Data Integrity Manager Jobs in Massachusetts (NOW HIRING)

Reporting to the Manager of Payor Relations and Reimbursement, the Provider Data Integrity Analyst plays a critical role in maintaining the accuracy and integrity of provider data across Keck Medicine of USC's faculty practice plans, hospitals, and affiliated clinical enterprises as it pertains to payer enrollment. This position supports payer enrollment, provider contracting, payer updates by auditing provider rosters, updating payer systems, and ensuring alignment between internal academic, clinical, and payer-facing systems. The Provider Data Integrity Analyst serves as a key steward of provider data, supporting accurate claims processing, regulatory compliance, directory accuracy, and network integrity for faculty physicians, advanced practice providers, residents, fellows, and allied health professionals.

Essential Duties

• Audit, reconcile, and validate provider rosters and loaded provider records across internal systems (faculty and KCMG practice plans, hospital systems, credentialing platforms) and external payer systems and directories for quality, financial, and regulatory accuracy.
• Ensure accurate provider demographic, practice location, specialty, and affiliation data for faculty and KCMG physicians, advanced practice providers, trainees, and affiliated providers.
• Process and track provider enrollments, demographic updates, specialty changes, revalidations, and terminations in payer and internal systems.
• Identify, investigate, and resolve discrepancies between contracting records, credentialing data, payer enrollment files, and provider directories; provide documented findings and remediation recommendations.
• Analyze provider roster files and data extracts using Excel and reporting tools to identify errors, trends, gaps, and systemic data quality issues.
• Develop, produce, and distribute provider- and network related reports and dashboards supporting operational decision making, compliance, accreditation, audit readiness, and provider issue resolution.
• Support payer roster submissions, directory attestations, periodic reconciliations, and corrective action efforts.
• Serve as a subject matter expert for provider data governance, directory accuracy standards, and payer and regulatory audit preparation.
• Respond to payer inquiries, provider data disputes, and internal and external audit requests in a timely and professional manner.
• Manage and support the integrity of provider data.
• Coordinate with Provider Contracting, Payer Enrollment, Credentialing, Revenue Cycle, IT, and external payers.
• Performs intermediate spreadsheet analyses and database solutions using tools such as Excel and Microsoft Word.
• Develop and maintain provider data documentation, standards, procedures, and audit trails to support internal controls, compliance, and sustainability.

Required Qualifications:

• Req Bachelor's Degree Information Management, Healthcare Information, Business, Mathematics, Statistics, or related fields.
• Req Experience in Healthcare environment working in Credentialing and Provider Enrollment.
• Req Ability to develop indicators, monitoring and evaluation systems as well as methods to gather data to provide analysis of trends or other relevant relationships.
• Req Strong working knowledge of current Microsoft operating systems (to include creating reports, tables and queries).
• Req Strong analytical and problem solving skills.
• Req Motivated to acquire new skills and knowledge or improved performance while working under pressure.
• Req Strong work ethic and completes tasks in a timely and efficient manner.
• Req Effective and clear communication, influencing, partnering skills, using appropriate channels to maintain working relationships.
• Req Ability to prioritize and manage multiple deadlines in a fast-paced environment
• Req Progressive experience with data extracts, manipulation and/or database management.
• Req Experience in Provider Rostering and Payer enrollment.

Preferred Qualifications:

• Pref Experience supporting regulatory audits or payer reconciliations.
• Pref Clear and professional written and verbal communication skills.
• Pref Experience working in an academic medical center or faculty practice plan.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth-advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health-organizationally, financially, and within the communities we serve-driving continued growth from within and beyond the system's boundaries.
The annual base salary range for this position is $71,386.00 - $116,865.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email atuschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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