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Data Insight Jobs in Pennsylvania (NOW HIRING)

Data Ideology LLC

Data Engineer

Pittsburgh, PA · On-site +1

$111K - $133K/yr

Our data analytics advisory services enable our customers to transform data into insights by driving a culture of empowerment and ownership of results. Our team consists of highly motivated ...

Penske

Data Scientist

Reading, PA

Ability to collect, cleanse and analyze complex data and translate data insights into action Ability to organize and prioritize work to meet multiple deadlines Strong problem-solving skills, learning ...

Penske

Data Scientist

Reading, PA

Ability to collect, cleanse and analyze complex data and translate data insights into action Ability to organize and prioritize work to meet multiple deadlines Strong problem-solving skills, learning ...

Penske

Data Scientist

Reading, PA · On-site

... data insights into action • Ability to organize and prioritize work to meet multiple deadlines • Strong problem-solving skills, learning agility, attention to detail, and passion for logistics ...

Essity

Marketing Data Analyst

Philadelphia, PA · On-site

This role develops dashboards and insights, maintains data accuracy, and helps strengthen analytics tools and capabilities. Working closely with the sales team, internal stakeholders, IT, global ...

NAVA Software Solutions

Data Analyst

Malvern, PA · On-site

Analyzes data, assesses trends and develops actionable insights and recommendations in support of business objectives. Core Responsibilities * Engages with internal partners to understand business ...

Maintec Technologies

Data Architect

Erie, PA · On-site

$62 - $79.50/hr

Provide insights into modern Data & Analytic technologies and new use cases business intelligence and predictive analytics * Lead design, prototyping and delivery of software solutions within the ...

Inficare Technologies

Data Analyst

Malvern, PA · On-site

Perform analyses of historical data to surface trends and insights using advanced analytical methods. * Prepare and deliver visualizations and internal presentations that translate analytic insights ...

Winaxis

Data Scientist

Philadelphia, PA · On-site

$60/hr

... insights to non-technical stakeholders. - Utilize Databricks (or Spark) for distributed data processing and manage large-scale/big data (e.g., telecom network data, high-volume transactions ...

Atoms

Data Scientist

Warrendale, PA · On-site

Responsibilities : • Perform in-depth data analysis to identify trends, patterns, and insights. • Develop statistical models and machine learning algorithms to solve business problems. • Create ...

Saxon Global

Data Scientist

Chesterbrook, PA

... provide insights that can contribute to or drive the development of an approach or solution ... Working with Data Engineers determine how to best source data, including identification of ...

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Showing results 1-20

All JobsData Insight JobsData Insight Jobs in Pennsylvania

Data Insight information

See Pennsylvania salary details

$46.1K

$165.4K

$244.1K

How much do data insight jobs pay per year?

As of Jul 5, 2026, the average yearly pay for data insight in Pennsylvania is $165,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,800.00 and $170,400.00 per year, depending on experience, location, and employer.

What is the difference between Data Insight vs Data Analyst?

AspectData InsightData Analyst
Required CredentialsTypically a degree in data science, analytics, or related fields; certifications like Tableau, Power BIOften a degree in statistics, mathematics, or related fields; certifications in Excel, SQL, or analytics tools
Work EnvironmentCollaborates with business teams to provide strategic insights; may work in tech, finance, marketingAnalyzes data sets, prepares reports, and visualizations; works across various industries
Employer & Industry UsageUsed by companies seeking actionable insights for decision-makingEmployed in diverse sectors for data analysis and reporting

Data Insight professionals focus on deriving strategic insights from data to inform business decisions, often working closely with stakeholders. Data Analysts primarily analyze data sets, create reports, and visualize data to support operational and strategic needs. While both roles require analytical skills and familiarity with data tools, Data Insights roles tend to emphasize strategic thinking and business impact, whereas Data Analysts focus on data processing and reporting.

What are the key skills and qualifications needed to thrive as a Data Insight professional, and why are they important?

To thrive as a Data Insight professional, you need strong analytical skills, statistical knowledge, and a background in data science or a related field. Proficiency in data analysis tools such as SQL, Python, R, and visualization platforms like Tableau or Power BI, along with relevant certifications, is typically required. Exceptional problem-solving abilities, business acumen, and effective communication skills help translate complex data into actionable insights. These capabilities are critical for driving data-driven decisions and generating measurable business value.

What are Data Insight professionals?

Data Insight professionals are experts who analyze and interpret data to uncover valuable trends, patterns, and actionable information that help organizations make informed decisions. They use various analytical tools and techniques to transform raw data into meaningful insights that can drive business strategies, optimize operations, and solve complex problems. Their work typically involves collecting, cleaning, and processing data, as well as presenting findings to stakeholders in a clear and impactful way.

How does a Data Insight professional typically collaborate with other departments within an organization?

Data Insight professionals frequently work cross-functionally, partnering with teams such as marketing, product, finance, and operations to translate raw data into actionable business strategies. They often participate in meetings to understand stakeholder goals, gather requirements, and present their findings through clear reports or visualizations. Effective communication and the ability to tailor insights for non-technical audiences are crucial, as these professionals help bridge the gap between data analysis and strategic decision-making across the company.
What are popular job titles related to Data Insight jobs in Pennsylvania? For Data Insight jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Data Insight jobs in Pennsylvania look for? The top searched job categories for Data Insight jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Data Insight jobs? Cities in Pennsylvania with the most Data Insight job openings:
Data Insight jobs near you
Infographic showing various Data Insight job openings in Pennsylvania as of June 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $165,414 per year, or $79.5 per hour.

Sr. Customer Insight Analyst

Business Processing Solutions, LLC

Philadelphia, PA • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Join Our Team at Duncan Solutions, LLC
Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.
WORK LOCATION
This role is Hybrid role to our Philadelphia office working 2-3 days in office.
Address: 701 Market Street Philadelphia, PA 19106
Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.
PAY TRANSPARANCY
This role will offer $75,000 - $95,000 annually, depending on experience, skills, and location.
Employees may also be eligible for performance-based incentives and additional benefits as part of our total rewards package.
POSITION SUMMARY
The Senior Customer Insight Analyst is responsible for developing, managing, and optimizing communications delivered across all customer-facing channels, including direct mail, email, and text/SMS. This role plays a critical part in ensuring the quality, consistency, and compliance of communications across the organization's Parking, Tolling, and Municipal Collections contracts. The ideal candidate brings a strategic mindset to language assessment and template development, paired with a rigorous analytics orientation to measure channel effectiveness and drive continuous improvement across all outreach programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Omni-Channel Strategy & Execution
  • Design, manage, and optimize outbound communications across direct mail, email, and text/SMS channels in support of collections and processing contract requirements.
  • Develop and maintain a unified channel calendar that coordinates all communication touchpoints across Parking, Tolling, Municipal Collections, and other client types.
  • Collaborate with internal stakeholders and vendors to align channel strategies with contract-specific compliance, volume, and timing requirements.
  • Identify and implement new channel strategies, initiatives, and delivery methods to enhance customer engagement and collections performance.
  • Ensure adherence to outreach schedules to eliminate delivery slippage and maintain budgetary compliance.

Language Assessment & Template Development
  • Assess and evaluate messaging language for compliance, clarity, effectiveness, and brand alignment across all communication channels.
  • Develop, maintain, and govern a library of approved communication templates for direct mail, email, and SMS, ensuring consistency and regulatory compliance.
  • Recommend and implement content enhancements to improve customer response rates, readability, and overall campaign engagement.
  • Partner with legal, compliance, and operations teams to review and approve new or revised template language.
  • Lead A/B and test-and-control content experiments to validate messaging effectiveness and inform template iteration.

Reporting & Analytics
  • Build and maintain dashboards and reporting frameworks that track performance across all omni-channel communications, including delivery rates, response rates, pay rates, and opt-out metrics.
  • Conduct in-depth analysis of channel performance using test and control segments to identify trends, recommend improvements, and optimize results.
  • Deliver regular and ad hoc performance reports to senior management, translating data insights into actionable recommendations.
  • Monitor campaign results and operational processes to ensure compliance and performance objectives are achieved across all client programs.
  • Analyze cost-per-contact and ROI across channels to support budget planning and vendor negotiations.

Vendor & Project Management
  • Coordinate with direct mail, email, and SMS vendors to ensure timely production, delivery, and inventory management of all outreach materials.
  • Maintain strong vendor relationships and ensure all contractual obligations are met.
  • Lead cross-functional projects and initiatives supporting channel strategy goals, with minimal direction required.
  • Identify opportunities to reduce expenses and explore new delivery methods to enhance efficiency and effectiveness.

What You'll Need to Succeed
  • Demonstrated experience managing communications across at least two of the following channels: direct mail, email, and text/SMS.
  • Proven experience in template development, content governance, or communications quality management.
  • Strong background in reporting and analytics, with experience building dashboards and synthesizing data into actionable insights.
  • Experience supporting Parking, Tolling, or Municipal Collections programs is a strong plus.
  • Proficiency in omni-channel communications platforms and tools, including SendGrid and Amazon SES (email), Twilio and Amazon SNS (SMS), as well as direct mail management systems.
  • Strong analytical skills with experience in Excel, SQL, Databricks, or similar tools.
  • Exceptional written communication skills with a keen eye for language, tone, and compliance-sensitive messaging.
  • Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously.
  • Ability to assess and interpret campaign data to inform strategic decisions and communicate findings to non-technical audiences.

EDUCATION / EXPERIENCE / SKILLS
  • High school diploma or GED required.
  • 5+ years of experience in multi-channel or omni-channel marketing, communications, or customer outreach operations.

PREFERRED
  • 5+ years of experience in collections, financial services, government processing, or a related regulated industry preferred.
  • Vendor management experience required; experience managing print, email, or SMS fulfillment partners preferred.
  • Working knowledge of consumer communication regulations (TCPA, FDCPA) as applicable to collections outreach preferred.

Physical Demands and Working Conditions
  • This role is primarily computer-based and may be performed in an office or remote work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WHAT WE OFFER
Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:
Medical, Dental, & Vision Insurance
  • Medical, Dental, & Vision Insurance
  • Healthcare & Dependent Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) with Employer Contribution
  • Company Paid Life and AD&D Insurance
  • Company Paid Short- & Long-Term Disability
  • Employee Assistance Program (EAP)
  • 401(k) with Employer Match (Traditional/Roth/Safe Harbor)

Paid Time Off
  • 10 Company Holidays
  • PTO Accrual
  • Sick Time Accrual
  • Parental Leave
  • Jury Duty
  • Military Leave
  • Bereavement

Other Voluntary Benefits
  • Life and AD&D Insurance for Employees/Spouse/Child(ren)
  • Critical Illness
  • Accident Insurance
  • Dependent Care Flexible Spending Account (DCFSA)

Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
Please visit our website to learn more about us https://www.duncansolutions.com/
To view all of our current job opportunities, please visit
https://businessprocessingsolutions.bamboohr.com/careers

Apply