails, addressing inquiries, and providing fond farewells. This role is essential in fostering meaningful connections by promoting club events and services, providing detailed information on facilities, and encouraging participation in activities. Additionally, the Concierge supports member experience initiatives, such as making outbound calls to new and at-risk members, assisting with social media and member communications, following up on reservations, recognizing birthdays, ensuring name recognition, and sending event invitations to enhance engagement. By delivering exceptional experiences and ensuring member satisfaction, the Concierge plays a vital role in upholding the club's commitment to exceeding members' expectations.
Reporting Structure
  • Reports to the Member Experience Director
Day to Day
  • Provide a warm welcome and fond farewell to members and guests, ensuring a positive first and ongoing impression.
  • Greet every call with a warm and friendly tone, providing prompt assistance, answering questions, and ensuring a thorough resolution of each inquiry.
  • Deliver exceptional business and concierge services to members and guests, guiding them to destinations within the club and creating memorable experiences through magic moments.
  • Inform members and guests about club services, amenities, upcoming events, and room locations both in person and over the phone.
  • Assist with member communications, including social media efforts, newsletters, and event announcements.
  • Make outbound calls to new and at-risk members to ensure engagement and retention.
  • Support member experience initiatives by promoting club offerings and assisting with key projects.
  • Manage reservations for club programs, dining, and services, ensuring all interactions align with club standards.
  • Conduct proactive phone calls to confirm member reservations for dining and events.
  • Oversee the reservation process for the club's dining facilities, ensuring accurate booking details and timely confirmations.
  • Actively promote upcoming events and assist in event registration and follow-ups to encourage participation.
  • Contribute to member experience initiatives, including updates to the website calendar and managing the message-on-hold system.
  • Ensure all member interactions and outreach efforts are properly documented in the M360 system to maintain accurate and comprehensive records.
  • Create and update events and relevant information on the MemberFirst platform, ensuring accessibility and accuracy.
  • Prepare and print personalized welcome tents, birthday, and anniversary cards to ensure members feel recognized and valued during their club visits.
  • Maintain up-to-date member profiles, including personal preferences and special occasions.
  • Communicate any known member's allergies or dietary restrictions to the restaurant team ahead of reservations to ensure a safe and enjoyable experience.
  • Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas.
  • Ensure supplies such as pens, notepads, and other necessities are well-stocked and available for members.

Additional Duties
  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
About You
Required
  • High school diploma or equivalent.
  • A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role.
  • Possess a service-oriented mindset with the ability to make every member and guest feel valued.
  • Friendly and personable with a positive, can-do attitude, demonstrating a willingness to go above and beyond to deliver an exceptional member experience.
  • Professional and welcoming phone demeanor.
  • Positive attitude with a collaborative team spirit.

Preferred
  • Strong communication skills across various channels, including verbal, written, phone, text, and social media.
  • Proven ability to work well under pressure, effectively managing multiple tasks simultaneously.
  • Strong organizational skills with keen attention to detail.
  • Exceptional listing skills, with the ability to understand and respond to member and guest needs.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Effective multitasker with strong time management and prioritization skills.
Physical Requirements
  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
  • Effective communication skills with sufficient visual acuity, including talking and hearing.

Primary Tools/Equipment
  • Computer
  • Keyboard
  • Telephone
  • Copier
  • General office supplies

Work Schedule
  • Attendance requirements for this position as outlined on the weekly schedule which includes weekends and/or holidays.
  • Additional hours are required to meet deadlines of the position.

What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

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