Analyze trends and performance data to inform purchasing and pricing decisions * Maintain a strong ... Oversee the museum's online store ensuring accuracy and alignment with in-store offerings * Support ...
Analyze trends and performance data to inform purchasing and pricing decisions * Maintain a strong ... Oversee the museum's online store ensuring accuracy and alignment with in-store offerings * Support ...
Marketing Manager
Los Angeles, CA · On-site
$95K - $115K/yr
Results-driven & Analytical: Obsessed with data, ROAS, conversion rates, and measurable campaign ... Growth in museum attendance, event ticket sales, and membership acquisition/renewals. * Paid ...
Marketing Manager
Los Angeles, CA · On-site
$95K - $115K/yr
Results-driven & Analytical: Obsessed with data, ROAS, conversion rates, and measurable campaign ... Growth in museum attendance, event ticket sales, and membership acquisition/renewals. * Paid ...
Partnership Coordinator
Los Angeles, CA · On-site
$30 - $34/hr
... analysis reports, and analyze data to identify growth opportunities. Who You Are * A Master ... Museum)
Partnership Coordinator
Los Angeles, CA · On-site
$30 - $34/hr
... analysis reports, and analyze data to identify growth opportunities. Who You Are * A Master ... Museum)
Program Production Associate
La Jolla, CA · On-site
$24.62 - $25.92/hr
... operationsand provide analysis and evaluation of audience engagement and attendance. * In ... data. * Manage and evaluate program budgets and ticketing to ensure Museum programming is ...
Program Production Associate
La Jolla, CA · On-site
$24.62 - $25.92/hr
... operationsand provide analysis and evaluation of audience engagement and attendance. * In ... data. * Manage and evaluate program budgets and ticketing to ensure Museum programming is ...
Program Production Associate
La Jolla, CA · On-site
$24.62 - $25.92/hr
... analysis and evaluation of audience engagement and attendance. * In collaboration with the ... data. * Manage and evaluate program budgets and ticketing to ensure Museum programming is ...
Quick apply
Program Production Associate
La Jolla, CA · On-site
$24.62 - $25.92/hr
... analysis and evaluation of audience engagement and attendance. * In collaboration with the ... data. * Manage and evaluate program budgets and ticketing to ensure Museum programming is ...
Social Media Manager
Los Angeles, CA · On-site
$65K - $75K/yr
Analyze, review, and report on campaign effectiveness, translating data into actionable insights ... The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity ...
Social Media Manager
Los Angeles, CA · On-site
$65K - $75K/yr
Analyze, review, and report on campaign effectiveness, translating data into actionable insights ... The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity ...
Social Media Manager
Los Angeles, CA · Remote
$65K - $75K/yr
Analyze, review, and report on campaign effectiveness, translating data into actionable insights ... The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity ...
Social Media Manager
Los Angeles, CA · Remote
$65K - $75K/yr
Analyze, review, and report on campaign effectiveness, translating data into actionable insights ... The Museum of Contemporary Art is an equal opportunity employer. We will extend equal opportunity ...
Exhibitions and Publications Specialist
Costa Mesa, CA · On-site
$30.32/hr
The museum cares for a collection of more than 9,000 works tracing California art from the ... Demonstrates ability to analyze, research and synthesize large amounts of data. * Proficient in ...
Exhibitions and Publications Specialist
Costa Mesa, CA · On-site
$30.32/hr
The museum cares for a collection of more than 9,000 works tracing California art from the ... Demonstrates ability to analyze, research and synthesize large amounts of data. * Proficient in ...
Exhibitions and Publications Specialist
Costa Mesa, CA · On-site
$65K - $89K/yr
The museum cares for a collection of more than 9,000 works tracing California art from the ... Demonstrates ability to analyze, research and synthesize large amounts of data. * Proficient in ...
Exhibitions and Publications Specialist
Costa Mesa, CA · On-site
$65K - $89K/yr
The museum cares for a collection of more than 9,000 works tracing California art from the ... Demonstrates ability to analyze, research and synthesize large amounts of data. * Proficient in ...
Manager, Payroll
Los Angeles, CA · On-site
$96K - $104K/yr
From NHM's opening in 1913 as the very first museum in Los Angeles, the organization has entered an ... Coordinates data entry of such records with other human resources staff. Calculates the benefits ...
New
Quick apply
Manager, Payroll
Los Angeles, CA · On-site
$96K - $104K/yr
From NHM's opening in 1913 as the very first museum in Los Angeles, the organization has entered an ... Coordinates data entry of such records with other human resources staff. Calculates the benefits ...
New
Director of Digital Experience
San Francisco, CA · On-site
$140K - $160K/yr
Oversees digital user research, A/B testing, and data analysis, providing relevant data-driven ... Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are ...
Quick apply
Director of Digital Experience
San Francisco, CA · On-site
$140K - $160K/yr
Oversees digital user research, A/B testing, and data analysis, providing relevant data-driven ... Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are ...
Director of Digital Experience
San Francisco, CA · On-site
$140K - $160K/yr
Oversees digital user research, A/B testing, and data analysis, providing relevant data-driven ... Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are ...
Quick apply
Director of Digital Experience
San Francisco, CA · On-site
$140K - $160K/yr
Oversees digital user research, A/B testing, and data analysis, providing relevant data-driven ... Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are ...
Digital Media Specialist
Costa Mesa, CA · On-site
This role involves building and maintaining analytics reports to evaluate what's working and bring data-informed insights to the team. This position works collaboratively across the museum to advance ...
Digital Media Specialist
Costa Mesa, CA · On-site
This role involves building and maintaining analytics reports to evaluate what's working and bring data-informed insights to the team. This position works collaboratively across the museum to advance ...
Digital Media Specialist
Costa Mesa, CA · On-site
$79K/yr
This role involves building and maintaining analytics reports to evaluate what's working and bring data-informed insights to the team. This position works collaboratively across the museum to advance ...
Digital Media Specialist
Costa Mesa, CA · On-site
$79K/yr
This role involves building and maintaining analytics reports to evaluate what's working and bring data-informed insights to the team. This position works collaboratively across the museum to advance ...
Senior Paleontologist
San Diego, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
San Diego, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Operating Engineer
Los Angeles, CA · On-site
$37/hr
Ensure the museum's equipment operates efficiently, including analyzing existing operating ... data centers, manufacturing facilities, or similar settings preferred. * Experience with BMS ...
Quick apply
Operating Engineer
Los Angeles, CA · On-site
$37/hr
Ensure the museum's equipment operates efficiently, including analyzing existing operating ... data centers, manufacturing facilities, or similar settings preferred. * Experience with BMS ...
Senior Paleontologist
Santa Barbara, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Santa Barbara, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Pasadena, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Pasadena, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Monrovia, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Monrovia, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Santa Maria, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Senior Paleontologist
Santa Maria, CA · On-site
Participation in and supervision of existing data analyses including museum and agency record searches, geologic map reviews, and literature-based research. * Assistance with marketing and business ...
Data Analytics Museum information
How do data analytics professionals typically collaborate with curators and exhibit designers in a museum setting?
What is a data analytics museum?
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Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
Job description
The Director of Retail Operations leads all aspects of the museum's retail program, overseeing the museum store to maximize earned revenue while advancing the museum's mission and brand. This role is responsible for merchandising, buying, financial performance, staff leadership, and creating an engaging retail experience that complements exhibitions and enhances visitor engagement. The Director of Retail Operations takes a hands-on, solutions-oriented approach, balancing strategic leadership with active involvement in day-to-day operations. This role also oversees the café operator to support revenue generation, enhance visitor experience, and promote external visibility.
ESSENTIAL FUNCTIONS
Strategic Leadership
- Develop and implement a retail strategy aligned with the museum's mission, exhibitions, and audience goals
- Identify practical, cost-effective opportunities to grow revenue through in-store, online, and pop-up retail channels
- Collaborate with CFO/CAO on financial planning, pricing strategies, and revenue optimization
Retail Operations
- Oversee day-to-day operations of the museum store, ensuring excellent customer service and efficient, effective processes
- Establish and maintain standard operating procedures, policies, and internal controls
- Manage retail systems (POS, inventory management, e-commerce platforms)
- Provide hands-on operational support as needed
Buying & Merchandising
- Lead product selection and sourcing, with a focus on mission-aligned, high-quality merchandise
- Develop unique, cohesive, and appealing retail collection, including exhibition-related items and collaborations with artists and local vendors
- Maintain optimal inventory levels and visual merchandising standards to maximize sales while minimizing excess
Financial Management
- Develop and manage the annual operating budget for retail operations
- Monitor sales, margins, inventory turnover, and KPIs; implement strategies to improve profitability
- Ensure accuracy and integrity of inventory data
- Analyze trends and performance data to inform purchasing and pricing decisions
- Maintain a strong focus on cost management, operational efficiency, and revenue optimization
E-Commerce
- Oversee the museum's online store ensuring accuracy and alignment with in-store offerings
- Support a functional, customer-friendly digital presence as a complementary retail channel
Team Leadership
- Recruit, train, and supervise retail staff, including managers, associates, seasonal employees, and volunteers
- Foster a customer-focused, inclusive, and collaborative team environment
- Set performance goals and provide ongoing coaching and professional development
- Lead by example through active engagement in both strategic initiatives and day-to-day operations
Customer Experience
- Create a welcoming, educational, and engaging retail experience that enhances the visitor journey
- Ensure high standards of customer service and resolve customer concerns as needed
- Integrate storytelling and interpretation into retail spaces
Partnerships & Compliance
- Build relationships with vendors, artisans, and publishers
- Ensure compliance with all financial, legal, and safety regulations
- Partner with marketing to promote retail offerings through campaigns and events
- Collaborate with curatorial, experience, and development teams on special projects
QUALIFICATIONS
Required
- Bachelor's degree in business, retail management, or related field (or equivalent experience)
- 7+ years of progressive retail leadership experience, preferably in cultural institutions or destination retail environments
- Proven track record of driving retail sales growth and managing budgets
- Strong merchandising, buying, and inventory management experience
- Excellence in team leadership and staff development
- Excellent written, oral and interpersonal communications skills
- High level of integrity, creativity, and resourcefulness
Preferred
- Experience in museum, gallery, cultural, or destination retail settings
- Familiarity with mission-driven merchandising and artist/vendor partnerships
- Experience maintaining e-commerce platforms
Key Competencies
- Strategic thinking balanced with strong execution skills
- Financial acumen and operational discipline
- Creativity in merchandising and product development
- Exceptional aptitude for color harmony, fashion trends, and product display
- Excellent communication and collaboration abilities
- Customer-focused mindset with a passion for arts and culture
- Adaptability and resourcefulness
WORKING CONDITIONS
Physical Environment
- Standard museum and office environment, including gallery spaces with variable lighting, ambient noise from public programming, and occasional exposure to art-handling or installation activities.
- Occasional travel to off-site locations for meetings and events.
Physical Requirements
- Prolonged periods of sitting at a desk working on a computer.
- Extended use of a computer monitor, tablet, stylus, phone, and other technology; sustained visual concentration required.
- Ability to stand and move for extended periods throughout museum spaces.
- Occasional lifting, carrying, or transporting materials up to 25 lbs.
Schedule and Availability
- Full-time schedule to support museum store hours; must be available to work occasional evenings, weekends, and holidays to support museum events and needs.
- Ability to work up to two days per week remotely, if operational needs allow.
- Occasional flexibility in the work schedule may be required to accommodate collaboratio across different time zones.
Cognitive and Sensory Demands
- High degree of sustained concentration, creative problem-solving, and attention to detail required throughout the workday.
- Must be able to manage multiple concurrent projects under deadline pressure while maintaining quality.
COMPENSATION
The Asian Art Museum is committed to practicing salary transparency. The minimum salary for this position is $125,000 and the maximum salary is $137,000. Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity. This opportunity includes a generous benefits package, including but not limited to:
- Medical, dental, and vision plans with flexible spending accounts
- Paid time off (holidays, vacation, and sick leave)
- Immediate eligibility to enroll in a voluntary retirement savings program upon hire
- Group Retirement Plan available after 1 year of employment with employer match
- Hybrid schedule for eligible positions
OUR DIVERSITY, EQUITY, ACCESSIBILITY AND INCLUSION COMMITMENTS
At the Asian Art Museum, we are dedicated to ideating, building, and holding ourselves accountable for Diversity, Equity, Accessibility & Inclusion in everything we do. We strive to foster a culture of respect, belonging and inclusivity for all employees.
Our mission is to celebrate, preserve, and promote Asian and Asian American art and cultures for local and global audiences. We provide a dynamic forum for exchanging ideas, inviting collaboration, and fueling imagination to deepen understanding and empathy among people of all backgrounds.
Diversity of thought and experience is essential to our mission, and we are committed to recruiting, hiring, and retaining a diverse workforce. We encourage applicants from all backgrounds to apply.
WHAT'S NEXT?
Apply online at https://about.asianart.org/careers/. Ensuring a smooth and enjoyable candidate experience is critical for us. Application materials will be screened in relation to the criteria described. Candidates deemed to be the most highly qualified will be invited to participate in the interview process. Our interview process tends to take about 4 weeks to complete but may fluctuate depending on the role. Appointment is subject to completion of a thorough background check process.
The Asian Art Museum is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories (arrest and criminal histories) consistent with applicable federal, state, and local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Asian Art Museum
Sourced by ZipRecruiter
Industry
Museums and historical sites
Company size
201 - 500 Employees
Headquarters location
San Francisco, CA, US
Year founded
1966