Data Quality Program Manager Jobs in Advance, NC

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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
In accordance with Truist in-office expectation, this role will be in office 5 days/week.
Accountable for managing a business critical processes across a line of business or corporate function. This includes overseeing critical data elements (CDEs) within their assigned Data Domains and overseeing enterprise-wide coordination of Data Domain-related activities as part of the policies, standards, and best practices in alignment with data management and governance. Accountable for onboarding CDEs and business metadata, defining appropriate CDE Data Quality rules and controls for their corresponding Data Domain, maintaining, and populating the Business Glossary and supporting and resolving Data Quality issues as part of the Data Quality Issue Management Group. Prepare data sharing and data delivery agreements for data sharing outside given Business Unit or Corporate Group, and specifically delineate what data is being shared, limitations on use along with restrictions on dissemination to other parties, systems, or applications. Further accountable for defining data privacy rules and aligning them with the Enterprise Privacy Policy in collaboration with Chief Privacy Officer. Define archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsibilities include the definition and validation of a business critical process and the associated critical data elements (CDEs) that support them.
2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.
3. Data Quality:
a. Define Data Quality rules and standards for corresponding Business Unit or Corporate Group.
b. Collaborate and coordinate with Data Quality Lead and team, Data Quality Issues Management Group, and Data Domain Working Group to align Data Quality rules and standards for corresponding Business Unit or Corporate Group with enterprise-level Data Quality rules and standards - collaborate with Data Quality COE Lead and team, Data Quality Issues Management Group and Data Domain Working Group.
c. Partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
d. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
e. Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group.
f. As member of Data Quality Issue Management Group and/or Data Domain Working Group, escalate Data Quality issues and considerations as necessary to the Enterprise Data Governance Council - collaborate with Enterprise Data Governance Council.
g. Assist in resolving Data Quality Issues, either as part of Business Unit / Corporate Group or as part of the Data Quality Issue Management Group or as part of the Data Domain Working Group - collaborate with Data Quality Issue Management Group; Data Domain Working Group.
4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.
5. Data Privacy, Security, Retention and Archiving:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer.
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Equivalent combination of advanced education and related experience, which could include any combination of: 8-10 years of experience managing business processes or experience in technical-related decisions on the business side
2. Ability to translate enterprise strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions.
3. Executive level communications skills, including, strong negotiation/facilitation/presentation skills and experience negotiating with vendors for relevant products and services.
4. Significant knowledge of current and emerging application software products and tools
5. Extensive project management experience to include multi-million dollar projects completed on time, within budget and delivering quality results
6. Strong analytical and architectural skills
7. Ability to manage a high volume of internal client relationships
8. Knowledge of all phases of software engineering life cycle and experience with process improvement models
Preferred Qualifications:
1. Bachelor's or master's degree in business analytics, computer science, Information Technology, or a related field
2. Proven experience in a senior leadership role, preferably in a financial institution with a focus on financial crimes prevention
3. Extensive knowledge of Data and Analytics including emerging trends
4. Strong understanding of banking operations, risk management, and regulatory compliance
5. Excellent leadership, communication, and interpersonal skills
6. Project management experience and proficiency in managing budgets
7. Familiarity with machine learning, data analytics, and artificial intelligence in financial institutions
8. Banking or financial services experience, especially in a particular niche area
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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