Your ability to solve problems efficiently, communicate clearly, and manage client relationships ... solve data related issues. * Investigate and resolve product or service issues, escalating to ...
Your ability to solve problems efficiently, communicate clearly, and manage client relationships ... solve data related issues. * Investigate and resolve product or service issues, escalating to ...
Your ability to solve problems efficiently, communicate clearly, and manage client relationships ... solve data related issues. * Investigate and resolve product or service issues, escalating to ...
Quick apply
Your ability to solve problems efficiently, communicate clearly, and manage client relationships ... solve data related issues. * Investigate and resolve product or service issues, escalating to ...
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Quick apply
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Service Manager
Arlington Heights, IL · On-site
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Service Manager
Arlington Heights, IL · On-site
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Service Manager
Arlington Heights, IL · On-site
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Service Manager
Arlington Heights, IL · On-site
$2.0K/wk
As Service Manager, you are responsible for overseeing all service operations, driving ... Ability to read and interpret reports, forecasts, and operational data. * Strong communication and ...
Service Manager
Marion, IL · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest ... sales data to meet revenue goals while controlling cost from food waste and labor. • Assist ...
Service Manager
Marion, IL · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest ... sales data to meet revenue goals while controlling cost from food waste and labor. • Assist ...
Service Manager
East Peoria, IL · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest ... sales data to meet revenue goals while controlling cost from food waste and labor. • Assist ...
Service Manager
East Peoria, IL · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest ... sales data to meet revenue goals while controlling cost from food waste and labor. • Assist ...
Service Manager
Waterloo, IL · On-site
$62K - $106K/yr
Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Supports analysis of financial and operational data to identify trends and assist in ...
Quick apply
Service Manager
Waterloo, IL · On-site
$62K - $106K/yr
Service Manager CLASSIFICATION: Exempt POSITION OVERVIEW: Driven by Dobbs, our family of brands ... Supports analysis of financial and operational data to identify trends and assist in ...
Service Manager
Champaign, IL · On-site
$27 - $29/hr
We embrace digital transformation, data-driven decision-making, and emerging technologies ... The Service Manager manages and supervises the repair and maintenance of property buildings. They ...
Quick apply
Service Manager
Champaign, IL · On-site
$27 - $29/hr
We embrace digital transformation, data-driven decision-making, and emerging technologies ... The Service Manager manages and supervises the repair and maintenance of property buildings. They ...
Service Manager
Champaign, IL · On-site
$27 - $29/hr
We embrace digital transformation, data-driven decision-making, and emerging technologies ... The Service Manager manages and supervises the repair and maintenance of property buildings. They ...
Service Manager
Champaign, IL · On-site
$27 - $29/hr
We embrace digital transformation, data-driven decision-making, and emerging technologies ... The Service Manager manages and supervises the repair and maintenance of property buildings. They ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Sycamore, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Sycamore, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Sycamore, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Sycamore, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Posted today
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Posted today
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Macomb, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Macomb, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Macomb, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Macomb, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Service Manager
Peoria, IL · On-site
Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient ... Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and ...
Data Service Manager information
See Illinois salary details
$30K - $42.5K
7% of jobs
$42.5K - $54.9K
8% of jobs
$63.2K is the 25th percentile. Wages below this are outliers.
$54.9K - $67.3K
14% of jobs
$67.3K - $79.7K
18% of jobs
The median wage is $81.9K / yr.
$79.7K - $92.1K
15% of jobs
$92.1K - $104.6K
7% of jobs
$113.9K is the 75th percentile. Wages above this are outliers.
$104.6K - $117K
7% of jobs
$117K - $129.4K
6% of jobs
$129.4K - $141.8K
6% of jobs
$141.8K - $154.3K
4% of jobs
$154.3K - $166.7K
6% of jobs
$30K
$94.1K
$166.7K
How much do data service manager jobs pay per year?
As of Aug 3, 2026, the average yearly pay for data service manager in Illinois is $94,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $121,600.00 per year, depending on experience, location, and employer.
What is the difference between Data Service Manager vs Data Analyst?
| Aspect | Data Service Manager | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in IT, Data Management, or related field; certifications like CDMP or DAMA often preferred | Bachelor's degree in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data Analyst often preferred |
| Work Environment | Oversees data teams, manages data infrastructure, and ensures data quality in organizational settings | Analyzes data sets, creates reports, and provides insights to support decision-making |
| Employer & Industry Usage | Commonly employed in IT, finance, healthcare, and large organizations managing data services | Found across various industries including marketing, finance, and consulting for data analysis roles |
The Data Service Manager focuses on managing data infrastructure, teams, and data quality, while the Data Analyst primarily analyzes data and generates insights. Both roles require strong technical skills and understanding of data, but their responsibilities and focus areas differ significantly.
What cities in Illinois are hiring for Data Service Manager jobs? Cities in Illinois with the most Data Service Manager job openings:
Job description
We are seeking a highly motivated and customer-oriented Data Service Group Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption.
Primary Responsibilities
Service Performance & Operational Excellence
Requirements
Compensation based on experience:
Jr Level - $60k with a $10k bonus opportunity
Sr Level - $70k with a $15k bonus opportunity
This is a hybrid position at our Lisle or Chicago locations.
Primary Responsibilities
- Serve as the primary contact for clients via ticketing and phone, addressing inquiries specific to custodial data, performance calculations, new data feeds, data aggregation, account reconciliation, and account and security merges.
- Learn back-end resources and tools the Data Team utilizes to efficiently solve data related issues.
- Investigate and resolve product or service issues, escalating to technical teams when necessary.
- Develop deep knowledge of our FinTech platform, including custodial feeds, performance calculations, data aggregation, account management tools, and reporting features.
- Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement.
- Maintain up-to-date records of client interactions using CRM and support ticketing systems.
- Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support.
- Monitor service-level agreements (SLAs) and ensure timely resolution of support tickets.
- Strong understanding of financial products and support systems.
- Excellent problem-solving skills and the ability to explain complex concepts in simple terms.
- Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira).
- Empathetic communicator with a client-first mindset and a passion for financial technology.
Service Performance & Operational Excellence
- Meet or exceed service KPIs including:
- Tickets resolved per day/week
- First Response Time (FRT)
- Time to Resolution (TTR)
- First Contact Resolution (FCR)
- Maintain high quality standards in communication and accuracy.
- Achieve and sustain strong CSAT scores on resolved interactions.
- Ensure proper prioritization during high-volume or market-driven activity periods.
- Tickets resolved per period
- SLA adherence (FRT & TTR)
- Backlog management and ticket aging
- CSAT scores
- First Contact Resolution (FCR)
- Reopen rate
- QA audit scores
- Knowledge base contributions
- Identification of recurring issues and workflow improvements
- Effective escalation and cross-functional coordination
- Contribute to internal knowledge base articles, troubleshooting guides, and macros related to Quantum.
- Identify recurring issues or workflow friction and provide structured feedback to leadership.
- Assist in refining playbooks and escalation paths for trading-related support.
- Support training initiatives for peers or new hires as expertise develops.
- Partner with:
- Consulting/Onboarding to smooth post-implementation transitions.
- Product and Engineering to relay recurring issues, edge cases, and enhancement requests.
- Offshore data teams
- Participate in internal discussions to improve service processes and product usability.
Requirements
- Bachelor's degree in Business, Finance, Computer Science, or a related field preferred.
- 2+ years of experience in client support, customer success, or technical support-preferably in a FinTech, SaaS, or financial services environment.
- Experience with portfolio accounting systems, portfolio reconciliation and/ or account aggregation preferred.
Compensation based on experience:
Jr Level - $60k with a $10k bonus opportunity
Sr Level - $70k with a $15k bonus opportunity
This is a hybrid position at our Lisle or Chicago locations.