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Data Center Shift Supervisor Jobs in Florida (NOW HIRING)

H5 Data Centers

Data Center Support Technician

Tampa, FL · On-site

$23 - $28/hr

The candidate must be willing to work any shift assigned to them, weekends and holidays. Essential Job Functions * Responsible for all aspects of physical security at the data center * Video ...

MyFlorida

Data Center Manager

Tallahassee, FL · Hybrid

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... supervisory capacity. Progressively responsible information systems experience can substitute on a ...

State of Florida

Data Center Manager

Tallahassee, FL · Hybrid

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... supervisory capacity. Progressively responsible information systems experience can substitute on a ...

State of Florida

Data Center Manager

Tallahassee, FL · On-site

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... supervisory capacity. Progressively responsible information systems experience can substitute on a ...

Florida Legislature

Data Center Manager

Tallahassee, FL · On-site

$158K/yr

The Data Center Manager functions as a trusted second in command of operational activities, leading ... supervisory capacity. Progressively responsible information systems experience can substitute on a ...

Florida Legislature

Data Center Manager

Tallahassee, FL · Hybrid

$68K - $149K/yr

The Data Center Manager functions as a trusted second in command of operational activities, leading ... supervisory capacity. Progressively responsible information systems experience can substitute on a ...

CCI Systems, Inc.

Data Center Technicians

Miami, FL · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Shift is typically Monday-Saturday between the hours of 7:00 a.m. to 5:00 p.m. CST but hours vary ...

CCI Systems, Inc.

Data Center Technicians

Tampa, FL · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Shift is typically Monday-Saturday between the hours of 7:00 a.m. to 5:00 p.m. CST but hours vary ...

CCI Systems, Inc.

Data Center Technicians

Miami, FL · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Shift is typically Monday-Saturday between the hours of 7:00 a.m. to 5:00 p.m. CST but hours vary ...

CCI Systems, Inc.

Data Center Technicians

Tampa, FL · On-site

We are seeking Data Center Technicians who are responsible for installing, splicing, testing, and ... Shift is typically Monday-Saturday between the hours of 7:00 a.m. to 5:00 p.m. CST but hours vary ...

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Data Center Shift Supervisor information

What does a data center shift supervisor do?

A Data Center Shift Supervisor oversees the daily operations of a data center during their assigned shift. They manage a team of technicians, ensure the facility runs smoothly, monitor system performance, and respond to incidents or emergencies. Their responsibilities include maintaining uptime, enforcing security protocols, coordinating maintenance, and ensuring compliance with company policies. Shift Supervisors also report on operational issues and may participate in training staff or implementing new procedures.

What are the key skills and qualifications needed to thrive as a data center shift supervisor?

To thrive as a Data Center Shift Supervisor, you need strong knowledge of data center operations, IT infrastructure, and supervisory experience, often supported by relevant certifications such as CompTIA Server+ or ITIL. Familiarity with monitoring and management tools, such as DCIM (Data Center Infrastructure Management) systems, ticketing platforms, and incident response protocols, is typically required. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and coordinate responses to operational issues. These skills and qualities are crucial for maintaining uptime, ensuring operational efficiency, and leading teams in high-stakes, 24/7 environments.

What are some common challenges faced by data center shift supervisors, and how can they be addressed?

Data Center Shift Supervisors often encounter challenges such as coordinating a team across different shifts, handling unexpected technical incidents, and ensuring all operations adhere to strict uptime and security protocols. To address these challenges, supervisors frequently rely on clear communication, standardized procedures, and regular training to keep their teams aligned and prepared. Additionally, effective incident management and shift handover processes are crucial for maintaining seamless operations and minimizing downtime.

What is the difference between Data Center Shift Supervisor vs Data Center Technician?

AspectData Center Shift SupervisorData Center Technician
CertificationsOften requires certifications like CompTIA Server+, Cisco CCNA, or data center-specific trainingTypically requires CompTIA A+, Network+, or similar technical certifications
Work EnvironmentSupervises operations in data centers, overseeing staff and ensuring uptimePerforms hands-on hardware and network troubleshooting within data centers
ResponsibilitiesManaging shift activities, coordinating maintenance, and ensuring safety protocolsInstalling, maintaining, and repairing servers, network equipment, and infrastructure

The Data Center Shift Supervisor oversees daily operations and staff, focusing on management and coordination, while the Data Center Technician handles technical tasks and equipment maintenance. Both roles require technical knowledge, but the supervisor emphasizes leadership and oversight.

How much do data center shift supervisors make?

Data center shift supervisors typically earn between $60,000 and $90,000 annually, depending on experience, location, and the size of the data center. They often oversee technical staff, ensure operational efficiency, and may require certifications such as CompTIA Server+ or Cisco CCNA.

What cities in Florida are hiring for Data Center Shift Supervisor jobs?

Cities in Florida with the most Data Center Shift Supervisor job openings:

Data Center Support Technician

Tampa, FL • On-site

H5 Data Centers
IT Services • 11 - 50 employees
Learn more about H5 Data Centersexternal

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Job Description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

  1. Responsible for all aspects of physical security at the data center
    1. Video surveillance
    2. Access control administration
    3. Processing access requests
    4. Regular patrols
    5. Security policy enforcement
    6. Incident response
  2. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, and portal
    2. Processing requests and engage with subject matter experts as appropriate
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s
    4. Provide escort duties for H5 Telco’s and vendors as well as customer vendors
    5. Perform basic remote hand support duties on behalf of customers
    6. Primary focal point for incident management and escalations
  3. Facility Monitoring
    1. Monitor the health of building critical systems via BMS and visual inspection
      1. Power
      2. Cooling
      3. Fire systems
    2. Monitor the health of access control, camera surveillance and perimeter intrusion
    3. Monitor the health of critical IT systems
      1. Networks
      2. Servers
    4. Perform incident coordination on the event of significant incidents
      1. Initial response and dispatch of vendors
      2. Escalate to senior management
      3. Set up crisis ridge (if appropriate)
      4. Sent our advisories
      5. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. Minimum two (2) year college degree preferred

Experience:

  1. Excellent interpersonal and communication skills (written and oral)
  2. Familiar with physical security protocols
  3. Customer service experience
  4. IT system qualifications will be required if not already certified

Skills and Abilities

  1. Competent in the use of Windows, MAC and IOS systems
  2. Organization and time management skills
  3. Must be a self-starter, able to work in a fast paced constantly changing environment
  4. Ability to work well in a team environment or independently with minimal supervision
  5. Comprehensive understanding of data center best practices is a bonus


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