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Data Operations Director Jobs in Chicopee, MA (NOW HIRING)

MANTECH

Senior Data Manager

Springfield, MA

Direct and lead contractor data operations team members, providing project management guidance and technical expertise for data creation and management initiatives. * Conduct regular QC and ...

New

MANTECH

Senior Data Scientist

Springfield, MA

Ensure all sensor data adheres to Government directed data schemas, formats, and governance ... Experience developing and sustaining operational data pipelines supporting multiple data formats ...

Socket.dev

Director of HR Operations

Windsor, CT · On-site

$90 - $140/hr

Provides hands‑on leadership for the organization's HRIS platforms, including creating, preparing, analyzing, and reporting on HR data to support operational and strategic decision‑making.

Morris Group, Inc.

Director of HR Operations

Windsor, CT · On-site

$100 - $140/hr

Provides hands‑on leadership for the organization's HRIS platforms, including creating, preparing, analyzing, and reporting on HR data to support operational and strategic decision‑making.

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic ... Implement lean workflows, operational excellence initiatives, and data-driven KPIs (quality ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic ... Implement lean workflows, operational excellence initiatives, and data-driven KPIs (quality ...

flowcontrol

Director of Operations

Northampton, MA · On-site

Position Overview As Director of Operations, you will lead and oversee all operational, strategic ... Implement lean workflows, operational excellence initiatives, and data-driven KPIs (quality ...

ServiceNet Inc.

Senior Director of Operations

Holyoke, MA · On-site

$76 - $90/hr

Senior Director of Operations * 401(k) * 401(k) matching * Health insurance * Opportunity for ... Strategic Planning & Data-Driven Decision Making * Use operational dashboards and trend analyses to ...

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Data Operations Director information

See Chicopee, MA salary details

$52.3K

$129.2K

$201K

How much do data operations director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for data operations director in Chicopee, MA is $129,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $164,400.00 per year, depending on experience, location, and employer.

What does a Data Operations Director do?

A Data Operations Director is responsible for overseeing the management, organization, and optimization of a company's data-related processes and teams. They ensure data quality, security, and accessibility, while aligning data management with business goals. This role often involves supervising data analysts, engineers, and other professionals, and implementing strategies for data governance and compliance. The Data Operations Director also collaborates with other departments to support data-driven decision making and operational efficiency.

How does a Data Operations Director typically collaborate with cross-functional teams to ensure data integrity and accessibility?

A Data Operations Director works closely with IT, data engineering, analytics, and business units to establish robust data governance practices and streamline data workflows. They often lead efforts to standardize data definitions, enforce quality controls, and implement access protocols to ensure that stakeholders across the organization can use reliable data for decision-making. Regular meetings, project management tools, and clear communication channels are essential for aligning priorities and resolving data-related issues efficiently. This cross-functional collaboration is key to maintaining high data integrity and fostering a data-driven culture.

What are the key skills and qualifications needed to thrive as a Data Operations Director, and why are they important?

To thrive as a Data Operations Director, you need expertise in data management, analytics, process optimization, and a relevant degree such as in computer science, statistics, or information systems. Familiarity with data warehousing solutions, ETL tools, cloud platforms (like AWS or Azure), and certifications such as Certified Data Management Professional (CDMP) are commonly required. Leadership, strategic thinking, and strong communication skills are essential for driving cross-functional teams and aligning data initiatives with business goals. These capabilities ensure efficient, secure, and high-quality data operations that support informed decision-making and organizational growth.

What is the difference between Data Operations Director vs Data Analyst?

AspectData Operations DirectorData Analyst
Required CredentialsBachelor's or Master's in Data Science, Business, or related field; experience in data managementBachelor's in Data Science, Statistics, or related field; proficiency in data analysis tools
Work EnvironmentLeadership role overseeing data teams, strategic planningAnalyzing data sets, generating reports, supporting decision-making
Employer & Industry UsageUsed in organizations with large data operations, tech, finance, healthcareCommon across various industries for data insights and reporting

The Data Operations Director focuses on managing data teams and strategic data initiatives, while the Data Analyst concentrates on analyzing data to generate insights. Both roles require strong data skills, but differ in scope and responsibilities.

What job categories do people searching Data Operations Director jobs in Chicopee, MA look for?

The top searched job categories for Data Operations Director jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Data Operations Director jobs?

Cities near Chicopee, MA with the most Data Operations Director job openings:

Data Operations Director jobs near you
Infographic showing various Data Operations Director job openings in Chicopee, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $129,196 per year, or $62.1 per hour.

Business Operations Director

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

$92K - $121K/yr

Full-time

Posted 5 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

196th of 311 rated insurance

Job description

The Opportunity
As a Director within Annuity New Business, you will be a critical member of the Annuity New Business leadership team, tasked with supporting field partners on new business applications. This role will work closely with other service leaders, third party administrators and a variety of field partners, to ensure we deliver a high-quality service experience.
The Team
This position leads the Variable Annuity New Business team, a group of highly skilled Case Managers responsible for delivering a top-tier service experience to MMFA and Third-Party Distribution partners. The team is cross trained across multiple new business functions, allowing them to provide flexible support as sales volumes shift. To support our strategic goal of expanding in the Variable Annuity market, we are advancing technology, product, and customer experience improvements. This role offers an exciting opportunity to guide the team through new developments while supporting continued sales growth.
The Impact:
  • Lead a team of associates responsible for providing exceptional service to field partners.
  • Participate actively as a member of the leadership team to achieve department specific goals and drive organizational performance. Demonstrate agility and resilience in a complex, evolving environment.
  • Lead individual development of team members by identifying opportunities for growth and creating a culture that inspires and motivates the team.
  • Evaluate business processes, identify areas for improvement, and support the development/implementation of strategic initiatives in partnership with peers and key business partners.
  • Leverage data to understand team performance and adherence to KPI's, and influence changes to processes, to improve advisor, customer, and associate experiences.
  • Work collaboratively with business partners across Operations, Third Party Distribution and New Markets, and Third party administrator staff to achieve goals that improve the advisor experience, gain operational efficiencies, and reduce unit cost.

The Minimum Qualifications
  • High School Diploma
  • 3+ years of annuity operations, life insurance operations, brokerage operations or new business processing experience
  • 2+ years of experience as a people leader, responsible for managing direct reports OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work.
  • 2+ years demonstrated experience analyzing business processes and implementing process improvements to improve efficiency, quality, or customer experience
  • 2+ years demonstrated experience prioritizing work, managing competing priorities, and working effectively in a fast-paced environment

The Ideal Qualifications
  • 2+ years' experience with Annuity products
  • Operational experience in a leadership role
  • College Degree
  • Dynamic and proactive; flexible, resilient and comfortable with ambiguity. Adapts quickly to changing business priorities; is open to new ideas and continuous learning.
  • Strong written and verbal communication skills; adapts communication to meet the needs of the audience.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RS1
Salary Range:
$92,800-$121,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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