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Data Operations Intern Jobs in Milton, ON (NOW HIRING)

Hitachi

ALM Scripting & Reporting Intern

Toronto, ON · Hybrid

CA$23 - CA$30/hr

Intern Orientation * Online Onboarding Curriculum * Buddy Program for mentorship and guidance Hands ... operations. * Process & Quality Assurance: Documenting the data processing steps for Reports ...

Coty

Operational Trade Marketing Intern

Toronto, ON · On-site

CA$36K/yr

OPERATIONAL TRADE MARKETING INTERN TORONTO, ON We're COTY, a global leader in beauty. We believe in ... Ability to gather and analyse data and develop fact-based recommendations that are a result of the ...

coty

Operational Trade Marketing Intern

Toronto, ON

CA$36K/yr

OPERATIONAL TRADE MARKETING INTERN TORONTO, ON We're COTY, a global leader in beauty. We believe in ... Ability to gather and analyse data and develop fact-based recommendations that are a result of the ...

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Data Operations Intern information

What is a data operations intern?

Data Operations Interns are entry-level professionals who assist organizations in managing, processing, and maintaining data systems. They typically support data entry, data cleansing, and data quality assurance tasks, often under the supervision of senior data operations staff. Their responsibilities may also include assisting with database management, running reports, and troubleshooting issues with data flow or integrity. This role provides valuable hands-on experience in data management and exposure to database tools and technologies.

What are some common challenges a data operations intern may face during their internship?

As a Data Operations Intern, you may encounter challenges such as working with large and complex datasets, ensuring data accuracy, and managing multiple data sources. Adapting to new tools and technologies, such as SQL databases or data visualization software, is also common. Interns often need to balance attention to detail with efficiency while collaborating closely with data engineers and analysts to support ongoing projects and meet deadlines.

What is the difference between Data Operations Intern vs Data Analyst Intern?

AspectData Operations InternData Analyst Intern
Required SkillsData management, basic SQL, Excel, attention to detailData analysis, SQL, Excel, visualization tools
Work EnvironmentData processing teams, operations departmentsAnalytics teams, business intelligence units
Typical TasksData cleaning, database updates, process automationData interpretation, report creation, insights generation

The Data Operations Intern focuses on managing and maintaining data systems, ensuring data quality, and supporting operational processes. In contrast, the Data Analyst Intern emphasizes analyzing data to generate insights and support decision-making. Both roles require similar technical skills but differ in their primary focus and daily tasks.

What are the key skills and qualifications needed to thrive as a data operations intern?

To thrive as a Data Operations Intern, you need a basic understanding of data management, analytical thinking, and proficiency in statistics or computer science, often supported by current enrollment in a related degree program. Familiarity with data analysis tools like Excel, SQL, and possibly Python, as well as exposure to data visualization platforms, is typically expected. Attention to detail, strong problem-solving skills, and effective communication help interns stand out in this role. These competencies are crucial for ensuring data accuracy, supporting business decision-making, and collaborating effectively within data-driven teams.
What cities near Milton, ON are hiring for Data Operations Intern jobs? Cities near Milton, ON with the most Data Operations Intern job openings:
Data Operations Intern jobs near you

Business Operations Intern - B2B Support (12 month contract)

Rakuten Kobo

Toronto, ON • On-site

Full-time

Posted 11 days ago

Job description

Job Description:

Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees - from interns and co-ops to permanent staff - and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early careers opportunities are built with you in mind - with experiences tailored to your individual skills and interests.

We offer a start-up environment, interesting and engaging work within the technology and publishing industries, and a group of friendly and talented individuals. Additionally, our employees rank us highly in terms of commitment to work-life balance and a company culture committed to caring for our employees.

If you're looking for a company that inspires passion, personal, and professional growth - join Kobo and come help us on our mission of making reading lives better.

The Role:

Rakuten Kobo Inc. is looking for a Business Operations Intern - B2B Support to join our Business Operations team as an intern for 12 months starting in August 2026. The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.

This role is specifically responsible for monitoring and resolving inbound requests from internal teams, publishers, and customers. Reporting to the Business Operations Analyst, the Business Operations Intern - B2B Support acts as the first level triage for most inbound audiobook and eBook related issues, including investigation of metadata and content processing failures, and incoming requests from customers and partners.

The Business Operations Intern - B2B Support is also responsible for supporting the creation and maintenance of relevant documents and help articles as related to their functional areas. They may also assist in creating relevant publisher help center content.

The Business Operations Intern - B2B Support will support the Business Operations Analyst in collecting feedback and metrics from the tickets and QA issues they handle. The data they collect and provide from the various Business Operations ticketing queues in their work is then used to uncover trends and provide feedback to drive audiobook technology and operational improvements and investments for both audiobooks and Kobo's self-publishing program, Kobo Writing Life (KWL).

Responsibilities Include:

Front-Line Support

  • Triage incoming tickets from ebook and audiobook publishers and KWL authors.
  • Investigate, troubleshoot, solve or escalate audiobooks/ebook issues and first step tickets as required, from functional area or as assigned/delegated.

Data Collection

  • Review and analyze recurring issues and communicate recommendations based on findings as directed by the Business Operations Analyst.
  • Create and pull catalogue reports using SQL or our internal content management system as requested.
  • Share information as requested to client teams, development and delivery teams, content management, and external vendors on the investigation and resolution of bugs.

Documentation

  • Maintain audiobook and eBook-related process documentation as requested by the Business Operations Analyst.
  • Assist in maintaining KWL-related process documentation as requested by the Business Operations Analyst.

Project Support

  • Support Business Operations, Content, and Kobo Writing Life with projects on an ad-hoc basis and as available/directed.
  • Assisting with research into digital publishing standards and topics.
  • Content Policy Review

The Skillset:

Required:

  • College/university education or equivalent course study, ideally with a focus on publishing or book selling programs, a college/university diploma or work/project experience in the realm of digital media/content, or other books related experience (for example: experience working at a bookstore, running a book blog/Bookstagram/BookTube, etc.).
  • A strong interest in digital media, books, self-publishing, and technology - if it is your heart's desire to be an editor, you are not going to have much fun. But if it is a potent mix of technology and books, you are in the right place.
  • General understanding of the book industry (ISBNs, ONIX files, .epub formats are all familiar terms).
  • Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table).
  • Detail and task-oriented, with strong research and organizational skills.
  • Flexibility and ability to juggle many projects and priorities simultaneously.
  • Strong communication skills: you have the ability to compose a professional email and handle ongoing communication with external parties regarding technical issues, you aren't afraid to ask questions or follow up on action items or requests for information.
  • Experience with the Kobo ecosystem: you've read a book from Kobo, know how our apps and devices work, are familiar with our reading experience, and/or have published a book through Kobo Writing Life.

Nice to Haves:

  • Specific knowledge of audiobooks, audiobooks, and/or .epub files.
  • Experience working with XML languages.
  • Experience working with audio.

The Perks:

  • Flexible hours and hybrid remote working environment
  • Subsidized in-office lunches
  • Four extended long weekends in the summer
  • Talent and development training budget
  • Free Kobo device + free weekly e-book or audiobook
  • Weekly Kobo Tech University sessions
  • Dog friendly office

Salary - $40,000.00 CAD

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo Inc. is one of the most advanced global ecommerce companies, with the world's most innovative e-reading services offering more than 6 million eBooks and audiobooks to 30 million + customers in 190 countries. Kobo delivers the best digital reading experience through creative innovation, award-winning e-readers, and top-ranking mobile apps. Kobo is a part of the Rakuten group of companies.


Rakuten Kobo Inc. is an equal opportunity employer. Accessibility accommodations for candidates with disabilities participating in the selection process are available on request. Any information received related to accommodation needs of applicants will be addressed confidentially.


Rakuten Kobo would like to thank all applicants for their interest in this role however only qualified candidates will be shortlisted.

Beware of fraudulent job offers claiming to be from Rakuten. Rakuten does not send unsolicited job offers or request money during the recruitment process. Learn more: https://rakutenemploymentalert.com/


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