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Marketing Opportunities - Hospitality Health ER Galveston

Location: Galveston, TX
Employment Type: Full-Time

At Hospitality Health ER, our mission is to raise the expectation of emergency medical care by combining high-quality medicine with genuine hospitality, compassion, and human connection.

We believe emergency care should feel different. Our goal is not only to provide exceptional medical treatment, but to create an environment where patients and families feel supported, respected, informed, and cared for throughout their experience.

We strive to humanize the ER experience by treating every patient with dignity, honesty, kindness, and empathy while creating a warm, welcoming atmosphere for everyone who enters our facility.

Our culture is built around people. We believe in supporting our employees, encouraging growth and creativity, and empowering our team to make thoughtful decisions in the best interest of the patient. We value individuals who take ownership, think beyond the status quo, and genuinely care about the experience they create for others.

At HHER, hospitality is not a department. It is part of who we are.

We are intentionally considering candidates across multiple levels of experience. Whether you are an emerging marketing professional looking to grow your career or an experienced leader ready to drive strategy, we are open to identifying the right fit for the right person.

Hospitality Health ER is seeking a creative, energetic, and relationship-driven Marketing Candidate to support community engagement, patient experience initiatives, and brand visibility throughout the Galveston market.

This role is ideal for someone who thrives in a fast-paced environment, enjoys bringing ideas to life, and understands that marketing is more than social media - it's creating meaningful connections and memorable experiences.

The Marketing Candidate may lead local outreach efforts, coordinate events and partnerships, support strategic marketing initiatives, and help ensure the Hospitality Health brand is consistently represented with professionalism, creativity, and heart.

Hospitality | Creative Problem Solving | Emotional Intelligence | Community Engagement | Guest Experience | Culture & Engagement | Hands-On Support | Thoughtful Leadership | Adaptability | Fast-Paced Environment

• Build and maintain positive relationships with community partners, schools, emergency responders, and local organizations.
• Represent HHER at events, chamber meetings, and fundraisers.
• Assist in planning, setup, and tear-down of community and internal events.
• Manage or support social media initiatives, internal campaigns, and branded marketing items.
• Serve as an enthusiastic brand ambassador who embodies HHER's hospitality-first culture.
• Ensure proper use of company resources including marketing budgets, supplies, and promotional materials.

• Support the Marketing Director with scheduling, logistics, and event execution.
• Maintain inventory of patient and marketing gifts; coordinate orders and replenishment.
• Assist with volunteer sign-up, deliveries, and vendor pickups.
• Provide occasional in-ER customer service support.
• Create tablescapes, branded displays, and social media posts.

• Lead the day-to-day marketing calendar for the location.
• Plan, organize, and attend community outreach events and fundraisers.
• Represent HHER at networking events and local chamber activities.
• Collaborate on social media campaigns and internal initiatives.
• Train and guide Coordinators on event execution and marketing tasks.

• Set and oversee overall marketing strategy for the facility.
• Lead and coach the marketing team; ensure departmental tasks are completed.
• Manage budgets, sponsorships, and high-profile community partnerships.
• Oversee social media marketing, campaigns, and internal event strategy.
• Maintain strong relationships with physicians, schools, and community leaders.

• Strong communication and interpersonal skills.
• Excellent organizational and time-management ability.
• Creativity, event planning, and community engagement experience.
• Integrity and responsibility; trusted with company resources, petty cash, or credit card.
• Valid driver's license and flexibility to attend events on evenings, weekends, and holidays.
• Experience Guidelines:
• Coordinator: 1+ year in marketing, events, or outreach
• Senior Coordinator: 2-4 years, with proven creativity and community engagement
• Director: 5+ years, with leadership in marketing, healthcare, or hospitality

We believe exceptional people deserve exceptional support. Hospitality Health ER is committed to creating an environment where employees feel valued, supported, and empowered both professionally and personally.
Our benefits and culture are designed to reflect the same level of care and hospitality we strive to provide our patients every day.

• Comprehensive medical coverage with 100% of employee premiums paid by the company
• $0 deductible healthcare plan with access to $0 out-of-pocket costs for eligible care and prescriptions through our benefit structure
• 401(k) with company match
• Annual bonus opportunities
• Paid time off
• A supportive, team-oriented culture that values creativity, initiative, and genuine human connection
• Employee celebrations, themed events, and a hospitality-driven environment that prioritizes both patient and employee experience
• Leadership that encourages growth, autonomy, and thoughtful decision-making
• The opportunity to help shape and elevate one of the most unique patient experience cultures in emergency healthcare
  

At HHER, we believe culture matters. We work hard, support one another, celebrate wins together, and strive to create an environment where people genuinely enjoy coming to work.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.