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Data Center Operator Jobs in Michigan (NOW HIRING)

DK Security

Call Center Operator

Grand Rapids, MI

$18/hr

Command Center Operators are an integral part of DK's team! They are responsible for providing ... Monitor, operate, test and data entry responsibility for a variety of computerized and electronic ...

Tenaris

$159.50K/yr

Lead Command Center and Data Center operations, including physical access control, infrastructure ... Update and maintain operational procedures, technical documentation, standards, and operating ...

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Data Center Operator information

See Michigan salary details

$38.6K

$144K

$236K

How much do data center operator jobs pay per year?

As of May 28, 2026, the average yearly pay for data center operator in Michigan is $144,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,500.00 and $197,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Center Operator, and why are they important?

To thrive as a Data Center Operator, you need strong technical aptitude in IT infrastructure, hardware troubleshooting, and basic networking, usually supported by an associate degree or relevant certifications like CompTIA Server+. Familiarity with data center management tools, monitoring systems, and ticketing software is typically required. Attention to detail, problem-solving skills, and the ability to work effectively under pressure are vital soft skills for this position. These skills and qualities are crucial for maintaining data center uptime, ensuring system reliability, and quickly resolving technical issues.

What are some common challenges Data Center Operators face during their shifts, and how can they effectively manage them?

Data Center Operators often encounter challenges such as maintaining uptime during unexpected hardware failures, managing environmental controls (like temperature and humidity), and responding quickly to system alerts. To manage these effectively, operators rely on well-documented protocols, regular training, and close collaboration with IT and facilities teams. Proactive monitoring, clear communication, and staying updated on new technologies also help minimize downtime and ensure smooth operations.

What are Data Center Operators?

Data Center Operators are IT professionals responsible for the day-to-day operations, monitoring, and maintenance of data centers. They ensure that servers, networking equipment, and other critical infrastructure run smoothly and securely. Their duties include handling system backups, responding to hardware and software issues, and performing regular inspections to prevent downtime. Data Center Operators also assist with equipment installations and upgrades, and they often work in shifts to provide 24/7 coverage for data center facilities.

What is the difference between Data Center Operator vs Network Technician?

AspectData Center OperatorNetwork Technician
CertificationsCompTIA Server+, Cisco CCNA (sometimes)CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server roomsNetworking labs, client sites
Primary ResponsibilitiesMonitoring servers, managing hardware, ensuring uptimeInstalling, troubleshooting, and maintaining network hardware and connections

While both roles involve technical skills and work in data or network environments, Data Center Operators focus on maintaining server hardware and data center operations, whereas Network Technicians specialize in network infrastructure and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Data Center Operator jobs in Michigan? For Data Center Operator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Data Center Operator jobs in Michigan look for? The top searched job categories for Data Center Operator jobs in Michigan are:
Data Center Operator jobs near you
Infographic showing various Data Center Operator job openings in Michigan as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $144,003 per year, or $69.2 per hour.
Call Center Operator

Call Center Operator

DK Security, Inc

Grand Rapids, MI

$18/hr

Full-time

Posted 13 days ago

DK Security rating

4.9

Company rating: 4.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

85th of 100 rated security

Job description

Call Center Operator

SCOPE: Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate management team as well as our supervisors and employees out in the field, and ultimately our customers and clients. In addition, the Command Center Operators are responsible for operating a multi-line switchboard, processing pre-employment background screening, processing company wide payroll, and most importantly providing outstanding customer service.

SCHEDULE:

E/O Saturday & Sunday 4 PM - 12 AM

COMPENSATION:

  • Rate of Pay: $18.00/hour

LOCATION: Kentwood, MI

JOB DESCRIPTION/RESPONSIBILITIES:

  • Must provide above excellent customer service when dealing with Clients, Customers, Co-Workers, etc.
  • Provide information and assistance to calling parties concerning emergency, security and general assistance needs.
  • Follow procedures in dispatching personnel for emergency and non-emergency response.
  • Accurately and quickly utilize computer-aided software for complaint documentation and processing of anonymous tip line calls.
  • Serve as an information resource to DK employees and clients. Locate requested information through additional sources as needed.
  • Process and report background screen requests.
  • Process payroll companywide.
  • Monitor an anonymous Whistleblower hotline, and provide thorough reports for clients.
  • Monitor CCTV system using recording devices.
  • Monitor, operate, test and data entry responsibility for a variety of computerized and electronic equipment used in access control, fire and security systems.
  • Prepare reports, activity logs and files. Assist in the maintenance and distribution of reports, records and files.
  • Assists security and event staff in scheduling/payroll processing, filling missed shifts, etc.
  • Must follow site specific post guidelines.
  • Document daily activities and incident reports.
  • Other duties as assigned.

QUALIFICATIONS:

  • Must be at least 18 years old or older.
  • Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, or crimes of moral turpitude, is required.
  • Must have impeccable grooming.
  • Must possess above average customer service skills.
  • Must have high school diploma or GED as well as some college experience.
  • Must present a friendly, positive, professional image to Clients, employees, supervisors, managers, and the general public.
  • Thorough knowledge of emergency procedures; ability to manage emergency situations while handling normal control center functions.
  • Ability to multi-task multiple job duties while maintaining confidentiality.
  • Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures.
  • Ability to effectively interact with professional personnel at all levels within the corporation, outside agencies and general public.
  • Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language.

DK Security is Michigan’s fastest growing security company. Established in 1995, we began as an investigations firm and quickly expanded to provide uniform security, event staff security, loss prevention services, and much more based on the needs of our clients.

DK Security can provide you an opportunity to grow, develop and meet new people in a professional setting. We offer you the opportunity to enjoy the atmosphere of working on a team in a position that serves a critical purpose. DK has earned a reputable name in the security industry thanks to our outstanding officers that work in the field, and we cannot wait to have you join our team!


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