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Data Service Manager Jobs in Springfield, VA (NOW HIRING)

They manage intake, validation, correction, publication, issue handling, service routines, and the handoffs between data producers, technical teams, stewards, and consumers. This is an operating role ...

They manage intake, validation, correction, publication, issue handling, service routines, and the handoffs between data producers, technical teams, stewards, and consumers. This is an operating role ...

Service Manager

Catlett, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring a Service Manager at our rental facility in Catlett, VA , and we're looking for ... data from hundreds of makes and models. With real-time information at your fingertips, you can ...

Sr Service Manager

Arlington, VA · On-site

$115K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... data and ensure that the proper manpower and visit durations are provided for each visit. Review ... Work with Technical Deputy Program Manager and Field Service Supervisors to periodically review ...

AAC Inc. is a company seeking an IT Service Manager to oversee IT service management and operations ... operational data to identify improvement opportunities. • ITSM platform system experience ...

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Showing results 1-20

Data Service Manager information

See Springfield, VA salary details

$32.4K

$101.5K

$179.7K

How much do data service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for data service manager in Springfield, VA is $101,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $131,100.00 per year, depending on experience, location, and employer.

What is the difference between Data Service Manager vs Data Analyst?

AspectData Service ManagerData Analyst
Required CredentialsBachelor's degree in IT, Data Management, or related field; certifications like CDMP or DAMA often preferredBachelor's degree in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data Analyst often preferred
Work EnvironmentOversees data teams, manages data infrastructure, and ensures data quality in organizational settingsAnalyzes data sets, creates reports, and provides insights to support decision-making
Employer & Industry UsageCommonly employed in IT, finance, healthcare, and large organizations managing data servicesFound across various industries including marketing, finance, and consulting for data analysis roles

The Data Service Manager focuses on managing data infrastructure, teams, and data quality, while the Data Analyst primarily analyzes data and generates insights. Both roles require strong technical skills and understanding of data, but their responsibilities and focus areas differ significantly.

What are the responsibilities of a Data Service Manager?

A Data Service Manager oversees the delivery and management of data services within an organization, ensuring data quality, security, and accessibility. They coordinate data-related projects, implement data governance policies, and work with teams to optimize data workflows using tools like data management platforms and analytics software.

What cities near Springfield, VA are hiring for Data Service Manager jobs?

Cities near Springfield, VA with the most Data Service Manager job openings:

Infographic showing various Data Service Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $101,470 per year, or $48.8 per hour.

Data Operations Support Specialist - TS/SCI clearance Jobs

ClearanceJobs

Arlington, VA • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Data Operations Customer Support Specialist

Onsite: Arlington, VA TS/SCI Clearance Required

The Data Operations Customer Support Specialist delivers frontline and escalated technical support for data access, quality, and availability issues within a mission-critical federal data environment. This role diagnoses complex data-related problems, coordinates with data engineering teams, and manages customer tickets through resolution while adhering to strict data security and handling policies. The specialist builds and maintains knowledge base content, trains end users on data platform utilization, and drives continuous improvement by identifying patterns in support requests and implementing proactive monitoring.

  • Respond to and resolve customer tickets related to data services, diagnosing complex data access, quality, and availability issues and coordinating with data engineering and technical teams for resolution.
  • Log, triage, and escalate data service incidents within defined SLAs using ticketing and ITSM platforms such as ServiceNow, Zendesk, or Jira Service Management.
  • Develop and maintain knowledge base articles and support documentation for recurring data access, quality, and availability issues, and train end users on data platform utilization and self-service tools.
  • Monitor data service health and performance, track and report on support metrics and customer satisfaction, and identify patterns in support requests to drive proactive process improvements.
  • Participate in change management processes for data services, communicating planned maintenance and service disruptions to users in coordination with data engineering teams.
  • Query, validate, and troubleshoot structured data issues across enterprise data platforms using SQL, escalating complex, multi-system problems to technical teams as needed.
  • Establish support procedures and escalation paths, and implement proactive monitoring to identify potential issues before they impact users.
  • Maintain awareness of the evolving data platform roadmap to ensure readiness in supporting new features and enhancements within a highly regulated environment.

Required Qualifications

  • Bachelor's degree in a related field or equivalent relevant experience, consistent with the Business Systems Analyst III standard job title.
  • 2-8 years of relevant data operations or technical support experience, consistent with a senior-level designation.
  • Proficiency in ticketing and ITSM platforms (e.g., ServiceNow, Zendesk, Jira Service Management) for logging, triaging, and escalating incidents within defined SLAs.
  • Working knowledge of SQL for querying, validating, and troubleshooting structured data issues across enterprise data platforms.
  • Understanding of data security policies, access controls, and handling procedures appropriate for a highly regulated federal environment.
  • Must have a current TS/SCI clearance and U.S. citizenship, as required for this position.
  • Must meet DoD 8140 compliance requirements for IAT-II such as Security+ certification.

Preferred Qualifications

  • ITIL v4 Foundation certification.
  • Experience with cloud data platforms (AWS, Azure, or GCP).
  • Active Secret clearance with prior experience supporting federal government data systems.
  • Familiarity with change management frameworks (e.g., ITIL) for coordinating planned maintenance and platform updates.

30.58 - 40.38 Hourly