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Data Center Support Jobs in Chicago, IL (NOW HIRING)

Lightning AI

Data Center Technician

Lisle, IL · On-site

$80K - $90K/yr

Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved * Work with RMA team to ensure faulty parts are returned and replacements are ordered

CCI Systems, Inc.

Data Center Technicians

Waukegan, IL · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... This role supports high-performance network deployments by ensuring all systems meet established ...

CCI Systems, Inc.

Data Center Technicians

Gary, IN · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... This role supports high-performance network deployments by ensuring all systems meet established ...

Pico

Data Center Engineer

Chicago, IL · On-site

$70K - $100K/yr

From infrastructure to connectivity, we support our clients through the full trading lifecycle. We ... Maintain overall Data Centre cleanliness and appearance * Work flexible shift schedules including ...

NTT Data, Inc.

Data Center Technician L1

Chicago, IL · On-site

... ideas are valued, and your growth is supported. Your role at a glance Key Roles and ... Understanding of the mechanical, electrical, and fire life safety systems used in a data centre ...

Hackajob

Principal, Data Center Operator

Chicago, IL · On-site

$172K/yr

Data Center Expansion Support: Leads and oversees new region builds and expansion activities, both onsite and remotely. Acts as primary liaison with project teams and data center engineering ...

hackajob

Principal, Data Center Operator

Chicago, IL · On-site

$172K/yr

Data Center Expansion Support: Leads and oversees new region builds and expansion activities, both onsite and remotely. Acts as primary liaison with project teams and data center engineering ...

AA2IT

Data Center Specialist

Lisle, IL · On-site

AA2IT is a company focused on providing IT services, and they are seeking a Data Center Specialist to support and maintain IT services within a Data Center environment. The role involves hardware ...

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Showing results 21-40

All JobsData Center Support JobsData Center Support Jobs in Chicago, IL

Data Center Support information

See Chicago, IL salary details

$28.8K

$75.1K

$90.7K

How much do data center support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for data center support in Chicago, IL is $75,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,600.00 per year, depending on experience, location, and employer.

What is a data center support specialist?

A Data Center Support specialist is responsible for maintaining the day-to-day operations of data centers, including monitoring hardware, troubleshooting technical issues, and ensuring optimal performance of servers and network systems. They assist with installations, upgrades, repairs, and routine maintenance of data center equipment. Additionally, they ensure that the data center environment is secure, efficient, and compliant with industry standards. Their work is crucial for minimizing downtime and supporting the IT infrastructure of organizations.

What are the key skills and qualifications needed to thrive as a data center support professional?

To thrive as a Data Center Support professional, you need strong knowledge of computer hardware, networking, operating systems, and typically an associate degree or relevant certifications such as CompTIA A+ or Cisco CCNA. Familiarity with data center infrastructure management (DCIM) tools, remote monitoring systems, and ticketing platforms is important. Attention to detail, problem-solving ability, and clear communication are crucial soft skills for handling urgent technical issues and collaborating with teams. These competencies ensure data center uptime, efficient incident response, and reliable service delivery, which are vital for business continuity.

What are the typical challenges faced in a data center support role and how can they be managed effectively?

Data Center Support professionals often encounter challenges such as managing hardware failures, maintaining uptime during scheduled maintenance, and troubleshooting network connectivity issues. These situations require strong problem-solving skills, attention to detail, and the ability to work efficiently under pressure. Effective communication with IT teams and vendors is crucial to resolve issues quickly and minimize downtime. Staying updated on best practices and regularly following documented procedures helps ensure smooth operations and reduces the risk of critical errors.

What is the difference between Data Center Support vs Network Technician?

AspectData Center SupportNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, hardware-focusedOffice, data centers, network infrastructure
Primary ResponsibilitiesMaintaining servers, hardware troubleshooting, hardware installationConfiguring, installing, troubleshooting network devices
Industry UsageIT, data center operations, hosting providersIT, telecommunications, enterprise networks

Data Center Support and Network Technician roles share certifications and work environments but differ mainly in focus. Data Center Support emphasizes hardware and server maintenance within data centers, while Network Technicians focus on network infrastructure and device configuration. Both roles are essential in IT operations but serve distinct technical areas.

Do data center support pay well?

Data center support technicians typically earn a median salary that is competitive within the IT support field, with pay often increasing with experience, certifications, and technical skills such as network or server management. Entry-level positions may start around minimum wage, while experienced professionals with specialized skills can earn higher wages, especially in larger or more complex data center environments.

How do I start a career in a data center support?

To start a career in data center support, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, networking, and operating systems. Relevant certifications such as CompTIA A+ or Network+ can improve job prospects, and hands-on experience through internships or entry-level IT roles is valuable. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

What is an entry-level job at a data center?

An entry-level job at a data center typically involves tasks such as monitoring equipment, performing basic maintenance, and assisting with hardware setup. These roles often require minimal experience and may include positions like Data Center Technician or Support Associate, with skills in troubleshooting and familiarity with data center infrastructure tools.

What qualifications do I need to work as a data center support?

Data center support roles typically require a high school diploma or equivalent, with many employers preferring an associate's degree or technical certification in IT, networking, or computer systems. Relevant skills include knowledge of hardware, operating systems, and network troubleshooting, often supported by certifications such as CompTIA A+ or Network+. Strong problem-solving skills and the ability to work in a fast-paced environment are also important.

What are popular job titles related to Data Center Support jobs in Chicago, IL?

For Data Center Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Data Center Support jobs in Chicago, IL look for?

The top searched job categories for Data Center Support jobs in Chicago, IL are:

Data Center Support jobs near you
Infographic showing various Data Center Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,146 per year, or $36.1 per hour.

1143 - Data Center Technician L1

NTT Data, Inc.

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

NTT Data rating

7.5

Company rating: 7.5 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

110th of 226 rated it services

Job description

Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.
The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.
What we are looking for
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:
  • Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
  • Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
  • Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
  • Tests performance of electromechanical assemblies and electronic voltmeters.
  • Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
  • Inspects parts for surface defects.
  • Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
  • Aligns, fits or assembles component parts, using hand or power tools.
  • Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control
  • Analyzes systems to ensure best practices for both internal and external customers
  • Provides feedback to DCO Engineering on the effectiveness of existing standards and processes
  • Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades
  • Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program
  • Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
  • Manages systems to avoid unplanned customer-impacting events
  • Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
  • Performs other duties as assigned
  • Regular, predictable attendance is essential to satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES
  • Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems
  • Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
  • Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
  • Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
  • Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
  • Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
    • Chilled Water Systems
    • Large Centrifugal Chillers
    • Cooling Towers
    • Heat Exchangers
    • Water Treatment Systems
    • VFD's and Pumps
    • HVAC equipment
    • CRAC/CRAH's
    • Humidification Systems
    • Water heaters
    • Water/Air filters
    • BMS and PLC Controls
    • Emergency Standby Diesel Generator Systems
    • Fuel/Oil systems,
    • 480/277 and 208/120 electrical generation and distribution
    • Static UPS Systems
    • Double Interlock Pre-Action Systems
  • Excellent communication skills, both written and oral
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
  • Ability to communicate effectively with customers and internal staff and effectively work in team environment
  • Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
  • Ability to learn quickly and address issues as they arise during normal working hours or after hours.
  • Ability to operate in and promote a rigorous process-driven team environment
  • Ability to logically analyze and solve problems
  • Ability to effectively multi-task multiple projects
  • Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
  • Ability to operate electrical tools such as a multi-meter or infrared camera
  • Ability to operate a forklift
  • Must be comfortable working in a high stress, fast paced environment with shifting priorities.
  • Must be able to work on a shift which may require nights, holidays, and some weekends.
  • Possess critical thinking and complex problem solving skills

L1 EDUCATION & EXPERIENCE
  • High School Diploma required.
  • Associate's Degree or equivalent education and/or work experience and a minimum of 2 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant) required.
  • CPR/First Aid and NFPA70E Certified during employment.
  • Possession of an OSHA approved forklift certification or the ability to obtain one after hire required.

L2 EDUCATION & EXPERIENCE
  • Associate of Science in Technology degree or equivalent education and/or work experience plus
  • Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)
  • CPR/First Aid and NFPA70ECertification during employment
  • Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required
  • High School Diploma or GED required.

PHYSICAL REQUIREMENTS
  • Primarily walking, standing, and bending with some sitting.
  • Ability to communicate effectively with verbal, visual and listening skills
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.
  • Able to lift and carry heavy equipment, up to 50 pounds.
  • Ability to climb ladders and work on raised platform.

WORK CONDITIONS
  • Data Center environment with varying temperatures and loud noises.
  • Potential extensive daily usage of workstation or computer.
  • Must work on-site; no telecommuting permitted.

SPECIAL REQUIREMENTS
  • Must be willing to be part of the after-hours notification and escalation protocol.
  • Must wear leather close-toed shoes with a solid rubber sole.

Compensation Pay Range
This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.00 - $61.25 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

What NTT Data employees say

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Hours and flexibility

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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